CareTrail

Lodge

Golden Hills Lodge

Three Hills, Alberta. Operated by Kneehill Housing Corporation.

Visits since 2023
3
2 of 3 visits
Non-compliant visits since 2023
2
67% of visits
Open non-compliances
2
issued, in progress or ongoing
Last assessed visit
May 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Lodge
Units
84
City
Three Hills
Address
814 1 Street North, Three Hills, Alberta, T0M2A0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Nov 2013 to May 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 28, 2026 · Inspection

    Non-compliant

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued May 28, 2026. Fix by July 3, 2026. Status: Issued (May 28, 2026).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued May 28, 2026. Fix by July 3, 2026. Status: Issued (May 28, 2026).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued May 28, 2026. Fix by May 28, 2026. Status: Rectified (May 28, 2026).

  2. October 21, 2024 · Inspection

    Compliant

  3. September 19, 2023 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued September 19, 2023. Fix by September 20, 2023. Status: Rectified (September 19, 2023).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued September 19, 2023. Fix by October 31, 2023. Status: Rectified (October 30, 2023).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 19, 2023. Fix by October 31, 2023. Status: Rectified (October 2, 2023).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 19, 2023. Fix by October 31, 2023. Status: Rectified (October 30, 2023).

  4. October 20, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued October 20, 2021. Fix by October 22, 2021. Status: Rectified (October 22, 2021).

  5. October 20, 2021 · Inspection

    Non-compliant

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued October 20, 2021. Fix by November 15, 2021. Status: Rectified (November 12, 2021).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued October 20, 2021. Fix by November 15, 2021. Status: Rectified (November 9, 2021).

  6. October 14, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued October 14, 2020. Fix by October 16, 2020. Status: Rectified (October 16, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued October 14, 2020. Fix by October 16, 2020. Status: Rectified (October 14, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued October 14, 2020. Fix by October 16, 2020. Status: Rectified (October 16, 2020).

  7. April 6, 2020 · Consultation

    Not assessed (consultation)

  8. January 28, 2020 · Consultation

    Not assessed (consultation)

  9. January 28, 2020 · Consultation

    Not assessed (consultation)

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued November 21, 2019. Fix by February 29, 2020. Status: Rectified (February 7, 2020).

  10. November 21, 2019 · Inspection

    Compliant

  11. November 21, 2019 · Complaint Investigation

    Compliant

  12. November 21, 2019 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued November 21, 2019. Fix by February 29, 2020. Status: Rectified (January 20, 2020).

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued November 21, 2019. Fix by November 30, 2020. Status: Rectified (February 7, 2020).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued November 21, 2019. Fix by January 31, 2020. Status: Rectified (January 17, 2020).

  13. November 14, 2018 · Inspection

    Compliant

  14. November 14, 2018 · Inspection

    Compliant

  15. November 22, 2017 · Inspection

    Compliant

  16. November 10, 2016 · Inspection

    Compliant

  17. November 5, 2015 · Inspection

    Compliant

  18. November 13, 2014 · Inspection

    Compliant

  19. November 4, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
  • How does the home meet: Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures?
  • How does the home meet: Water Temperature — Safe water temperatures?
  • How does the home meet: Continuation of Services — Practicability, communication and review of plans?
  • How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Chateau Three HillsThree Hills · 15 unitsunder 1 km100%4 of 4 visits
Three Hills Health CentreThree Hills · 23 unitsunder 1 km100%2 of 2 visits
St. Mary's Health Care CentreTrochu · 28 units15 km67%4 of 6 visits
Linden LodgeLinden · 79 units19 km0%0 of 2 visits
Westview Care CommunityLinden · 37 units19 km50%3 of 6 visits
Bankview ResidenceDrumheller · 5 units47 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.