CareTrail

Lodge

Edmonton Chinese Seniors Lodge

Boyle Street, Edmonton, Alberta. Operated by Chinese Seniors Management Services LTD.

Visits since 2023
11
10 of 11 visits
Non-compliant visits since 2023
10
91% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Sep 2025
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Lodge
Units
82
City
Edmonton
District
Central · Boyle Street
Address
9525 102A Ave NW, Edmonton, Alberta, T5H0G2
Record source
ASTRAL (as the file gives it)
First and last visit on record
Mar 2021 to Sep 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. September 11, 2025 · Inspection

    Compliant

  2. June 13, 2025 · Inspection

    Non-compliant

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by September 30, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by September 30, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by September 30, 2025. Status: Rectified (January 10, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by September 30, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued March 7, 2025. Fix by September 30, 2025. Status: Rectified (March 7, 2025).

    • Privacy and Personal Information — Written processes, training and information provision

      Evidence required to demonstrate that all employees and volunteers have received education regarding

      Issued February 6, 2025. Fix by September 30, 2025. Status: Rectified (February 6, 2025).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by September 30, 2025. Status: Rectified (October 9, 2024).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued March 7, 2025. Fix by September 30, 2025. Status: Rectified (March 7, 2025).

  3. May 5, 2025 · Inspection

    Non-compliant

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued March 7, 2025. Fix by May 31, 2025. Status: Rectified (March 7, 2025).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Privacy and Personal Information — Written processes, training and information provision

      Evidence required to demonstrate that all employees and volunteers have received education regarding

      Issued February 6, 2025. Fix by May 31, 2025. Status: Rectified (February 6, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued March 7, 2025. Fix by May 31, 2025. Status: Rectified (March 7, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by May 31, 2025. Status: Rectified (January 10, 2025).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

  4. March 7, 2025 · Inspection

    Non-compliant

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by May 31, 2025. Status: Rectified (January 10, 2025).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued January 10, 2025. Fix by May 31, 2025. Status: Rectified (January 10, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued March 7, 2025. Fix by May 31, 2025. Status: Rectified (March 7, 2025).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Privacy and Personal Information — Written processes, training and information provision

      Evidence required to demonstrate that all employees and volunteers have received education regarding

      Issued February 6, 2025. Fix by May 31, 2025. Status: Rectified (February 6, 2025).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued March 7, 2025. Fix by May 31, 2025. Status: Rectified (March 7, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by May 31, 2025. Status: Rectified (October 9, 2024).

  5. February 6, 2025 · Complaint Investigation

    Non-compliant

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued February 6, 2025. Fix by March 31, 2025. Status: Rectified (February 6, 2025).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued February 6, 2025. Fix by March 31, 2025. Status: Rectified (February 6, 2025).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by February 28, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Privacy and Personal Information — Written processes, training and information provision

      Evidence required to demonstrate that all employees and volunteers have received education regarding

      Issued February 6, 2025. Fix by March 31, 2025. Status: Rectified (February 6, 2025).

    • Information Respecting the Accommodation — Accommodation information provision

      Evidence required that information about the accommodation is made available to applicants, resident

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Act and Regulation Requirements — ACT- Licence is posted in the accommodation

      Evidence required that your current licence has been posted in a prominent place within the accommod

      Issued January 24, 2025. Fix by March 31, 2025. Status: Rectified (January 24, 2025).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued February 6, 2025. Fix by March 31, 2025. Status: Rectified (February 6, 2025).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by February 28, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued January 10, 2025. Fix by March 31, 2025. Status: Rectified (January 10, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by March 31, 2025. Status: Rectified (October 9, 2024).

  6. January 24, 2025 · Consultation

    Not assessed (consultation)

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Act and Regulation Requirements — ACT- Licence is posted in the accommodation

      Evidence required that your current licence has been posted in a prominent place within the accommod

      Issued January 24, 2025. Fix by January 31, 2025. Status: Rectified (January 24, 2025).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Information Respecting the Accommodation — Accommodation information provision

      Evidence required that information about the accommodation is made available to applicants, resident

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Act and Regulation Requirements — REG- Current and up-to-date insurance coverage

      Evidence required of current general liability and comprehensive crime insurance coverage.

