CareTrail

Type B (designated supportive living)

The Hamlets at Red Deer

Red Deer, Alberta. Operated by Yarrow Limited Partnership.

Visits since 2023
5
3 of 5 visits
Non-compliant visits since 2023
3
60% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jan 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
139
City
Red Deer
Address
338 Liberty Avenue, Red Deer, Alberta, T4E1B9
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2019 to Jan 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 9, 2025 · CCHSS Investigation

    Non-compliant

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

  2. January 9, 2025 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 10, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued January 9, 2025. Fix by April 3, 2025. Status: Rectified (January 13, 2025).

  3. February 15, 2024 · Quality Monitoring Visit

    Compliant

  4. April 28, 2023 · Inspection

    Compliant

  5. January 26, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 26, 2023. Status: Resolved (September 29, 2023).

  6. September 15, 2022 · Inspection

    Compliant

  7. February 9, 2022 · Quality Monitoring Visit

    Compliant

  8. September 28, 2021 · Quality Monitoring Visit

    Compliant

  9. April 6, 2021 · Quality Monitoring Visit

    Compliant

  10. September 11, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued September 11, 2019. Status: Resolved (February 4, 2020).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Staff Training — Documented compliance to training.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Act and Regulation Requirements — Requirements for staffing plan are met at all times?
  • How does the home meet: Staff Training — Training materials are current.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Taylor View Towers NorthRed Deer · 80 units1.7 km100%3 of 3 visits
Taylor View Towers SouthRed Deer · 120 units1.7 km80%8 of 10 visits
Kentwood Place Transitional HousingRed Deer · 25 units2.1 km100%1 of 1 visit
Extendicare Michener HillRed Deer · 219 units2.8 km79%19 of 24 visits
Michener Services - Residential Supports - 11A1 Michener WayRed Deer · 10 units3.3 km—no visits in the window
Michener Services - Residential Supports - 11A3 Michener WayRed Deer · 7 units3.3 km—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.