Type B (designated supportive living)
Shepherd's Care Kensington Village
Kensington, Edmonton, Alberta. Operated by Shepherd's Care Foundation.
- Visits since 2023
- 10
- 9 of 10 visits
- Non-compliant visits since 2023
- 9
- 90% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Dec 2025
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
December 19, 2025 · Inspection
Non-compliant
Privacy and Personal Information — Protection of information and privacy
Evidence required that the privacy and personal information of residents are protected.
Issued December 19, 2025. Fix by January 23, 2026. Status: Rectified (December 19, 2025).
Safety Requirements — Accommodation is in safe condition
Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
Issued December 19, 2025. Fix by January 23, 2026. Status: Rectified (December 19, 2025).
July 31, 2025 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued July 31, 2025. Fix by September 30, 2025. Status: Rectified (July 31, 2025).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 31, 2025. Fix by September 30, 2025. Status: Rectified (July 31, 2025).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued July 31, 2025. Fix by September 30, 2025. Status: Rectified (July 31, 2025).
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued July 31, 2025. Fix by September 30, 2025. Status: Rectified (July 31, 2025).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued July 31, 2025. Fix by September 30, 2025. Status: Rectified (July 31, 2025).
July 29, 2025 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
July 14, 2025 · Complaint Investigation
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued July 14, 2025. Fix by July 31, 2025. Status: Rectified (July 14, 2025).
May 29, 2025 · CCHSS Investigation
Compliant
May 29, 2025 · CCHSS Inspection
Non-compliant
Staff Training — Training materials are current.
An operator must ensure that training materials are current in relation to the legislation, regulati
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 29, 2025. Fix by September 30, 2025. Status: Rectified (May 29, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Staff Training — Training materials are current.
An operator must ensure that training materials are current in relation to the legislation, regulati
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued May 29, 2025. Fix by August 28, 2025. Status: Rectified (May 29, 2025).
May 27, 2025 · Complaint Investigation
Non-compliant
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued May 27, 2025. Fix by June 30, 2025. Status: Rectified (May 27, 2025).
July 17, 2024 · Complaint Investigation
Non-compliant
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued July 17, 2024. Fix by July 31, 2024. Status: Rectified (September 3, 2024).
July 17, 2024 · Inspection
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 17, 2024. Fix by July 31, 2024. Status: Rectified (September 3, 2024).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued July 17, 2024. Fix by July 31, 2024. Status: Rectified (September 3, 2024).
June 27, 2023 · Inspection
Non-compliant
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued June 27, 2023. Fix by July 14, 2023. Status: Rectified (June 28, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued June 27, 2023. Fix by July 28, 2023. Status: Rectified (June 28, 2023).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued June 27, 2023. Fix by July 14, 2023. Status: Rectified (June 28, 2023).
November 30, 2022 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued November 30, 2022. Status: Resolved (February 27, 2023).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued November 30, 2022. Status: Resolved (February 27, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued November 30, 2022. Status: Resolved (February 27, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued November 30, 2022. Status: Resolved (February 27, 2023).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued November 30, 2022. Status: Resolved (February 24, 2023).
February 28, 2022 · Quality Monitoring Visit
Compliant
January 24, 2022 · CMOH Inspection
Compliant
January 24, 2022 · Complaint Investigation
Compliant
January 14, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued January 14, 2022. Status: Resolved (February 28, 2022).
standard not recorded in the file
Issued January 14, 2022. Status: Resolved (February 28, 2022).
standard not recorded in the file
Issued January 14, 2022. Status: Resolved (February 28, 2022).
standard not recorded in the file
Issued January 14, 2022. Status: Resolved (February 28, 2022).
August 10, 2021 · CMOH Inspection
Compliant
August 10, 2021 · Inspection
Compliant
February 2, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued February 2, 2021. Fix by February 4, 2021. Status: Rectified (February 4, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
Issued February 2, 2021. Fix by February 4, 2021. Status: Rectified (February 4, 2021).
