Type B (designated supportive living)
Chartwell Griesbach
Griesbach, Edmonton, Alberta. Operated by Chartwell Master Care LP.
- Visits since 2023
- 7
- 4 of 7 visits
- Non-compliant visits since 2023
- 4
- 57% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Mar 2026
- Compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
March 24, 2026 · Complaint Investigation
Compliant
March 13, 2026 · CCHSS Inspection
Non-compliant
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
Quality Improvement Reporting — Reporting reportable incidents.
Issued March 13, 2026. Fix by June 5, 2026. Status: Rectified (March 13, 2026).
August 5, 2025 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued August 5, 2025. Fix by August 31, 2025. Status: Rectified (August 5, 2025).
August 20, 2024 · Complaint Investigation
Non-compliant
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued August 20, 2024. Fix by October 4, 2024. Status: Rectified (October 7, 2024).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued August 20, 2024. Fix by October 4, 2024. Status: Rectified (October 7, 2024).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued August 20, 2024. Fix by October 4, 2024. Status: Rectified (October 7, 2024).
January 3, 2024 · Quality Monitoring Visit
Compliant
April 18, 2023 · Complaint Investigation
Compliant
January 18, 2023 · CCHSS Audit
Non-compliant
CCHSS standard 1.1
An appropriate assessment tool for Client's Health Care needs is used.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued January 18, 2023. Status: Resolved (April 26, 2023).
April 8, 2022 · CMOH Inspection
Compliant
February 3, 2022 · Complaint Investigation
Compliant
January 28, 2022 · Quality Monitoring Visit
Compliant
October 4, 2021 · Complaint Investigation
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued October 4, 2021. Fix by October 25, 2021. Status: Rectified (October 25, 2021).
October 1, 2021 · CCHSS Audit
Compliant
July 13, 2021 · Quality Monitoring Visit
Compliant
March 8, 2021 · Quality Monitoring Visit
Compliant
February 3, 2021 · CMOH Inspection
Compliant
January 14, 2021 · Quality Monitoring Visit
Compliant
November 30, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued November 30, 2020. Status: Resolved (January 14, 2021).
standard not recorded in the file
Issued November 30, 2020. Status: Resolved (January 14, 2021).
standard not recorded in the file
Issued November 30, 2020. Status: Resolved (January 14, 2021).
October 30, 2020 · CMOH Inspection
Compliant
May 21, 2020 · Complaint Investigation
Compliant
May 14, 2020 · Quality Monitoring Visit
Compliant
April 3, 2020 · Consultation
Not assessed (consultation)
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 23, 2019. Fix by October 31, 2020. Status: Rectified (October 5, 2021).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 23, 2019. Fix by July 31, 2020. Status: Rectified (June 23, 2020).
February 28, 2020 · Inspection
Non-compliant
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 23, 2019. Fix by April 30, 2020. Status: Rectified (October 5, 2021).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 23, 2019. Fix by April 30, 2020. Status: Rectified (June 23, 2020).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued October 23, 2019. Fix by April 30, 2020. Status: Rectified (March 31, 2020).
January 24, 2020 · Inspection
Non-compliant
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued October 23, 2019. Fix by March 31, 2020. Status: Rectified (February 28, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 23, 2019. Fix by March 31, 2020. Status: Rectified (October 5, 2021).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued October 23, 2019. Fix by March 31, 2020. Status: Rectified (March 31, 2020).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 23, 2019. Fix by March 31, 2020. Status: Rectified (June 23, 2020).
January 16, 2020 · CCHSS Audit
Compliant
December 11, 2019 · Inspection
Non-compliant
Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
Provide evidence that a meeting has been convened to inform residents, their families and persons of
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
December 11, 2019 · Inspection
Non-compliant
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued October 23, 2019. Fix by February 29, 2020. Status: Rectified (March 31, 2020).
Prevention of Abuse — Information provision on preventing and reporting abuse
Evidence required that information regarding the identification and reporting of suspected abuse and
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued October 23, 2019. Fix by February 29, 2020. Status: Rectified (January 24, 2020).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 23, 2019. Fix by February 29, 2020. Status: Rectified (June 23, 2020).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued December 11, 2019. Fix by February 29, 2020. Status: Rectified (January 24, 2020).
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued October 23, 2019. Fix by February 29, 2020. Status: Rectified (February 28, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 23, 2019. Fix by February 29, 2020. Status: Rectified (October 5, 2021).
October 23, 2019 · Inspection
Non-compliant
Duties of an Operator — Provide Inspection Results
Provide evidence that information on inspection results have been provided to_x000D_ residents and their
Issued October 23, 2019. Fix by December 31, 2019. Status: Rectified (October 24, 2019).
Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
Provide evidence that a meeting has been convened to inform residents, their families and persons of
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
October 23, 2019 · Inspection
Non-compliant
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (December 11, 2019).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 24, 2020).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (December 11, 2019).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (June 23, 2020).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (December 10, 2019).
Criminal Record Checks — Completion of criminal record checks
<p>Evidence required that each employee, volunteer and service provider who provide services directl
Issued October 23, 2019. Fix by December 31, 2019. Status: Rectified (October 25, 2019).
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (February 28, 2020).
Prevention of Abuse — Information provision on preventing and reporting abuse
Evidence required that information regarding the identification and reporting of suspected abuse and
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (January 22, 2020).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (March 31, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (October 5, 2021).
Resident Safety and Security — Monitoring and accounting for residents
Evidence required that residents are accounted for on a daily basis.
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (December 11, 2019).
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued October 23, 2019. Fix by January 31, 2020. Status: Rectified (December 11, 2019).
February 12, 2019 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 5.1
Documented policies and procedures for Palliative and End-of-Life Care.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
CCHSS standard 17.2
Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
Issued February 12, 2019. Status: Resolved (October 1, 2021).
October 10, 2018 · Inspection
Non-compliant
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued October 10, 2018. Fix by January 31, 2019. Status: Rectified (December 21, 2018).
Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
Issued October 10, 2018. Fix by January 31, 2019. Status: Rectified (December 21, 2018).
October 10, 2018 · Inspection
Compliant
April 23, 2018 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
- How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Venta Care CentreRosslyn, Edmonton · 148 units | Long-term care (Type A) | under 1 km | 100%6 of 6 visits |
| Venta ManorRosslyn, Edmonton · 30 units | Assisted living | under 1 km | 100%1 of 1 visit |
| Diane and Irving Kipnes Centre for VeteransGriesbach, Edmonton · 120 units | Long-term care (Type A) | under 1 km | 67%4 of 6 visits |
| Capital Care DickinsfieldNorthmount, Edmonton · 275 units | Long-term care (Type A) | under 1 km | 67%8 of 12 visits |
| Rosslyn Place LodgeRosslyn, Edmonton · 126 units | Lodge | under 1 km | 0%0 of 2 visits |
| Excel Society - Residence 35 (Lauderdale)Rosslyn, Edmonton · 6 units | Type B (designated supportive living) | 1.0 km | 0%0 of 1 visit |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.