CareTrail

Type B (designated supportive living)

Points West Living Wainwright INC.

Wainwright, Alberta. Operated by Points West Living Wainwright INC..

Visits since 2023
3
2 of 3 visits
Non-compliant visits since 2023
2
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jun 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
73
City
Wainwright
Address
2710 11 Avenue, Wainwright, Alberta, T9W0B1
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to Jun 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 12, 2025 · CCHSS Inspection

    Non-compliant

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 12, 2025. Fix by June 26, 2025. Status: Rectified (March 12, 2025).

  2. March 12, 2025 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued March 12, 2025. Fix by May 30, 2025. Status: Rectified (March 12, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued March 12, 2025. Fix by April 10, 2025. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued March 12, 2025. Fix by May 30, 2025. Status: Rectified (March 12, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued March 12, 2025. Fix by May 30, 2025. Status: Rectified (March 12, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 12, 2025. Fix by September 14, 2026. Status: Rectified (March 12, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.

      Issued March 12, 2025. Fix by June 9, 2025. Status: Rectified (March 12, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued March 12, 2025. Fix by May 30, 2025. Status: Rectified (March 12, 2025).

  3. July 6, 2023 · Inspection

    Compliant

  4. August 30, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued August 30, 2022. Status: Resolved (January 4, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued August 30, 2022. Status: Resolved (January 4, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued August 30, 2022. Status: Resolved (January 4, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued August 30, 2022. Status: Resolved (January 4, 2023).

    • CCHSS standard 17.2

      Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued August 30, 2022. Status: Resolved (January 4, 2023).

  5. July 7, 2022 · Quality Monitoring Visit

    Compliant

  6. May 31, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued May 31, 2022. Status: Resolved (July 7, 2022).

  7. March 8, 2022 · CMOH Inspection

    Compliant

  8. October 20, 2021 · Quality Monitoring Visit

    Compliant

  9. September 1, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued September 1, 2021. Fix by September 7, 2021. Status: Rectified (September 2, 2021).

  10. September 1, 2021 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 1, 2021. Fix by September 15, 2021. Status: Rectified (September 15, 2021).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 1, 2021. Fix by October 7, 2021. Status: Rectified (October 1, 2021).

  11. August 30, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued August 30, 2021. Status: Resolved (October 20, 2021).

    • standard not recorded in the file

      Issued August 30, 2021. Status: Resolved (October 20, 2021).

  12. April 20, 2021 · Quality Monitoring Visit

    Compliant

  13. April 8, 2021 · CMOH Inspection

    Compliant

  14. May 8, 2020 · Consultation

    Not assessed (consultation)

  15. November 19, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

    • CCHSS standard 18.1

      Policy and procedure for responding to concerns about the Health Care provided.

      Issued November 19, 2019. Status: Resolved (March 24, 2020).

  16. September 10, 2019 · Inspection

    Compliant

  17. September 10, 2019 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 10, 2019. Fix by October 31, 2019. Status: Rectified (October 18, 2019).

  18. January 3, 2019 · Inspection

    Compliant

  19. September 7, 2018 · Inspection

    Compliant

  20. September 7, 2018 · Inspection

    Non-compliant

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued September 7, 2018. Fix by October 31, 2018. Status: Rectified (September 19, 2018).

  21. September 6, 2017 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued September 6, 2017. Fix by April 30, 2018. Status: Rectified (April 17, 2018).

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued September 6, 2017. Fix by April 30, 2018. Status: Rectified (April 17, 2018).

  22. September 7, 2016 · Inspection

    Compliant

  23. September 21, 2015 · Inspection

    Compliant

  24. September 12, 2014 · Inspection

    Compliant

  25. May 28, 2014 · CCHSS Regular Audit

    Non-compliant

    • Communicable Disease and Infection Prevention and Control — Policies and processes for storage & disposal of cleaners, bio hazardous waste and medical supplies.

      (c) There shall be policies and processes in place which shall address but are not limited to the fo

      Issued May 28, 2014. Fix by September 29, 2014. Status: Rectified (September 10, 2014).

    • Integrated Care Planning — Home care clients’ care plans are reviewed and updated annually, or more often as needs change.

      (d) Clients in community and home care programs have their care plans reviewed and updated annually

      Issued May 28, 2014. Fix by September 29, 2014. Status: Rectified (September 10, 2014).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued May 28, 2014. Fix by September 29, 2014. Status: Rectified (September 10, 2014).

  26. September 13, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
  • How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Wainwright Association for Community LivingWainwright · 4 units2.0 km100%2 of 2 visits
Wainwright Association for Community LivingWainwright · 4 units2.0 km100%2 of 2 visits
Wainwright Association for Community LivingWainwright · 5 units2.0 km50%1 of 2 visits
Wainwright Association for Community Living #3Wainwright · 4 units2.0 km50%1 of 2 visits
Wainwright Association for Community Living - Lower LevelWainwright · 4 units2.0 km100%2 of 2 visits
Wainwright Health CentreWainwright · 60 units2.3 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.