CareTrail

Long-term care (Type A)

Good Samaritan Society Southgate

Visits since 2023
6
4 of 6 visits
Non-compliant visits since 2023
4
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Mar 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

The operator asked that the street address not be shown on the government’s viewer, so this page shows the city only.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
149
City
Edmonton
Record source
ASTRAL (as the file gives it)
First and last visit on record
Mar 2014 to Mar 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. March 12, 2026 · CCHSS Inspection

    Non-compliant

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued March 12, 2026. Fix by June 30, 2026. Status: Rectified (March 12, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued March 12, 2026. Fix by June 30, 2026. Status: Rectified (March 12, 2026).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued March 12, 2026. Fix by June 30, 2026. Status: Rectified (March 12, 2026).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued March 12, 2026. Fix by June 4, 2026. Status: Rectified (March 12, 2026).

    • Act and Regulation Requirements — Requirements of Staffing Plan are Met at All Times

      Issued March 12, 2026. Fix by June 30, 2026. Status: Rectified (March 12, 2026).

  2. November 19, 2025 · Inspection

    Non-compliant

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued November 19, 2025. Fix by December 31, 2025. Status: Rectified (November 19, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 19, 2025. Fix by December 31, 2025. Status: Rectified (November 19, 2025).

  3. May 29, 2025 · Complaint Investigation

    Compliant

  4. September 4, 2024 · CCHSS Inspection

    Non-compliant

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued September 4, 2024. Fix by January 9, 2025. Status: Rectified (September 11, 2024).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued September 4, 2024. Fix by January 9, 2025. Status: Rectified (September 11, 2024).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued September 4, 2024. Fix by December 9, 2024. Status: Rectified (September 11, 2024).

  5. January 19, 2024 · Complaint Investigation

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued January 19, 2024. Fix by February 29, 2024. Status: Rectified (February 29, 2024).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued January 19, 2024. Fix by January 25, 2024. Status: Rectified (February 13, 2024).

  6. March 3, 2023 · Inspection

    Compliant

  7. October 26, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued October 26, 2022. Status: Resolved (January 27, 2023).

  8. January 25, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued January 25, 2022. Fix by January 27, 2022. Status: Rectified (January 28, 2022).

  9. December 17, 2021 · CMOH Inspection

    Compliant

  10. December 17, 2021 · Inspection

    Compliant

  11. December 15, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued December 15, 2021. Fix by December 17, 2021. Status: Rectified (December 17, 2021).

  12. December 15, 2021 · Inspection

    Non-compliant

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued November 24, 2021. Fix by December 31, 2021. Status: Rectified (December 17, 2021).

  13. November 29, 2021 · CMOH Inspection

    Compliant

  14. November 29, 2021 · Inspection

    Non-compliant

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued November 24, 2021. Fix by December 3, 2021. Status: Rectified (December 17, 2021).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued November 24, 2021. Fix by December 3, 2021. Status: Rectified (December 15, 2021).

  15. November 24, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued November 24, 2021. Fix by November 26, 2021. Status: Rectified (November 29, 2021).

  16. November 24, 2021 · Inspection

    Non-compliant

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued November 24, 2021. Fix by December 3, 2021. Status: Rectified (December 17, 2021).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued November 24, 2021. Fix by December 3, 2021. Status: Rectified (December 15, 2021).

  17. May 26, 2021 · Quality Monitoring Visit

    Compliant

  18. January 29, 2021 · CMOH Inspection

    Compliant

  19. January 25, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued January 25, 2021. Fix by January 28, 2021. Status: Rectified (January 29, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued January 25, 2021. Fix by January 28, 2021. Status: Rectified (January 29, 2021).

  20. January 4, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued January 4, 2021. Fix by January 6, 2021. Status: Rectified (January 8, 2021).

  21. December 31, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued December 31, 2020. Fix by January 2, 2021. Status: Rectified (January 5, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued December 31, 2020. Fix by January 2, 2021. Status: Rectified (January 5, 2021).

  22. October 14, 2020 · Quality Monitoring Visit

    Compliant

  23. October 14, 2020 · CMOH Inspection

    Compliant

  24. September 24, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 24, 2020. Status: Resolved (October 14, 2020).

  25. September 24, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued September 24, 2020. Fix by September 30, 2020. Status: Rectified (October 6, 2020).

