CareTrail

Long-term care (Type A)

Youville Auxiliary Hospital (Grey Nuns) of St. Albert

St. Albert, Alberta. Operated by Covenant Health.

Visits since 2023
6
4 of 6 visits
Non-compliant visits since 2023
4
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jan 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
220
City
St. Albert
Address
9A St. Vital Avenue, St. Albert, Alberta, T8N1K1
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 13, 2026 · CCHSS Inspection

    Non-compliant

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 13, 2026. Fix by April 7, 2026. Status: Rectified (January 13, 2026).

  2. November 18, 2025 · Complaint Investigation

    Compliant

  3. July 29, 2024 · CCHSS Investigation

    Compliant

  4. February 7, 2024 · CCHSS Audit

    Non-compliant

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

    • Infection Prevention and Control (IPC) — Staff have access to Infection Prevention and Control (IPC) equipment.

      An operator shall ensure that staff have access to the necessary equipment and supplies to carry out

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

    • Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 7, 2024. Fix by August 13, 2025. Status: Rectified (February 7, 2024).

  5. April 11, 2023 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued February 14, 2023. Fix by June 30, 2023. Status: Rectified (April 24, 2023).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued February 14, 2023. Fix by May 31, 2025. Status: Rectified (April 11, 2023).

  6. February 14, 2023 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 11, 2023).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 24, 2023).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 11, 2023).

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 11, 2023).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 11, 2023).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued February 14, 2023. Fix by April 30, 2023. Status: Rectified (April 11, 2023).

  7. February 2, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued February 2, 2022. Fix by February 4, 2022. Status: Rectified (February 3, 2022).

  8. November 2, 2021 · CMOH Inspection

    Compliant

  9. November 2, 2021 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 12, 2019. Fix by November 30, 2021. Status: Rectified (November 30, 2021).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued November 2, 2021. Fix by December 10, 2021. Status: Rectified (December 14, 2021).

  10. November 5, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued November 5, 2020. Fix by November 5, 2020. Status: Rectified (November 30, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued November 5, 2020. Fix by November 10, 2020. Status: Rectified (November 23, 2020).

  11. April 28, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued April 28, 2020. Fix by April 30, 2020. Status: Rectified (April 28, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued April 28, 2020. Fix by April 30, 2020. Status: Rectified (April 28, 2020).

  12. March 30, 2020 · Consultation

    Not assessed (consultation)

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 12, 2019. Fix by January 31, 2021. Status: Rectified (November 30, 2021).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued November 12, 2019. Fix by May 31, 2020. Status: Rectified (October 22, 2020).

  13. January 13, 2020 · Inspection

    Compliant

  14. January 13, 2020 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued November 12, 2019. Fix by May 31, 2020. Status: Rectified (October 22, 2020).

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 13, 2020. Fix by May 31, 2020. Status: Rectified (March 25, 2020).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued January 13, 2020. Fix by May 31, 2020. Status: Rectified (March 25, 2020).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 12, 2019. Fix by May 31, 2020. Status: Rectified (November 30, 2021).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 13, 2020. Fix by May 31, 2020. Status: Rectified (March 25, 2020).

  15. November 12, 2019 · Complaint Investigation

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued November 12, 2019. Fix by January 31, 2020. Status: Rectified (October 22, 2020).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 12, 2019. Fix by January 31, 2020. Status: Rectified (November 30, 2021).

  16. February 21, 2019 · Inspection

    Compliant

  17. February 21, 2019 · Inspection

    Compliant

  18. January 17, 2018 · Inspection

    Non-compliant

    • Information Respecting the Long Term Care Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued January 17, 2018. Fix by March 31, 2018. Status: Rectified (March 23, 2018).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued January 17, 2018. Fix by March 31, 2018. Status: Rectified (March 23, 2018).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued January 17, 2018. Fix by March 31, 2018. Status: Rectified (March 23, 2018).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued May 30, 2017. Fix by April 30, 2018. Status: Rectified (April 3, 2018).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued May 30, 2017. Fix by April 30, 2018. Status: Rectified (March 28, 2018).

  19. May 30, 2017 · Complaint Investigation

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued May 30, 2017. Fix by September 30, 2017. Status: Rectified (April 3, 2018).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued May 30, 2017. Fix by June 30, 2017. Status: Rectified (June 15, 2017).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued May 30, 2017. Fix by September 30, 2017. Status: Rectified (March 28, 2018).

  20. January 23, 2017 · Inspection

    Non-compliant

    • Information Respecting the Long Term Care Accommodation — Signed residential services agreement

      Evidence required that residential service agreements have been signed by the resident/representativ

      Issued January 23, 2017. Fix by April 30, 2017. Status: Rectified (April 6, 2017).

  21. May 6, 2016 · Complaint Investigation

    Compliant

  22. January 19, 2016 · Inspection

    Compliant

  23. June 3, 2015 · CCHSS Inspection

    Non-compliant

    • Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .

      (a) Continuing care health services shall be provided in accordance with all communicable disease an

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

    • Continuing Care Health Service Providers — Regulated health care providers working according to HPA and relevant legislation.

      (a) All regulated health care providers are working within their practice statement, competencies a

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

    • Integrated Care Planning — Clients have one current, written, integrated care plan.

      (a) All clients have one current, written, integrated care plan.

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (September 10, 2015).

    • Medication Management — Medication management policies and processes are inclusive as defined by the Standards.

      (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (September 1, 2015).

    • Medication Management — Medication management policies and processes in place and implemented.

      (a) Medication management policies and processes are in place and implemented.

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

    • Therapeutic Nutrition and Hydration — Client’s identified needs shall be addressed in the care plan. Needs are defined by the Standards.

      (c) Clients needs shall be addressed in accordance with the care planning process where the assessm

      Issued June 3, 2015. Fix by September 30, 2015. Status: Rectified (August 26, 2015).

  24. January 7, 2015 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued January 7, 2015. Fix by February 28, 2015. Status: Rectified (February 17, 2015).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued January 7, 2015. Fix by February 28, 2015. Status: Rectified (February 17, 2015).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 7, 2015. Fix by February 28, 2015. Status: Rectified (February 17, 2015).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued January 7, 2015. Fix by February 28, 2015. Status: Rectified (February 17, 2015).

  25. September 22, 2014 · Inspection

    Compliant

  26. April 4, 2014 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued April 4, 2014. Fix by September 30, 2014. Status: Rectified (September 23, 2014).

  27. January 15, 2014 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued January 15, 2014. Fix by April 30, 2014. Status: Rectified (April 2, 2014).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 15, 2014. Fix by April 30, 2014. Status: Rectified (April 2, 2014).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued January 15, 2014. Fix by April 30, 2014. Status: Rectified (April 2, 2014).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 15, 2014. Fix by April 30, 2014. Status: Rectified (April 2, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
  • How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Foyer LacombeSt. Albert · 12 unitsunder 1 km56%5 of 9 visits
Foyer Lacombe HospiceSt. Albertunder 1 km100%1 of 1 visit
Youville Auxiliary Hospital (Grey Nuns) of St. AlbertSt. Albert · 232 unitsunder 1 km100%1 of 1 visit
North Ridge LodgeSt. Albert · 45 unitsunder 1 km0%0 of 1 visit
Chateau Mission CourtSt. Albert · 42 unitsunder 1 km0%0 of 2 visits
River RidgeSt. Albert · 138 unitsunder 1 km67%2 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.