Type B (designated supportive living)

Boreal Housing Foundation - Mackenzie House

High Level, Alberta. Operated by Assisted Living Alberta.

Visits since 2023: 2; 1 of 2 visits
Non-compliant visits since 2023: 1; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Sep 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 28
City: High Level
Address: 11201 100 Avenue, High Level, Alberta, T0H1Z0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2024 to Sep 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

September 17, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
July 25, 2024 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Staff Training — Documented compliance to training.?
How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Northwest Health CentreHigh Level · 10 units	Long-term care (Type A)	under 1 km	100%2 of 2 visits
Heimstaed Seniors LodgeLa Crete · 54 units	Type B (designated supportive living)	57 km	100%1 of 1 visit
La Crete Continuing Care CentreLa Crete · 23 units	Long-term care (Type A)	57 km	100%3 of 3 visits
St. Theresa General HospitalFort Vermilion · 8 units	Long-term care (Type A)	67 km	100%3 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.