Type B (designated supportive living)

Willow Square Continuing Care Centre

Fort Mcmurray, Alberta. Operated by Assisted Living Alberta.

Visits since 2023: 2; 2 of 2 visits
Non-compliant visits since 2023: 2; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Feb 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 72
City: Fort Mcmurray
Address: 6 Hospital Street, Fort Mcmurray, Alberta, T9H0K4
Record source: ASTRAL (as the file gives it)
First and last visit on record: Mar 2019 to Feb 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

February 11, 2025 · CCHSS Investigation
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued February 11, 2025. Fix by May 14, 2025. Status: Rectified (February 11, 2025).
February 11, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued February 11, 2025. Fix by May 14, 2025. Status: Rectified (February 11, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued February 11, 2025. Fix by May 14, 2025. Status: Rectified (February 11, 2025).
July 26, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.1
  An appropriate assessment tool for Client's Health Care needs is used.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 19.2
  Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 8, 2022).
- CCHSS standard 1.1
  An appropriate assessment tool for Client's Health Care needs is used.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued July 26, 2022. Status: Resolved (December 15, 2022).
May 17, 2022 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued May 17, 2022. Status: Resolved (July 26, 2022).
- standard not recorded in the file
  Issued May 17, 2022. Status: Resolved (July 26, 2022).
- standard not recorded in the file
  Issued May 17, 2022. Status: Resolved (July 26, 2022).
- standard not recorded in the file
  Issued May 17, 2022. Status: Resolved (July 26, 2022).
March 29, 2021 · Quality Monitoring Visit
Compliant
March 5, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 19.2
  Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 1.1
  An appropriate assessment tool for Client's Health Care needs is used.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 1.5
  Client and/or Client's legal representative participate in the development and review of Care Plan.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 5.3
  Palliative and End-of-Life care documentation in Care Plan.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 6.3
  Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 9.3
  Policies and procedures for Staff training are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued March 5, 2019. Status: Resolved (May 3, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: CCHSS standard 1.1?
How does the home meet: CCHSS standard 1.7?
How does the home meet: CCHSS standard 12.1?
How does the home meet: CCHSS standard 15.1?
How does the home meet: CCHSS standard 16.1?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Riverside / SonÎSÎPÎHk, Des K’E Gah Care CentreFort Mcmurray · 18 units	Assisted living	under 1 km	—no visits in the window
Wood Buffalo Wellness SocietyFort Mcmurray · 14 units	Assisted living	1.0 km	100%2 of 2 visits
Rotary HouseFort Mcmurray · 42 units	Lodge	1.5 km	—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.