CareTrail

Lodge

Hillcrest Lodge

Provost, Alberta. Operated by Provost Senior Citizens Home Foundation.

Visits since 2023
2
2 of 2 visits
Non-compliant visits since 2023
2
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jan 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Lodge
Units
63
City
Provost
Address
5428 51 Street, Box 510, Provost, Alberta, T0B3S0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Oct 2013 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 14, 2026 · Inspection

    Non-compliant

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued January 14, 2026. Fix by April 9, 2026. Status: Rectified (January 14, 2026).

  2. April 4, 2023 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 14, 2023).

    • Information Respecting the Supportive Living Accommodation — Accommodation information provision

      Evidence required that the information is made available regarding:

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 5, 2023).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 5, 2023).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 5, 2023).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 5, 2023).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued April 4, 2023. Fix by May 12, 2023. Status: Rectified (April 5, 2023).

  3. June 2, 2021 · CMOH Inspection

    Compliant

  4. April 1, 2020 · Consultation

    Not assessed (consultation)

  5. October 17, 2019 · Inspection

    Compliant

  6. October 17, 2019 · Inspection

    Compliant

  7. November 14, 2018 · Inspection

    Compliant

  8. November 14, 2018 · Inspection

    Non-compliant

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued November 14, 2018. Fix by January 31, 2019. Status: Rectified (December 3, 2018).

  9. October 23, 2017 · Inspection

    Compliant

  10. October 21, 2016 · Inspection

    Compliant

  11. October 7, 2015 · Inspection

    Compliant

  12. October 1, 2014 · Inspection

    Compliant

  13. October 17, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
  • How does the home meet: Water Temperature — Safe water temperatures?
  • How does the home meet: Information Respecting the Supportive Living Accommodation — Accommodation information provision?
  • How does the home meet: Nutritional Requirements — Menu approved by qualified professional?
  • How does the home meet: Menu Requirements — Resident feedback into meals, fluids and snacks?
  • How does the home meet: Continuation of Services — Practicability, communication and review of plans?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Provost Health CentreProvost · 46 unitsunder 1 km100%2 of 2 visits
Consort Hospital and Care CentreConsort · 15 units50 km100%3 of 3 visits
Consort LodgeConsort · 42 units50 km0%0 of 1 visit
Points West Living Wainwright INC.Wainwright · 73 units67 km67%2 of 3 visits
Wainwright Association for Community LivingWainwright · 4 units67 km100%2 of 2 visits
Wainwright Association for Community LivingWainwright · 4 units67 km100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.