Long-term care (Type A)

Bethany Calgary

Mayland Heights, Calgary, Alberta. Operated by Bethany Care Society.

Visits since 2023: 8; 3 of 8 visits
Non-compliant visits since 2023: 3; 38% of visits
Open non-compliances: 6; issued, in progress or ongoing
Last assessed visit: Oct 2025; Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 347
City: Calgary
Sector: Northeast · Mayland Heights
Address: 916 18A St NW, Calgary, Alberta, T2N1C6
Record source: ASTRAL (as the file gives it)
First and last visit on record: Sep 2013 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

October 20, 2025 · CCHSS Investigation
Compliant
April 8, 2025 · CCHSS Investigation
Non-compliant
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued April 8, 2025. Fix by May 20, 2025. Status: Rectified (April 8, 2025).
- Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.
  Issued April 8, 2025. Fix by May 20, 2025. Status: Rectified (April 8, 2025).
April 8, 2025 · CCHSS Inspection
Non-compliant
- Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued April 8, 2025. Fix by May 16, 2025. Status: Rectified (April 8, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued April 8, 2025. Fix by July 16, 2025. Status: Rectified (April 8, 2025).
March 12, 2025 · Complaint Investigation
Compliant
December 9, 2024 · Complaint Investigation
Compliant
July 25, 2024 · Complaint Investigation
Compliant
December 5, 2023 · CCHSS Audit
Non-compliant
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Restraint Management — Documentation for restraint use.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 5, 2023. Fix by June 5, 2025. Status: Rectified (December 5, 2023).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 5, 2023. Status: Ongoing.
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued December 5, 2023. Status: Ongoing.
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued December 5, 2023. Status: Ongoing.
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued December 5, 2023. Status: Ongoing.
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 5, 2023. Status: Ongoing.
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued December 5, 2023. Status: Ongoing.
February 17, 2023 · Inspection
Compliant
March 9, 2022 · CMOH Inspection
Compliant
February 25, 2022 · Complaint Investigation
Compliant
February 2, 2022 · Quality Monitoring Visit
Compliant
September 14, 2021 · Quality Monitoring Visit
Compliant
March 31, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued March 31, 2021. Status: Resolved (April 7, 2021).
February 4, 2021 · CMOH Inspection
Compliant
January 11, 2021 · Quality Monitoring Visit
Compliant
December 8, 2020 · Quality Monitoring Visit
Compliant
November 24, 2020 · Quality Monitoring Visit
Compliant
October 5, 2020 · Complaint Investigation
Compliant
October 5, 2020 · CMOH Inspection
Compliant
September 16, 2020 · Quality Monitoring Visit
Compliant
August 10, 2020 · Quality Monitoring Visit
Compliant
May 20, 2020 · Quality Monitoring Visit
Compliant
May 1, 2020 · CMOH Inspection
Compliant
April 23, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 23, 2020. Fix by April 27, 2020. Status: Rectified (May 27, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued April 23, 2020. Fix by April 27, 2020. Status: Rectified (May 27, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Public Health Act: Interfering with an Executive Officer
  Issued April 23, 2020. Fix by April 27, 2020. Status: Rectified (May 27, 2020).
April 3, 2020 · Consultation
Not assessed (consultation)
September 9, 2019 · Inspection
Compliant
September 9, 2019 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 9, 2019. Fix by September 30, 2020. Status: Rectified (October 7, 2019).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 9, 2019. Fix by November 30, 2019. Status: Rectified (October 15, 2019).
- Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued September 9, 2019. Fix by January 31, 2020. Status: Rectified (November 19, 2019).
February 7, 2019 · Complaint Investigation
Compliant
January 30, 2019 · Inspection
Compliant
January 30, 2019 · Complaint Investigation
Compliant
September 17, 2018 · Inspection
Compliant
September 17, 2018 · Inspection
Compliant
June 5, 2018 · CCHSS Audit
Non-compliant
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 15.2
  Policies and procedures for water supply system and temperature checks
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued June 5, 2018. Status: Resolved (December 18, 2018).
September 12, 2017 · Inspection
Non-compliant
- Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued September 12, 2017. Fix by November 30, 2017. Status: Rectified (October 31, 2017).
- Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued September 12, 2017. Fix by November 30, 2017. Status: Rectified (October 31, 2017).
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued September 12, 2017. Fix by November 30, 2017. Status: Rectified (September 19, 2017).
September 9, 2016 · Inspection
Compliant
September 15, 2015 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued September 15, 2015. Fix by December 31, 2015. Status: Rectified (December 14, 2015).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued September 15, 2015. Fix by April 30, 2016. Status: Rectified (April 4, 2016).
September 15, 2014 · Complaint Investigation
Compliant
September 3, 2014 · Inspection
Compliant
October 23, 2013 · CCHSS Regular Audit
Compliant
September 12, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
How does the home meet: Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.?
How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Carewest Nickle HouseRenfrew, Calgary · 10 units	Type B (designated supportive living)	1.2 km	67%2 of 3 visits
Carewest George BoyackBridgeland/riverside, Calgary · 221 units	Long-term care (Type A)	1.7 km	75%6 of 8 visits
Aspen CommonsBridgeland/riverside, Calgary · 267 units	Lodge	1.9 km	33%1 of 3 visits
Bow Valley CommonsBridgeland/riverside, Calgary · 61 units	Lodge	2.0 km	50%1 of 2 visits
Spruce CommonsBridgeland/riverside, Calgary · 133 units	Lodge	2.0 km	50%2 of 4 visits
Carewest Dr. Vernon Fanning CentreWinston Heights/mountview, Calgary · 191 units	Long-term care (Type A)	2.2 km	78%7 of 9 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.