Long-term care (Type A)
Touchmark at Wedgewood the Grande
Donsdale, Edmonton, Alberta. Operated by Touchmark at Wedgewood (Edmonton) INC..
- Visits since 2023
- 8
- 4 of 8 visits
- Non-compliant visits since 2023
- 4
- 50% of visits
- Open non-compliances
- 1
- issued, in progress or ongoing
- Last assessed visit
- Jun 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type A
- Subtype
- —
- Units
- 64
- City
- Edmonton
- District
- West Edmonton · Donsdale
- Address
- 18333 Lessard Road NW, Edmonton, Alberta, T6M2Y5
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Mar 2014 to Jun 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
June 26, 2026 · Complaint Investigation
Non-compliant
Information Respecting the Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued June 26, 2026. Fix by July 31, 2026. Status: Issued (June 26, 2026).
November 13, 2025 · CCHSS Inspection
Non-compliant
Quality Improvement Reporting — Reporting reportable incidents.
Issued November 13, 2025. Fix by February 19, 2026. Status: Rectified (November 13, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued November 13, 2025. Fix by February 19, 2026. Status: Rectified (November 13, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued November 13, 2025. Fix by February 19, 2026. Status: Rectified (November 13, 2025).
Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
Issued November 13, 2025. Fix by February 19, 2026. Status: Rectified (November 13, 2025).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued November 13, 2025. Fix by February 5, 2026. Status: Rectified (November 13, 2025).
October 23, 2025 · Inspection
Compliant
May 23, 2025 · Inspection
Compliant
December 13, 2023 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 13, 2023. Fix by January 31, 2024. Status: Rectified (January 10, 2024).
July 31, 2023 · Consultation
Not assessed (consultation)
July 31, 2023 · Consultation
Not assessed (consultation)
July 28, 2023 · Complaint Investigation
Compliant
May 18, 2023 · Inspection
Non-compliant
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued May 18, 2023. Fix by May 23, 2023. Status: Rectified (May 26, 2023).
Privacy and Personal Information — Protection of information and privacy
Evidence required that the privacy and personal information of residents are protected.
Issued May 18, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued May 18, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
Privacy and Personal Information — Protection of information and privacy
Evidence required that the privacy and personal information of residents are protected.
Issued May 18, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued May 18, 2023. Fix by May 23, 2023. Status: Rectified (May 26, 2023).
Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting
Evidence required of written processes for medication assistance and medication reminders including
Issued May 18, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued May 18, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
January 18, 2023 · Complaint Investigation
Compliant
September 22, 2022 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 1.4
Medical Status assessments are documented.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued September 22, 2022. Status: Resolved (January 9, 2023).
September 7, 2022 · Complaint Investigation
Compliant
September 7, 2022 · Complaint Investigation
Compliant
April 7, 2022 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued April 7, 2022. Fix by April 11, 2022. Status: Rectified (April 7, 2022).
March 15, 2022 · Quality Monitoring Visit
Compliant
February 14, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued February 14, 2022. Status: Resolved (March 15, 2022).
April 22, 2021 · Quality Monitoring Visit
Compliant
April 8, 2021 · Complaint Investigation
Compliant
April 8, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
Issued April 8, 2021. Fix by April 9, 2021. Status: Rectified (April 13, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued April 8, 2021. Fix by April 9, 2021. Status: Rectified (April 13, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Hair Salon
Issued April 8, 2021. Fix by April 9, 2021. Status: Rectified (April 13, 2021).
March 3, 2021 · Quality Monitoring Visit
Compliant
February 25, 2021 · Complaint Investigation
Compliant
February 25, 2021 · CMOH Inspection
Compliant
February 25, 2021 · Complaint Investigation
Compliant
February 22, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued January 21, 2021. Fix by February 25, 2021. Status: Rectified (April 9, 2021).
January 21, 2021 · Complaint Investigation
Compliant
January 21, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued January 21, 2021. Fix by January 26, 2021. Status: Rectified (February 22, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued January 21, 2021. Status: Rectified (April 9, 2021).
