Type B (designated supportive living)

Jane's Human Growth Services INC

Arbour Lake, Calgary, Alberta. Operated by Jane's Human Growth Services INC..

Visits since 2023: 2; 1 of 2 visits
Non-compliant visits since 2023: 1; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Sep 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 4
City: Calgary
Sector: Northwest · Arbour Lake
Address: 93 Arbour Ridge Circle NW, Calgary, Alberta, T3G3Y9
Record source: ASTRAL (as the file gives it)
First and last visit on record: Oct 2013 to Sep 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

September 23, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
- Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
- Act and Regulation Requirements — Director of Care
  Issued September 23, 2025. Fix by December 16, 2025. Status: Rectified (September 23, 2025).
August 15, 2023 · Inspection
Compliant
June 8, 2022 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued June 8, 2022. Fix by June 15, 2022. Status: Rectified (September 8, 2022).
October 9, 2019 · Inspection
Compliant
October 9, 2019 · Inspection
Compliant
October 16, 2018 · Inspection
Non-compliant
- Duties of an Operator — Take all Concerns into Consideration
  Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Establishment of a Resident and Family Council — Notice of Meeting Posted
  Provide evidence that that a notice of every meeting is posted in a conspicuous place in the residen
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
  Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Duties of an Operator — Designate a Facility Representative
  Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Duties of an Operator — Attend all Meetings
  Provide evidence that facility representative attends all meeting of a Resident and_x000D_ Family Counci
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Establishment of a Resident and Family Council — Provide Copies of Notice
  Provide evidence that copies of the notice advising the right to establish a Resident and Family Cou
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Duties of an Operator — Documents Concerns and Proposed Solutions
  Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
- Establishment of a Resident and Family Council — Notice Remains Posted
  Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Coun
  Issued October 16, 2018. Fix by January 31, 2019. Status: Rectified (January 31, 2019).
October 16, 2018 · Inspection
Compliant
October 24, 2017 · Inspection
Compliant
November 9, 2016 · CCHSS Audit
Compliant
October 19, 2016 · Inspection
Non-compliant
- Act and Regulation Requirements — REG- Current fire inspection report
  Evidence required of the most recent fire inspection report.
  Issued October 19, 2016. Fix by December 31, 2016. Status: Rectified (October 31, 2016).
October 2, 2015 · Inspection
Non-compliant
- Information Respecting the Supportive Living Accommodation — Signed residential services agreement
  Evidence required that residential service agreements have been signed by the resident/representativ
  Issued October 2, 2015. Fix by November 30, 2015. Status: Rectified (October 5, 2015).
October 29, 2014 · Inspection
Compliant
October 16, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
How does the home meet: Staff Training — Documented compliance to training.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
How does the home meet: Act and Regulation Requirements — Director of Care?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Companionate Homes LTD.Arbour Lake, Calgary · 4 units	Group home	under 1 km	—no visits in the window
Companionate Homes LTD. (Site 2 Arbour Lake)Arbour Lake, Calgary · 4 units	Type B (designated supportive living)	under 1 km	100%1 of 1 visit
Proverbium Homes VHawkwood, Calgary · 4 units	Type B (designated supportive living)	under 1 km	50%1 of 2 visits
HawkmountHawkwood, Calgary · 4 units	Group home	under 1 km	50%1 of 2 visits
Rgc Health Care 1Citadel, Calgary · 4 units	Type B (designated supportive living)	1.0 km	33%1 of 3 visits
Scenic Acres Retirement ResidenceScenic Acres, Calgary · 26 units	Type B (designated supportive living)	2.4 km	67%4 of 6 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.