October 13, 2020 · Complaint Investigation
Compliant
October 13, 2020 · Complaint Investigation
Compliant
September 3, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued September 3, 2020. Status: Resolved (February 4, 2021).
standard not recorded in the file
Issued September 3, 2020. Status: Resolved (February 4, 2021).
May 15, 2020 · Complaint Investigation
Compliant
April 20, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
Issued April 20, 2020. Fix by April 20, 2020. Status: Rectified (April 20, 2020).
March 31, 2020 · Consultation
Not assessed (consultation)
March 3, 2020 · Inspection
Compliant
March 3, 2020 · Inspection
Non-compliant
Residents Personal Affairs — Requirements for written processes
Evidence required of written policies that address the accepting of gifts and the involvement of emp
Issued March 3, 2020. Fix by April 30, 2020. Status: Rectified (March 17, 2020).
Residents Personal Affairs — Written process on involvement in resident personal affairs
Evidence required of written policies respecting involvement of employees/volunteers in the personal
Issued March 3, 2020. Fix by April 30, 2020. Status: Rectified (March 17, 2020).
Act and Regulation Requirements — ACT- Licence is posted in the accommodation
Evidence required that your current licence has been posted in a prominent place within the accommod
Issued March 3, 2020. Fix by March 31, 2020. Status: Rectified (March 4, 2020).
Residents Personal Affairs — Communication of processes
Evidence required that the policies on involvement in residents' personal affairs have been communic
Issued March 3, 2020. Fix by April 30, 2020. Status: Rectified (March 17, 2020).
March 2, 2020 · Inspection
Compliant
March 2, 2020 · Inspection
Compliant
March 22, 2019 · Inspection
Compliant
March 22, 2019 · Inspection
Compliant
March 21, 2019 · Inspection
Compliant
March 21, 2019 · Inspection
Compliant
March 13, 2018 · Inspection
Compliant
March 12, 2018 · Inspection
Compliant
May 11, 2017 · CCHSS Audit
Compliant
March 2, 2017 · Inspection
Compliant
March 1, 2017 · Inspection
Compliant
November 22, 2016 · CCHSS Audit
Compliant
March 2, 2016 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 2, 2016. Fix by June 30, 2016. Status: Rectified (April 4, 2016).
March 6, 2015 · Inspection
Compliant
January 9, 2015 · CCHSS Regular Audit
Non-compliant
Medication Management — Annual review is inclusive as defined by the Standard.
(b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
Issued January 9, 2015. Fix by March 16, 2015. Status: Rectified (April 8, 2015).
Medication Management — Medication is reconciled upon transfer from one level of service to another.
(e) Medication is reconciled upon transfer from one level of service to another.
Issued January 9, 2015. Fix by March 16, 2015. Status: Rectified (April 8, 2015).
Medication Management — Medication management policies and processes are inclusive as defined by the Standards.
(f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde
Issued January 9, 2015. Fix by March 16, 2015. Status: Rectified (April 13, 2015).
March 7, 2014 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Privacy and Personal Information — Protection of information and privacy?
- How does the home meet: Safety Requirements — Accommodation is in safe condition?
- How does the home meet: Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures?
- How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
- How does the home meet: Water Temperature — Safe water temperatures?
- How does the home meet: Concerns and Complaints — Concerns and complaints resolution?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Grace Village Supportive LivingBaranow, Edmonton · 72 units | Assisted living | under 1 km | 50%3 of 6 visits |
| Salvation Army - Grace ManorBaranow, Edmonton · 100 units | Type B (designated supportive living) | under 1 km | 100%4 of 4 visits |
| Alberta Life Care Housing FoundationKensington, Edmonton · 74 units | Type B (designated supportive living) | 1.3 km | 33%1 of 3 visits |
| In and Out Home Care Rehabilitation LTD. House #3Athlone, Edmonton · 10 units | Type B (designated supportive living) | 1.5 km | 50%1 of 2 visits |
| Mcarthur Supportive Housing SitePembina, Edmonton · 50 units | Assisted living | 1.5 km | 100%3 of 3 visits |
| Tuoi Hac - Golden Age ManorBaranow, Edmonton · 49 units | Assisted living | 1.5 km | 83%5 of 6 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.