Assisted living

Innisfail Country Manor

Innisfail, Alberta. Operated by Chantelle Management LTD..

Visits since 2023: 3; 2 of 3 visits
Non-compliant visits since 2023: 2; 67% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Oct 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Assisted Living Accommodation
Units: 30
City: Innisfail
Address: 3308 52 Avenue, Innisfail, Alberta, T4G1W7
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jun 2013 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

October 30, 2025 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued October 30, 2025. Fix by January 2, 2026. Status: Rectified (October 30, 2025).
- Nutritional Requirements — Menu approved by qualified professional
  Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
  Issued October 30, 2025. Fix by January 2, 2026. Status: Rectified (October 30, 2025).
June 27, 2024 · Inspection
Compliant
May 3, 2023 · Inspection
Non-compliant
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued May 3, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued May 3, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued May 3, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued May 3, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued May 3, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).
October 21, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued October 21, 2021. Fix by November 8, 2021. Status: Rectified (November 4, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued October 21, 2021. Fix by October 25, 2021. Status: Rectified (October 25, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued October 21, 2021. Fix by October 25, 2021. Status: Rectified (October 25, 2021).
October 21, 2021 · Complaint Investigation
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued October 21, 2021. Fix by October 25, 2021. Status: Rectified (October 25, 2021).
April 28, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued April 28, 2021. Fix by April 30, 2021. Status: Rectified (April 30, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 28, 2021. Fix by April 30, 2021. Status: Rectified (April 30, 2021).
April 8, 2020 · Consultation
Not assessed (consultation)
June 14, 2019 · Inspection
Compliant
June 14, 2019 · Inspection
Compliant
August 23, 2018 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 7, 2017. Fix by February 28, 2019. Status: Rectified (February 14, 2019).
June 22, 2018 · Inspection
Non-compliant
- Establishment of a Resident and Family Council — Post a Notice
  Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re
  Issued June 22, 2018. Fix by August 31, 2018. Status: Rectified (July 10, 2018).
June 22, 2018 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 7, 2017. Fix by August 31, 2018. Status: Rectified (February 14, 2019).
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued June 22, 2018. Fix by August 31, 2018. Status: Rectified (July 13, 2018).
February 7, 2018 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 7, 2017. Fix by June 30, 2018. Status: Rectified (February 14, 2019).
October 23, 2017 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 7, 2017. Fix by February 28, 2018. Status: Rectified (February 14, 2019).
June 7, 2017 · Inspection
Non-compliant
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued June 7, 2017. Fix by October 31, 2017. Status: Rectified (October 23, 2017).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued June 7, 2017. Fix by September 30, 2017. Status: Rectified (September 21, 2017).
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued June 7, 2017. Fix by July 31, 2017. Status: Rectified (July 24, 2017).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued June 7, 2017. Fix by October 31, 2017. Status: Rectified (October 23, 2017).
- Act and Regulation Requirements — REG- Current fire inspection report
  Evidence required of the most recent fire inspection report.
  Issued June 7, 2017. Fix by July 31, 2017. Status: Rectified (July 24, 2017).
- Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued June 7, 2017. Fix by October 31, 2017. Status: Rectified (October 23, 2017).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 7, 2017. Fix by December 31, 2017. Status: Rectified (February 14, 2019).
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued June 7, 2017. Fix by October 31, 2017. Status: Rectified (October 23, 2017).
June 15, 2016 · Inspection
Non-compliant
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued June 15, 2016. Fix by August 31, 2016. Status: Rectified (August 9, 2016).
- Nutritional Requirements — Menu approved by qualified professional
  Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
  Issued June 15, 2016. Fix by August 31, 2016. Status: Rectified (August 9, 2016).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued June 15, 2016. Fix by August 31, 2016. Status: Rectified (August 9, 2016).
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued June 15, 2016. Fix by August 31, 2016. Status: Rectified (August 9, 2016).
June 3, 2015 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued June 3, 2015. Fix by August 31, 2016. Status: Rectified (July 2, 2015).
June 19, 2014 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued June 19, 2014. Fix by September 30, 2014. Status: Rectified (September 22, 2014).
June 4, 2013 · Inspection
Non-compliant
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued June 4, 2013. Fix by September 30, 2013. Status: Rectified (August 9, 2013).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued June 4, 2013. Fix by September 30, 2013. Status: Rectified (August 9, 2013).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued June 4, 2013. Fix by October 31, 2013. Status: Rectified (October 15, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Continuation of Services — Practicability, communication and review of plans?
How does the home meet: Nutritional Requirements — Menu approved by qualified professional?
How does the home meet: Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures?
How does the home meet: Water Temperature — Safe water temperatures?
How does the home meet: Nutritional Requirements — Quality and quantity of food, communication of menu/times?
How does the home meet: Menu Requirements — Menu substitutions communicated and made from same food group?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Sunset ManorInnisfail · 102 units	Type B (designated supportive living)	under 1 km	86%6 of 7 visits
Innisfail Health CentreInnisfail · 77 units	Long-term care (Type A)	under 1 km	100%3 of 3 visits
Autumn GroveInnisfail · 66 units	Lodge	under 1 km	100%2 of 2 visits
Advance Society Innisfail: Support for Developmentally DisabledInnisfail · 5 units	Group home	under 1 km	0%0 of 2 visits
Harmony Care Cottage INC.Red Deer · 15 units	Assisted living	26 km	50%1 of 2 visits
Harvest HouseOlds · 30 units	Assisted living	27 km	100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.