December 3, 2020 · Complaint Investigation
Compliant
October 8, 2020 · Quality Monitoring Visit
Compliant
October 1, 2020 · Complaint Investigation
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
Issued October 1, 2020. Fix by October 5, 2020. Status: Rectified (January 14, 2021).
October 1, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
Issued October 1, 2020. Fix by October 5, 2020. Status: Rectified (January 14, 2021).
August 28, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued August 28, 2020. Fix by September 4, 2020. Status: Rectified (September 4, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued August 28, 2020. Fix by September 4, 2020. Status: Rectified (September 4, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
Issued August 28, 2020. Fix by September 4, 2020. Status: Rectified (October 6, 2020).
August 28, 2020 · Complaint Investigation
Compliant
July 9, 2020 · Complaint Investigation
Compliant
July 9, 2020 · CMOH Inspection
Compliant
May 27, 2020 · Complaint Investigation
Compliant
April 3, 2020 · Consultation
Not assessed (consultation)
March 21, 2019 · Inspection
Compliant
March 21, 2019 · Inspection
Compliant
August 28, 2018 · Complaint Investigation
Compliant
March 22, 2018 · Inspection
Compliant
March 21, 2018 · Inspection
Compliant
February 6, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.4
Medical Status assessments are documented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 5.1
Documented policies and procedures for Palliative and End-of-Life Care.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
CCHSS standard 17.2
Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
Issued February 6, 2018. Status: Resolved (September 26, 2018).
March 16, 2017 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued March 16, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).
March 15, 2017 · Inspection
Non-compliant
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued March 15, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued March 15, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).
March 15, 2016 · Inspection
Compliant
March 2, 2016 · Inspection
Compliant
March 1, 2016 · Inspection
Compliant
February 23, 2016 · Inspection
Compliant
January 6, 2016 · Complaint Investigation
Non-compliant
Menu Requirements — Record of meals served
Evidence required of meals served and substitutions made.
Issued January 6, 2016. Fix by February 29, 2016. Status: Rectified (February 1, 2016).
September 9, 2015 · CCHSS Regular Audit
Non-compliant
Medication Management — Medication management policies and processes are inclusive as defined by the Standards.
(f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde
Issued September 9, 2015. Fix by November 16, 2015. Status: Rectified (November 20, 2015).
Operational Processes — Policies and processes are in place as defined by the Standard.
(b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
Issued September 9, 2015. Fix by November 16, 2015. Status: Rectified (November 20, 2015).
Physician Services — Medical director ensures policies and processes are in place as required by the Standards.
(d) The medical director ensure the following policies and processes are in place:_x000D_ - Initia
Issued September 9, 2015. Fix by November 16, 2015. Status: Rectified (November 20, 2015).
March 12, 2015 · Inspection
Compliant
March 3, 2015 · Complaint Investigation
Compliant
March 11, 2014 · Inspection
Compliant
March 10, 2014 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
- How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
- How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
- How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Cameron Heights By ExquisicareDonsdale, Edmonton · 10 units | Assisted living | under 1 km | 100%2 of 2 visits |
| Winnifred Stewart Association Residence 13Jamieson Place, Edmonton · 5 units | Group home | under 1 km | 0%0 of 2 visits |
| Winnifred Stewart Association Residence 14 (Ormsby)Ormsby Place, Edmonton · 4 units | Group home | 1.7 km | 0%0 of 2 visits |
| Chartwell HawthornGlastonbury, Edmonton · 120 units | Assisted living | 2.1 km | 100%1 of 1 visit |
| Hope Cottage LTD. - Residence #5Glastonbury, Edmonton · 6 units | Type B (designated supportive living) | 2.4 km | 0%0 of 1 visit |
| Mirkacare Services INC.Lymburn, Edmonton · 6 units | Type B (designated supportive living) | 2.5 km | 50%1 of 2 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.