Type B (designated supportive living)

West Country Hearth

Villeneuve, Alberta. Operated by West Sturgeon People Aging in Place Foundation.

Visits since 2023: 4; 3 of 4 visits
Non-compliant visits since 2023: 3; 75% of visits
Open non-compliances: 4; issued, in progress or ongoing
Last assessed visit: Jun 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

The operator asked that the street address not be shown on the government’s viewer, so this page shows the city only.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 32
City: Villeneuve
Record source: ASTRAL (as the file gives it)
First and last visit on record: Apr 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

June 17, 2026 · CCHSS Inspection
Non-compliant
- Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
  Issued June 17, 2026. Fix by July 15, 2026. Status: Issued (June 17, 2026).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued June 17, 2026. Fix by July 15, 2026. Status: Issued (June 17, 2026).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued June 17, 2026. Fix by July 15, 2026. Status: Issued (June 17, 2026).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued June 17, 2026. Fix by July 15, 2026. Status: Issued (June 17, 2026).
November 6, 2025 · CCHSS Inspection
Non-compliant
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
- Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
  An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
  Issued November 6, 2025. Fix by January 29, 2026. Status: Rectified (November 6, 2025).
July 23, 2025 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued July 23, 2025. Fix by October 31, 2025. Status: Rectified (July 23, 2025).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued July 23, 2025. Fix by September 30, 2025. Status: Rectified (July 23, 2025).
August 8, 2024 · Complaint Investigation
Compliant
November 28, 2022 · Complaint Investigation
Compliant
October 6, 2022 · Inspection
Non-compliant
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued October 6, 2022. Fix by October 31, 2022. Status: Rectified (November 1, 2022).
February 10, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued February 10, 2021. Fix by February 12, 2021. Status: Rectified (February 10, 2021).
May 26, 2020 · Complaint Investigation
Compliant
April 23, 2019 · Inspection
Compliant
April 23, 2019 · Inspection
Compliant
November 13, 2018 · Inspection
Compliant
April 17, 2018 · Inspection
Compliant
April 19, 2017 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued April 19, 2017. Fix by May 31, 2017. Status: Rectified (April 21, 2017).
April 8, 2016 · Inspection
Compliant
April 9, 2015 · Inspection
Compliant
May 7, 2014 · CCHSS Regular Audit
Non-compliant
- Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.
  (b) There shall be policies and processes in place which shall address, but are not limited to, the
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Communicable Disease and Infection Prevention and Control — Policies and processes for storage & disposal of cleaners, bio hazardous waste and medical supplies.
  (c) There shall be policies and processes in place which shall address but are not limited to the fo
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .
  (a) Continuing care health services shall be provided in accordance with all communicable disease an
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Continuing Care Health Service Providers — Regulated health care providers working according to HPA and relevant legislation.
  (a) All regulated health care providers are working within their practice statement, competencies a
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Medication Management — Annual review is inclusive as defined by the Standard.
  (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Medication Management — Medication is reconciled upon transfer from one level of service to another.
  (e) Medication is reconciled upon transfer from one level of service to another.
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Medication Management — Overall medication utilization of LTC facilities shall be reviewed annually for appropriateness.
  (c) The overall medication utilization of each long-term care facility is reviewed annually, or mor
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Operational Processes — Policies and processes are in place as defined by the Standard.
  (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
- Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.
  (a) The facility or program has an established quality improvement program that includes:_x000D_ -
  Issued May 7, 2014. Fix by July 3, 2017. Status: Rectified (July 15, 2014).
April 16, 2014 · Inspection
Compliant
September 9, 2013 · Inspection
Compliant
April 17, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?

Homes nearby

Distances from the centre of Villeneuve, since this page does not place the home itself. Straight-line, between postal code centres.

Home	Type	Distance	Non-compliant
Spruce View ManorGibbons · 41 units	Lodge	8.0 km	50%1 of 2 visits
Aspen HouseMorinville · 72 units	Type B (designated supportive living)	13 km	60%6 of 10 visits
Heritage Place LodgeMorinville · 44 units	Lodge	13 km	0%0 of 1 visit
Kipohtakawkamik Supportive LivingMorinville · 17 units	Type B (designated supportive living)	14 km	100%3 of 3 visits
Chateau Sturgeon LodgeLegal · 42 units	Lodge	18 km	0%0 of 2 visits
Rivercrest Lodge Nursing Home LTD.Fort Saskatchewan · 74 units	Long-term care (Type A)	19 km	50%3 of 6 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.