Assisted living

Whispering Winds Village

Pincher Creek, Alberta. Operated by Golden Life Management Corp..

Visits since 2023: 1; 1 of 1 visit
Non-compliant visits since 2023: 1; 100% of visits
Open non-compliances: 1; issued, in progress or ongoing
Last assessed visit: Jan 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Assisted Living Accommodation
Units: 95
City: Pincher Creek
Address: 941 Elizabeth Street, Pincher Creek, Alberta, T0K1W0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Apr 2013 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

January 15, 2026 · Inspection
Non-compliant
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued January 15, 2026. Fix by March 31, 2026. Status: Rectified (January 29, 2026).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued January 15, 2026. Fix by March 31, 2026. Status: Rectified (January 29, 2026).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued January 15, 2026. Fix by March 31, 2026. Status: Rectified (January 29, 2026).
- Information Respecting the Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued January 15, 2026. Fix by April 30, 2026. Status: In Progress (March 30, 2026).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued January 15, 2026. Fix by March 31, 2026. Status: Rectified (January 29, 2026).
November 14, 2022 · Complaint Investigation
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued November 14, 2022. Fix by January 31, 2023. Status: Rectified (January 31, 2023).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued November 14, 2022. Fix by January 31, 2023. Status: Rectified (January 31, 2023).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued November 14, 2022. Fix by January 31, 2023. Status: Rectified (January 31, 2023).
June 8, 2022 · CMOH Inspection
Compliant
June 8, 2022 · Inspection
Compliant
December 16, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued December 16, 2020. Fix by December 18, 2020. Status: Rectified (December 21, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued December 16, 2020. Fix by December 18, 2020. Status: Rectified (December 21, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued December 16, 2020. Fix by December 18, 2020. Status: Rectified (December 21, 2020).
June 9, 2020 · Complaint Investigation
Compliant
June 9, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued June 9, 2020. Fix by June 11, 2020. Status: Rectified (June 12, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued June 9, 2020. Fix by June 11, 2020. Status: Rectified (August 17, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued June 9, 2020. Fix by June 11, 2020. Status: Rectified (June 12, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued June 9, 2020. Fix by June 11, 2020. Status: Rectified (June 12, 2020).
April 7, 2020 · Consultation
Not assessed (consultation)
April 17, 2019 · Inspection
Compliant
April 17, 2019 · Inspection
Non-compliant
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued April 17, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued April 17, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued April 17, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).
February 26, 2019 · Inspection
Non-compliant
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 18, 2019).
April 20, 2018 · Inspection
Non-compliant
- Prevention of Abuse — Information provision on preventing and reporting abuse
  Evidence required that information regarding the identification and reporting of suspected abuse and
  Issued April 20, 2018. Fix by June 30, 2018. Status: Rectified (June 21, 2018).
- Information Respecting the Supportive Living Accommodation — Accommodation information provision
  Evidence required that the information is made available regarding:
  Issued April 20, 2018. Fix by June 30, 2018. Status: Rectified (June 21, 2018).
April 13, 2017 · Inspection
Non-compliant
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued April 13, 2017. Fix by July 31, 2017. Status: Rectified (July 7, 2017).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued April 13, 2017. Fix by July 31, 2017. Status: Rectified (July 7, 2017).
- Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued April 13, 2017. Fix by July 31, 2017. Status: Rectified (July 21, 2017).
April 19, 2016 · Inspection
Non-compliant
- Prevention of Abuse — Education on prevention, identification and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued April 19, 2016. Fix by July 31, 2016. Status: Rectified (July 14, 2016).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued April 19, 2016. Fix by July 31, 2016. Status: Rectified (July 14, 2016).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued April 19, 2016. Fix by July 31, 2016. Status: Rectified (July 14, 2016).
April 2, 2015 · Inspection
Compliant
July 10, 2014 · Inspection
Compliant
April 14, 2014 · Inspection
Non-compliant
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued April 14, 2014. Fix by July 31, 2014. Status: Rectified (July 11, 2014).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued April 14, 2014. Fix by July 31, 2014. Status: Rectified (July 11, 2014).
- Information Respecting the Supportive Living Accommodation — Accommodation information provision
  Evidence required that the information is made available regarding:
  Issued April 14, 2014. Fix by July 31, 2014. Status: Rectified (July 11, 2014).
May 21, 2013 · Inspection
Compliant
April 16, 2013 · Inspection
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued April 16, 2013. Fix by June 30, 2013. Status: Rectified (May 22, 2013).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued April 16, 2013. Fix by June 30, 2013. Status: Rectified (May 22, 2013).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued April 16, 2013. Fix by June 30, 2013. Status: Rectified (May 22, 2013).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued April 16, 2013. Fix by June 30, 2013. Status: Rectified (May 22, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Safety Requirements — Accommodation in safe condition?
How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
How does the home meet: Continuation of Services — Practicability, communication and review of plans?
How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
How does the home meet: Continuation of Services — Contingency plans?
How does the home meet: Nutritional Requirements — Quality and quantity of food, communication of menu/times?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Crestview LodgePincher Creek · 56 units	Lodge	under 1 km	100%2 of 2 visits
Community Residence 2Blairmore · 6 units	Group home	37 km	100%2 of 2 visits
Community Residence 3Blairmore · 6 units	Group home	37 km	100%1 of 1 visit
Crowsnest Pass Health CentreBlairmore · 50 units	Long-term care (Type A)	37 km	83%5 of 6 visits
Peaks to Pines Senior LodgeColeman · 45 units	Lodge	43 km	71%5 of 7 visits
Extendicare Fort MacleodFort Macleod · 49 units	Long-term care (Type A)	46 km	78%7 of 9 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.