CareTrail

Type B (designated supportive living)

Good Samaritan Society Vista Village

Pincher Creek, Alberta. Operated by The Good Samaritan Society (A Lutheran Social Service Organization).

Visits since 2023
8
6 of 8 visits
Non-compliant visits since 2023
6
75% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jan 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

The operator asked that the street address not be shown on the government’s viewer, so this page shows the city only.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
75
City
Pincher Creek
Record source
ASTRAL (as the file gives it)
First and last visit on record
Feb 2014 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 21, 2026 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 21, 2026. Fix by April 14, 2026. Status: Rectified (January 21, 2026).

  2. November 27, 2025 · Inspection

    Compliant

  3. July 16, 2025 · CCHSS Inspection

    Non-compliant

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

  4. June 26, 2025 · CCHSS Investigation

    Non-compliant

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

  5. June 26, 2025 · CCHSS Inspection

    Non-compliant

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued June 26, 2025. Fix by July 7, 2025. Status: Rectified (June 26, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 26, 2025. Fix by August 7, 2025. Status: Rectified (June 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 26, 2025. Fix by September 18, 2025. Status: Rectified (June 26, 2025).

  6. June 18, 2025 · Complaint Investigation

    Compliant

  7. July 15, 2024 · CCHSS Investigation

    Non-compliant

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (August 29, 2024).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (August 29, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (August 29, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (August 29, 2024).

    • Concerns Resolution on Health Care — Provide written information on external complaints and concerns resolution processes.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (August 29, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 15, 2024. Fix by October 2, 2024. Status: Rectified (September 6, 2024).

  8. August 9, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued August 9, 2023. Status: Resolved (December 12, 2023).

  9. November 14, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued November 14, 2022. Fix by January 31, 2023. Status: Rectified (January 31, 2023).

  10. February 15, 2022 · Quality Monitoring Visit

    Compliant

  11. November 3, 2021 · CMOH Inspection

    Compliant

  12. November 3, 2021 · Inspection

    Compliant

  13. May 18, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued May 18, 2021. Fix by May 20, 2021. Status: Rectified (May 18, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued May 18, 2021. Fix by May 20, 2021. Status: Rectified (May 18, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued May 18, 2021. Fix by May 20, 2021. Status: Rectified (May 18, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Hair Salon

      Issued May 18, 2021. Fix by May 20, 2021. Status: Rectified (May 18, 2021).

  14. June 10, 2020 · Quality Monitoring Visit

    Compliant

  15. April 8, 2020 · Consultation

    Not assessed (consultation)

  16. March 6, 2020 · Inspection

    Compliant

  17. March 6, 2020 · Inspection

    Compliant

  18. March 11, 2019 · Inspection

    Compliant

  19. March 11, 2019 · Inspection

    Compliant

  20. September 26, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued September 26, 2018. Status: Resolved (April 18, 2019).

  21. March 20, 2018 · Inspection

    Non-compliant

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued March 20, 2018. Fix by June 30, 2018. Status: Rectified (June 22, 2018).

  22. March 14, 2017 · Inspection

    Compliant

  23. March 3, 2016 · Inspection

    Non-compliant

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued March 3, 2016. Fix by June 30, 2016. Status: Rectified (April 14, 2016).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued March 3, 2016. Fix by June 30, 2016. Status: Rectified (March 16, 2016).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued March 3, 2016. Fix by June 30, 2016. Status: Rectified (March 21, 2016).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued March 3, 2016. Fix by June 30, 2016. Status: Rectified (March 24, 2016).

  24. February 10, 2015 · Inspection

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2015. Fix by April 30, 2015. Status: Rectified (February 11, 2015).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued February 10, 2015. Fix by April 30, 2015. Status: Rectified (February 17, 2015).

  25. May 8, 2014 · CCHSS Regular Audit

    Non-compliant

    • Integrated Care Planning — Home care clients’ care plans are reviewed and updated annually, or more often as needs change.

      (d) Clients in community and home care programs have their care plans reviewed and updated annually

      Issued May 8, 2014. Fix by July 8, 2014. Status: Rectified (October 31, 2014).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued May 8, 2014. Fix by May 8, 2018. Status: Rectified (January 27, 2015).

    • Standardized Assessments — Home care clients assessed using the RAI/HC assessment according to Alberta Health timeline.

      (f) The needs of all community and home care program clients shall be assessed using the RAI/HC ass

      Issued May 8, 2014. Fix by July 8, 2014. Status: Rectified (October 31, 2014).

    • Standardized Assessments — LTC needs assessed using the RAI/2.0 tool according to AHS timelines.

      (e) The needs of all long-term care residents assessed using the RAI/2.0 assessment tool according

      Issued May 8, 2014. Fix by July 8, 2014. Status: Rectified (October 31, 2014).

  26. February 7, 2014 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued February 7, 2014. Fix by March 31, 2014. Status: Rectified (March 6, 2014).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued February 7, 2014. Fix by March 31, 2014. Status: Rectified (March 6, 2014).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued February 7, 2014. Fix by March 31, 2014. Status: Rectified (March 6, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?

Homes nearby

Distances from the centre of Pincher Creek, since this page does not place the home itself. Straight-line, between postal code centres.

HomeDistanceNon-compliant
Crestview LodgePincher Creek · 56 unitsunder 1 km100%2 of 2 visits
Whispering Winds VillagePincher Creek · 95 unitsunder 1 km100%1 of 1 visit
Community Residence 2Blairmore · 6 units37 km100%2 of 2 visits
Community Residence 3Blairmore · 6 units37 km100%1 of 1 visit
Crowsnest Pass Health CentreBlairmore · 50 units37 km83%5 of 6 visits
Peaks to Pines Senior LodgeColeman · 45 units43 km71%5 of 7 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.