Group home
Crystal Hope Family and Community Services, INC.
Klarvatten, Edmonton, Alberta. Operated by Crystal Hope Family and Community Services, INC.
- Visits since 2023
- 2
- 2 of 2 visits
- Non-compliant visits since 2023
- 2
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Oct 2025
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
October 31, 2025 · Inspection
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued October 31, 2025. Fix by November 30, 2025. Status: Rectified (October 21, 2025).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued October 31, 2025. Fix by November 30, 2025. Status: Rectified (October 21, 2025).
December 17, 2024 · Inspection
Non-compliant
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued December 17, 2024. Fix by January 31, 2025. Status: Rectified (December 17, 2024).
Residents' Personal Affairs — Requirements for written processes
Evidence required of written policy that addresses the accepting of gifts and the involvement of emp
Issued December 17, 2024. Fix by January 31, 2025. Status: Rectified (December 17, 2024).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued December 17, 2024. Fix by January 31, 2025. Status: Rectified (December 17, 2024).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued December 17, 2024. Fix by January 31, 2025. Status: Rectified (December 17, 2024).
Information Respecting the Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued December 17, 2024. Fix by January 31, 2025. Status: Rectified (December 17, 2024).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
- How does the home meet: Maintenance Requirements — Accommodation is maintained?
- How does the home meet: Continuation of Services — Practicability, communication and review of plans?
- How does the home meet: Residents' Personal Affairs — Requirements for written processes?
- How does the home meet: Water Temperature — Safe water temperatures?
- How does the home meet: Continuation of Services — Contingency plans?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Extendicare Eaux ClairesKlarvatten, Edmonton · 204 units | Long-term care (Type A) | under 1 km | 70%7 of 10 visits |
| Capital Care Adult DuplexesElsinore, Edmonton · 7 units | Type B (designated supportive living) | 1.5 km | 100%4 of 4 visits |
| Capital Care Adult DuplexesElsinore, Edmonton · 7 units | Type B (designated supportive living) | 1.5 km | 100%3 of 3 visits |
| Mirkacare Services - Ozerna IIOzerna, Edmonton · 5 units | Group home | 1.9 km | 75%3 of 4 visits |
| Mcconachie Gardens By ReveraMcConachie, Edmonton · 60 units | Type B (designated supportive living) | 2.3 km | 40%2 of 5 visits |
| People Support Services (Ozerna)Ozerna, Edmonton · 6 units | Type B (designated supportive living) | 2.4 km | 100%1 of 1 visit |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.