Long-term care (Type A)

Extendicare Eaux Claires

Klarvatten, Edmonton, Alberta. Operated by Extendicare Canada INC..

Visits since 2023: 10; 7 of 10 visits
Non-compliant visits since 2023: 7; 70% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Apr 2026; Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 204
City: Edmonton
District: Northwest · Klarvatten
Address: 16503 95 Street, Edmonton, Alberta, T5Z0G7
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jan 2018 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

April 8, 2026 · CCHSS Investigation
Compliant
October 23, 2025 · CCHSS Investigation
Compliant
May 13, 2025 · CCHSS Investigation
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued May 13, 2025. Fix by August 8, 2025. Status: Rectified (May 13, 2025).
May 13, 2025 · CCHSS Inspection
Non-compliant
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued May 13, 2025. Fix by August 25, 2025. Status: Rectified (May 13, 2025).
April 17, 2025 · Complaint Investigation
Non-compliant
- Resident Safety and Security — Mandatory reporting
  Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus
  Issued April 17, 2025. Fix by April 17, 2025. Status: Rectified (April 17, 2025).
September 5, 2024 · Complaint Investigation
Compliant
August 26, 2024 · CCHSS Investigation
Non-compliant
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued August 26, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Long Term Care.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 26, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued August 26, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued May 14, 2024. Fix by October 17, 2024. Status: Rectified (October 30, 2024).
May 21, 2024 · Complaint Investigation
Non-compliant
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued May 21, 2024. Fix by June 30, 2024. Status: Rectified (June 28, 2024).
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued May 21, 2024. Fix by June 30, 2024. Status: Rectified (June 28, 2024).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued May 21, 2024. Fix by June 30, 2024. Status: Rectified (June 28, 2024).
May 14, 2024 · CCHSS Investigation
Non-compliant
- Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Long Term Care.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued May 14, 2024. Fix by August 30, 2024. Status: Rectified (October 30, 2024).
February 7, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued February 7, 2023. Status: Resolved (June 8, 2023).
October 24, 2022 · Quality Monitoring Visit
Compliant
February 16, 2022 · Quality Monitoring Visit
Compliant
February 1, 2021 · Quality Monitoring Visit
Compliant
December 29, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued December 29, 2020. Status: Resolved (February 1, 2021).
October 29, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued October 29, 2020. Status: Resolved (February 1, 2021).
- standard not recorded in the file
  Issued October 29, 2020. Status: Resolved (February 1, 2021).
September 29, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued September 29, 2020. Status: Resolved (February 1, 2021).
- standard not recorded in the file
  Issued September 29, 2020. Status: Resolved (February 1, 2021).
- standard not recorded in the file
  Issued September 29, 2020. Status: Resolved (February 1, 2021).
August 20, 2020 · Quality Monitoring Visit
Compliant
January 23, 2018 · CCHSS Audit
Non-compliant
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 5.3
  Palliative and End-of-Life care documentation in Care Plan.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 6.3
  Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 9.3
  Policies and procedures for Staff training are documented and implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 14.1
  Oral care assistance and bathing frequency policies and procedures are implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued January 23, 2018. Status: Resolved (May 10, 2018).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
How does the home meet: Resident Safety and Security — Mandatory reporting?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Crystal Hope Family and Community Services, INC.Klarvatten, Edmonton · 8 units	Group home	under 1 km	100%2 of 2 visits
Mirkacare Services - Ozerna IIOzerna, Edmonton · 5 units	Group home	1.5 km	75%3 of 4 visits
Capital Care Adult DuplexesElsinore, Edmonton · 7 units	Type B (designated supportive living)	1.9 km	100%4 of 4 visits
Capital Care Adult DuplexesElsinore, Edmonton · 7 units	Type B (designated supportive living)	1.9 km	100%3 of 3 visits
In and Out Home Care Rehabilitation LTD. House #5Kilkenny, Edmonton · 6 units	Type B (designated supportive living)	1.9 km	0%0 of 1 visit
People Support Services (Ozerna)Ozerna, Edmonton · 6 units	Type B (designated supportive living)	2.0 km	100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Official record on the government’s viewer

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.