  26. September 24, 2020 · Complaint Investigation

    Compliant

  27. September 9, 2020 · CMOH Inspection

    Compliant

  28. August 27, 2020 · CMOH Inspection

    Compliant

  29. August 10, 2020 · CMOH Inspection

    Compliant

  30. August 6, 2020 · Quality Monitoring Visit

    Compliant

  31. August 3, 2020 · Complaint Investigation

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued August 3, 2020. Fix by August 7, 2020. Status: Rectified (August 3, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued August 3, 2020. Fix by August 7, 2020. Status: Rectified (August 3, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued August 3, 2020. Fix by August 7, 2020. Status: Rectified (August 3, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued August 3, 2020. Fix by August 7, 2020. Status: Rectified (August 3, 2020).

  32. July 27, 2020 · CMOH Inspection

    Compliant

  33. July 23, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued July 23, 2020. Fix by July 25, 2020. Status: Rectified (July 27, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued July 23, 2020. Fix by July 25, 2020. Status: Rectified (July 27, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Quality of Care Monitoring

      Issued July 23, 2020. Fix by July 25, 2020. Status: Rectified (July 27, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued July 23, 2020. Fix by July 25, 2020. Status: Rectified (July 27, 2020).

  34. July 2, 2020 · Quality Monitoring Visit

    Compliant

  35. May 13, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 13, 2020. Fix by May 22, 2020. Status: Rectified (May 14, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued May 13, 2020. Fix by May 20, 2020. Status: Rectified (May 14, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued May 13, 2020. Fix by May 20, 2020. Status: Rectified (May 14, 2020).

  36. May 1, 2020 · Consultation

    Not assessed (consultation)

  37. February 26, 2020 · Inspection

    Compliant

  38. February 26, 2020 · Inspection

    Compliant

  39. November 13, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 13, 2019. Status: Resolved (August 9, 2021).

  40. April 24, 2019 · Complaint Investigation

    Compliant

  41. March 19, 2019 · Inspection

    Compliant

  42. March 19, 2019 · Inspection

    Compliant

  43. October 17, 2018 · CCHSS Audit

    Compliant

  44. June 4, 2018 · Complaint Investigation

    Compliant

  45. March 23, 2018 · Inspection

    Non-compliant

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued February 12, 2018. Fix by May 31, 2018. Status: Rectified (April 17, 2018).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued March 23, 2018. Fix by May 31, 2018. Status: Rectified (April 17, 2018).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued February 12, 2018. Fix by May 31, 2018. Status: Rectified (April 17, 2018).

  46. February 12, 2018 · Complaint Investigation

    Non-compliant

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued February 12, 2018. Fix by April 30, 2018. Status: Rectified (April 17, 2018).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued February 12, 2018. Fix by April 30, 2018. Status: Rectified (March 27, 2018).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued February 12, 2018. Fix by April 30, 2018. Status: Rectified (April 17, 2018).

  47. May 25, 2017 · Inspection

    Compliant

  48. April 27, 2017 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued March 22, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).

  49. March 22, 2017 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued March 22, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).

  50. March 15, 2016 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued March 24, 2015. Fix by April 30, 2016. Status: Rectified (March 24, 2016).

  51. March 24, 2015 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued March 24, 2015. Fix by September 30, 2015. Status: Rectified (June 19, 2015).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued March 24, 2015. Fix by March 31, 2016. Status: Rectified (March 24, 2016).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued March 24, 2015. Fix by September 30, 2015. Status: Rectified (June 19, 2015).

  52. March 6, 2014 · Inspection

    Non-compliant

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued March 6, 2014. Fix by May 31, 2014. Status: Rectified (April 28, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?

Homes nearby

Distances from the centre of Edmonton, since this page does not place the home itself. Straight-line, between postal code centres.

HomeDistanceNon-compliant
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 19 unitsunder 1 km33%1 of 3 visits
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 8 unitsunder 1 km50%1 of 2 visits
Urban Manor Housing SocietyBoyle Street, Edmonton · 75 unitsunder 1 km100%1 of 1 visit
Edmonton Chinatown Care CentreBoyle Street, Edmonton · 97 unitsunder 1 km100%5 of 5 visits
Edmonton Chinese Seniors LodgeBoyle Street, Edmonton · 82 unitsunder 1 km91%10 of 11 visits
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 16 unitsunder 1 km—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.