      Issued January 24, 2025. Fix by January 31, 2025. Status: Rectified (January 24, 2025).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

  7. January 10, 2025 · Inspection

    Non-compliant

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued January 10, 2025. Fix by January 14, 2025. Status: Rectified (January 8, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Information Respecting the Accommodation — Accommodation information provision

      Evidence required that information about the accommodation is made available to applicants, resident

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued January 10, 2025. Fix by February 28, 2025. Status: Rectified (January 10, 2025).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

  8. January 10, 2025 · Complaint Investigation

    Non-compliant

    • Information Respecting the Accommodation — Accommodation information provision

      Evidence required that information about the accommodation is made available to applicants, resident

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued January 10, 2025. Fix by January 31, 2025. Status: Rectified (January 10, 2025).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Information Respecting the Accommodation — Signed residential services agreement

      Evidence required that residential service agreement is signed by the resident/representative and an

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

  9. October 9, 2024 · Inspection

    Non-compliant

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Information Respecting the Accommodation — Signed residential services agreement

      Evidence required that residential service agreement is signed by the resident/representative and an

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by January 31, 2025. Status: Rectified (October 9, 2024).

  10. August 27, 2024 · Complaint Investigation

    Non-compliant

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

  11. August 27, 2024 · Inspection

    Non-compliant

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Requirements for written processes

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Information Respecting the Accommodation — Signed residential services agreement

      Evidence required that residential service agreement is signed by the resident/representative and an

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job description requirements

      Evidence required of job descriptions that detail the qualifications, responsibilities and scope of

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Communication of processes

      Evidence required that the policy on involvement in residents' personal affairs have been communicat

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident consultation on meal times

      Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Requirements when no resident and family council in place

      Evidence required that the operator achieves the purposes of a resident and family council when ther

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Residents' Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policy respecting involvement of employees/volunteers in the personal a

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Communication with residents and representatives

      Evidence required of communication with residents and their representatives about matters that impac

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Job Descriptions — Job descriptions for each employee

      Evidence required of a written job description for each employee.

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Resident and Family Involvement — Resident involvement in decision making

      Evidence required of involvement of residents, representatives and family members in decisions that

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued August 27, 2024. Fix by September 30, 2024. Status: Rectified (October 9, 2024).

  12. March 14, 2023 · Complaint Investigation

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued March 14, 2023. Fix by March 24, 2023. Status: Rectified (April 6, 2023).

  13. September 28, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued July 28, 2022. Fix by September 30, 2022. Status: Rectified (September 29, 2022).

  14. July 28, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued July 28, 2022. Fix by September 30, 2022. Status: Rectified (September 29, 2022).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued July 28, 2022. Fix by September 30, 2022. Status: Rectified (September 28, 2022).

  15. April 20, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued April 20, 2022. Fix by April 22, 2022. Status: Rectified (April 20, 2022).

  16. March 4, 2021 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued March 4, 2021. Fix by April 30, 2021. Status: Rectified (March 4, 2021).

    • Residents Personal Affairs — Requirements for written processes

      Evidence required of written policies that address the accepting of gifts and the involvement of emp

      Issued March 4, 2021. Fix by April 30, 2021. Status: Rectified (March 4, 2021).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued March 4, 2021. Fix by April 30, 2021. Status: Rectified (March 4, 2021).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Residents' Personal Affairs — Written process on involvement in resident personal affairs?
  • How does the home meet: Residents' Personal Affairs — Communication of processes?
  • How does the home meet: Continuation of Services — Practicability, communication and review of plans?
  • How does the home meet: Criminal Record Checks — Completion of criminal record checks?
  • How does the home meet: Privacy and Personal Information — Written processes, training and information provision?
  • How does the home meet: Prevention of Abuse — Education on prevention, identification and reporting abuse?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Edmonton Chinatown Care CentreBoyle Street, Edmonton · 97 unitsunder 1 km100%5 of 5 visits
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 19 unitsunder 1 km33%1 of 3 visits
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 16 unitsunder 1 km—no visits in the window
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 15 unitsunder 1 km100%1 of 1 visit
Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 8 unitsunder 1 km50%1 of 2 visits
Bridgeway IIBoyle Street, Edmonton · 97 unitsunder 1 km60%3 of 5 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.