Long-term care (Type A)
Good Samaritan Society Dr. Gerald Zetter
Edmonton, Alberta. Operated by The Good Samaritan Society (A Lutheran Social Service Organization).
- Visits since 2023
- 14
- 9 of 14 visits
- Non-compliant visits since 2023
- 9
- 64% of visits
- Open non-compliances
- 2
- issued, in progress or ongoing
- Last assessed visit
- Jun 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type A
- Subtype
- —
- Units
- 200
- City
- Edmonton
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Feb 2014 to Jun 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
June 18, 2026 · Inspection
Non-compliant
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued June 18, 2026. Fix by July 16, 2026. Status: Issued (June 18, 2026).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued June 18, 2026. Fix by July 16, 2026. Status: Issued (June 18, 2026).
April 15, 2026 · CCHSS Investigation
Non-compliant
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
January 15, 2026 · CCHSS Inspection
Non-compliant
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued January 15, 2026. Fix by April 9, 2026. Status: Rectified (January 15, 2026).
October 1, 2025 · Complaint Investigation
Non-compliant
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued October 1, 2025. Fix by November 10, 2025. Status: Rectified (October 1, 2025).
August 21, 2025 · CCHSS Investigation
Non-compliant
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 21, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 21, 2025).
August 21, 2025 · CCHSS Inspection
Non-compliant
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 25, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 21, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 21, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 25, 2025).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued August 21, 2025. Fix by September 22, 2025. Status: Rectified (August 25, 2025).
December 11, 2024 · CCHSS Investigation
Non-compliant
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
December 11, 2024 · CCHSS Inspection
Non-compliant
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued December 11, 2024. Fix by April 14, 2025. Status: Rectified (December 17, 2024).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 17, 2024).
November 6, 2024 · Complaint Investigation
Compliant
August 14, 2024 · Complaint Investigation
Compliant
November 30, 2023 · Complaint Investigation
Compliant
July 26, 2023 · Complaint Investigation
Compliant
January 20, 2023 · Inspection
Compliant
January 12, 2023 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 1.4
Medical Status assessments are documented.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 4.4
Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued January 12, 2023. Status: Resolved (March 30, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued January 12, 2023. Status: Resolved (March 30, 2023).
January 18, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued January 18, 2021. Fix by January 22, 2021. Status: Rectified (January 18, 2021).
January 5, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued January 5, 2021. Status: Resolved (January 18, 2021).
standard not recorded in the file
Issued January 5, 2021. Status: Resolved (January 18, 2021).
June 9, 2020 · Quality Monitoring Visit
Compliant
June 9, 2020 · CMOH Inspection
Compliant
April 7, 2020 · Consultation
Not assessed (consultation)
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 8, 2019. Fix by June 30, 2020. Status: Rectified (June 26, 2020).
February 11, 2020 · Inspection
Compliant
February 11, 2020 · Inspection
Non-compliant
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 8, 2019. Fix by June 30, 2020. Status: Rectified (June 26, 2020).
May 17, 2019 · Inspection
Non-compliant
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 8, 2019. Fix by February 29, 2020. Status: Rectified (June 26, 2020).
February 8, 2019 · Inspection
Compliant
February 8, 2019 · Inspection
Non-compliant
Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
Evidence required of the personal choice service provider's certificate or licence. Evidence require
Issued February 8, 2019. Fix by April 30, 2019. Status: Rectified (February 14, 2019).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 8, 2019. Fix by May 31, 2019. Status: Rectified (June 26, 2020).
October 2, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.4
Medical Status assessments are documented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 14.1
Oral care assistance and bathing frequency policies and procedures are implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued October 2, 2018. Status: Resolved (March 4, 2019).
February 8, 2018 · Inspection
Compliant
May 15, 2017 · Inspection
Compliant
March 20, 2017 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 9, 2016. Fix by May 31, 2017. Status: Rectified (May 15, 2017).
February 16, 2017 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 9, 2016. Fix by March 31, 2017. Status: Rectified (May 15, 2017).
December 9, 2016 · Complaint Investigation
Non-compliant
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued December 9, 2016. Fix by December 31, 2016. Status: Rectified (December 12, 2016).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 9, 2016. Fix by February 28, 2017. Status: Rectified (May 15, 2017).
February 5, 2016 · Inspection
Non-compliant
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued February 5, 2016. Fix by April 30, 2016. Status: Rectified (April 13, 2016).
February 6, 2015 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued February 6, 2015. Fix by June 30, 2015. Status: Rectified (June 15, 2015).
January 30, 2015 · CCHSS Audit
Compliant
February 19, 2014 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures?
- How does the home meet: Water Temperature — Therapeutic tub temperature checks?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
- How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
Homes nearby
Distances from the centre of Edmonton, since this page does not place the home itself. Straight-line, between postal code centres.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 19 units | Assisted living | under 1 km | 33%1 of 3 visits |
| Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 8 units | Group home | under 1 km | 50%1 of 2 visits |
| Urban Manor Housing SocietyBoyle Street, Edmonton · 75 units | Assisted living | under 1 km | 100%1 of 1 visit |
| Edmonton Chinatown Care CentreBoyle Street, Edmonton · 97 units | Long-term care (Type A) | under 1 km | 100%5 of 5 visits |
| Edmonton Chinese Seniors LodgeBoyle Street, Edmonton · 82 units | Lodge | under 1 km | 91%10 of 11 visits |
| Edmonton People in Need Shelter SocietyBoyle Street, Edmonton · 16 units | Assisted living | under 1 km | —no visits in the window |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.