Type B (designated supportive living)
Mcconnell Place North
Northmount, Edmonton, Alberta. Operated by Capital Care Group INC..
- Visits since 2023
- 2
- 2 of 2 visits
- Non-compliant visits since 2023
- 2
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Jun 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
June 16, 2026 · Inspection
Non-compliant
Continuation of Services — Practicability, communication, and review of plans
Evidence required that the continuation of services plan is practical, identifies relevant supports,
Issued June 16, 2026. Fix by June 30, 2027. Status: Rectified (June 16, 2026).
September 4, 2025 · CCHSS Inspection
Non-compliant
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued September 4, 2025. Fix by November 27, 2025. Status: Rectified (September 4, 2025).
July 20, 2022 · CCHSS Audit
Non-compliant
Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Restraint Management — Documentation for restraint use.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.
An operator must establish, implement and maintain documented policies and procedures for the preven
Issued February 12, 2019. Fix by July 20, 2022. Status: Rectified (October 20, 2023).
Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.
The policies and procedures in 14.1(a) must provide the client with the opportunity for assistance w
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
Issued July 20, 2022. Fix by September 21, 2022. Status: Rectified (October 20, 2023).
July 20, 2022 · Inspection
Non-compliant
Act and Regulation Requirements — REG- Current and up-to-date insurance coverage
Evidence required of current general liability and comprehensive crime insurance coverage.
Issued July 20, 2022. Fix by July 31, 2022. Status: Rectified (August 31, 2022).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued July 20, 2022. Fix by October 31, 2022. Status: Rectified (October 31, 2022).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued July 20, 2022. Fix by February 28, 2023. Status: Rectified (March 10, 2023).
January 26, 2022 · Quality Monitoring Visit
Compliant
February 17, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued February 17, 2021. Fix by February 22, 2021. Status: Rectified (February 22, 2021).
February 17, 2021 · CCHSS Inspection
Non-compliant
Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.
An operator must establish, implement and maintain documented policies and procedures for the preven
Issued February 12, 2019. Fix by March 3, 2021. Status: Rectified (October 20, 2023).
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
Issued February 12, 2019. Fix by March 3, 2021. Status: Rectified (February 17, 2021).
Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 12, 2019. Fix by March 3, 2021. Status: Rectified (February 17, 2021).
Restraint Management — Documentation for restraint use.
Issued February 12, 2019. Fix by March 3, 2021. Status: Rectified (February 17, 2021).
January 25, 2021 · Quality Monitoring Visit
Compliant
November 10, 2020 · CMOH Inspection
Compliant
September 25, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued September 25, 2020. Status: Resolved (January 25, 2021).
standard not recorded in the file
Issued September 25, 2020. Status: Resolved (January 25, 2021).
standard not recorded in the file
Issued September 25, 2020. Status: Resolved (January 25, 2021).
standard not recorded in the file
Issued September 25, 2020. Status: Resolved (January 25, 2021).
May 5, 2020 · Quality Monitoring Visit
Compliant
March 30, 2020 · Consultation
Not assessed (consultation)
November 5, 2019 · Inspection
Compliant
November 5, 2019 · Inspection
Non-compliant
Information Respecting the Supportive Living Accommodation — Signed residential services agreement
Evidence required that residential service agreements have been signed by the resident/representativ
Issued November 5, 2019. Fix by December 31, 2019. Status: Rectified (November 14, 2019).
February 12, 2019 · CCHSS Audit
Non-compliant
Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.
An operator must ensure that instruction on the appropriate and safe use of the operator owned assis
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (June 10, 2019).
Health Care Providers — Unregulated Health Care Providers are supervised.
An operator must ensure that all unregulated health care providers it employs are supervised by a re
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (May 28, 2019).
Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 17, 2021).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 11, 2019).
Nutrition and Hydration Management — Registered dietitian included in nutrition and hydration assessment.
Where a client has been assessed as having therapeutic nutrition and hydration needs, an operator mu
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (May 7, 2019).
Oral Care Assistance and Bathing Frequency — Oral care assistance and bathing frequency policies and procedures are implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 12, 2019).
Palliative and End-Of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (May 7, 2019).
Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (June 10, 2019).
Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.
An operator must establish, implement and maintain documented policies and procedures for the preven
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 20, 2023).
Restraint Management — Documentation for restraint use.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 17, 2021).
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (July 8, 2020).
Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (July 8, 2020).
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 17, 2021).
Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (June 3, 2019).
Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (August 6, 2019).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 25, 2020).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (February 25, 2020).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 30, 2019).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 30, 2019).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (June 3, 2019).
Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.
Where a client or the client's legal representative, if applicable, is unable or unwilling to partic
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 30, 2019).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (June 3, 2019).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued February 12, 2019. Fix by May 7, 2019. Status: Rectified (October 30, 2019).
November 5, 2018 · Inspection
Compliant
November 5, 2018 · Inspection
Compliant
February 15, 2018 · Inspection
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued November 7, 2017. Fix by April 30, 2018. Status: Rectified (April 17, 2018).
November 7, 2017 · Inspection
Non-compliant
Social or Leisure Activities — Resident needs, feedback and opinions considered
Evidence required that residents' opinions have been considered in the planning of social or leisure
Issued November 7, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued November 7, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued November 7, 2017. Fix by March 31, 2018. Status: Rectified (April 17, 2018).
Menu Requirements — Resident feedback into meals, fluids and snacks
Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
Issued November 7, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued November 7, 2017. Fix by March 31, 2018. Status: Rectified (February 15, 2018).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued November 7, 2017. Fix by March 31, 2018. Status: Rectified (February 15, 2018).
November 17, 2016 · Inspection
Non-compliant
Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued November 17, 2016. Fix by February 28, 2017. Status: Rectified (February 13, 2017).
November 10, 2015 · Inspection
Compliant
November 24, 2014 · Inspection
Compliant
November 7, 2013 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Continuation of Services — Practicability, communication, and review of plans?
- How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
- How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Capital Care DickinsfieldNorthmount, Edmonton · 275 units | Long-term care (Type A) | under 1 km | 67%8 of 12 visits |
| Balai UnoNorthmount, Edmonton · 4 units | Group home | under 1 km | —no visits in the window |
| Diane and Irving Kipnes Centre for VeteransGriesbach, Edmonton · 120 units | Long-term care (Type A) | under 1 km | 67%4 of 6 visits |
| Chartwell GriesbachGriesbach, Edmonton · 131 units | Type B (designated supportive living) | 1.2 km | 57%4 of 7 visits |
| Harbor Supportive Living Home CorpEvansdale, Edmonton · 6 units | Group home | 1.2 km | 100%2 of 2 visits |
| Venta Care CentreRosslyn, Edmonton · 148 units | Long-term care (Type A) | 1.2 km | 100%6 of 6 visits |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.