CareTrail

Type B (designated supportive living)

Sunny South Lodge

Coaldale, Alberta. Operated by Green Acres Foundation.

Visits since 2023
3
3 of 3 visits
Non-compliant visits since 2023
3
100% of visits
Open non-compliances
8
issued, in progress or ongoing
Last assessed visit
Aug 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
80
City
Coaldale
Address
1112 20 Avenue, Coaldale, Alberta, T1M1L4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Aug 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. August 19, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued August 19, 2025. Fix by September 19, 2025. Status: Rectified (August 19, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued August 19, 2025. Fix by November 12, 2025. Status: Rectified (August 19, 2025).

  2. April 29, 2025 · Inspection

    Non-compliant

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued April 29, 2025. Fix by June 30, 2025. Status: Issued (April 29, 2025).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued April 29, 2025. Fix by June 30, 2025. Status: Issued (April 29, 2025).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued April 29, 2025. Fix by June 30, 2025. Status: Issued (April 29, 2025).

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued April 29, 2025. Fix by June 30, 2025. Status: Issued (April 29, 2025).

  3. February 21, 2024 · CCHSS Audit

    Non-compliant

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (May 24, 2024).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (May 24, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (February 21, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (February 21, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (February 21, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued February 21, 2024. Fix by May 15, 2024. Status: Rectified (February 21, 2024).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued February 21, 2024. Status: Ongoing.

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued February 21, 2024. Status: Ongoing.

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued February 21, 2024. Status: Ongoing.

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued February 21, 2024. Status: Ongoing.

  4. June 10, 2022 · CMOH Inspection

    Compliant

  5. June 10, 2022 · Inspection

    Compliant

  6. March 24, 2022 · Quality Monitoring Visit

    Compliant

  7. November 18, 2020 · Quality Monitoring Visit

    Compliant

  8. July 27, 2020 · Complaint Investigation

    Compliant

  9. July 27, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued July 27, 2020. Fix by July 27, 2020. Status: Rectified (July 31, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued July 27, 2020. Fix by July 31, 2020. Status: Rectified (August 7, 2020).

  10. March 31, 2020 · Consultation

    Not assessed (consultation)

  11. January 17, 2020 · Inspection

    Compliant

  12. January 17, 2020 · Inspection

    Compliant

  13. June 26, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued June 26, 2019. Status: Resolved (October 6, 2021).

  14. January 16, 2019 · Inspection

    Compliant

  15. January 16, 2019 · Inspection

    Compliant

  16. January 26, 2018 · Inspection

    Non-compliant

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued January 26, 2018. Fix by May 31, 2018. Status: Rectified (May 14, 2018).

  17. June 8, 2017 · CCHSS Audit

    Compliant

  18. January 17, 2017 · Inspection

    Compliant

  19. July 28, 2016 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 15, 2016. Fix by October 31, 2016. Status: Rectified (October 21, 2016).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 15, 2016. Fix by October 31, 2016. Status: Rectified (October 21, 2016).

  20. June 9, 2016 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 15, 2016. Fix by August 31, 2016. Status: Rectified (October 21, 2016).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued June 9, 2016. Fix by August 31, 2016. Status: Rectified (July 29, 2016).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 15, 2016. Fix by August 31, 2016. Status: Rectified (July 29, 2016).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued June 9, 2016. Fix by August 31, 2016. Status: Rectified (July 29, 2016).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 15, 2016. Fix by August 31, 2016. Status: Rectified (October 21, 2016).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 15, 2016. Fix by August 31, 2016. Status: Rectified (July 29, 2016).

  21. April 29, 2016 · Inspection

    Non-compliant

    • Resident Safety and Security — Monitoring and accounting for residents

      Evidence required that residents are accounted for on a daily basis.

      Issued January 15, 2016. Fix by June 30, 2016. Status: Rectified (June 10, 2016).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 15, 2016. Fix by June 30, 2016. Status: Rectified (July 29, 2016).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 15, 2016. Fix by June 30, 2016. Status: Rectified (October 21, 2016).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 15, 2016. Fix by June 30, 2016. Status: Rectified (July 29, 2016).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 15, 2016. Fix by June 30, 2016. Status: Rectified (October 21, 2016).

  22. January 15, 2016 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (October 21, 2016).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (October 21, 2016).

    • Resident Safety and Security — Monitoring and accounting for residents

      Evidence required that residents are accounted for on a daily basis.

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (June 10, 2016).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (April 29, 2016).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (July 29, 2016).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (April 29, 2016).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 15, 2016. Fix by May 31, 2016. Status: Rectified (July 29, 2016).

  23. January 21, 2015 · Inspection

    Compliant

  24. May 1, 2014 · Inspection

    Compliant

  25. January 22, 2014 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 22, 2014. Fix by May 31, 2014. Status: Rectified (May 1, 2014).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 22, 2014. Fix by May 31, 2014. Status: Rectified (May 1, 2014).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 22, 2014. Fix by May 31, 2014. Status: Rectified (May 1, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Coaldale Health CentreCoaldale · 40 unitsunder 1 km67%2 of 3 visits
Eventide HomeLethbridge County · 24 units9.1 km33%1 of 3 visits
Alberta Rose LodgeLethbridge · 58 units15 km67%2 of 3 visits
Nokoowayi (My Home) Supportive HousingLethbridge · 36 units15 km100%1 of 1 visit
Amani HouseLethbridge · 4 units15 km50%1 of 2 visits
Blue Sky LodgeLethbridge · 78 units15 km67%2 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.