Type B (designated supportive living)
Royal Oak Manor
Lacombe, Alberta. Operated by Royal Oak Dev. Lacombe LTD..
- Visits since 2023
- 18
- 10 of 18 visits
- Non-compliant visits since 2023
- 10
- 56% of visits
- Open non-compliances
- 14
- issued, in progress or ongoing
- Last assessed visit
- Feb 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type B
- Subtype
- —
- Units
- 109
- City
- Lacombe
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Oct 2013 to Feb 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
February 5, 2026 · CCHSS Investigation
Non-compliant
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
Issued February 5, 2026. Fix by March 9, 2026. Status: Rectified (February 9, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued February 5, 2026. Fix by March 9, 2026. Status: Rectified (February 9, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued February 5, 2026. Fix by March 9, 2026. Status: Rectified (February 9, 2026).
January 30, 2026 · Complaint Investigation
Non-compliant
Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
Evidence required of the personal choice service provider's certificate or licence. Evidence require
Issued January 30, 2026. Fix by February 28, 2026. Status: Rectified (January 30, 2026).
Nutritional Requirements — Provision of meals, fluids and nutrition
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued January 30, 2026. Fix by April 17, 2026. Status: Rectified (January 30, 2026).
Safety Requirements — Accommodation is in safe condition
Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
Issued January 30, 2026. Fix by April 17, 2026. Status: Rectified (February 3, 2026).
July 3, 2025 · CCHSS Investigation
Non-compliant
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 3, 2025. Fix by October 9, 2025. Status: Rectified (July 17, 2025).
July 3, 2025 · CCHSS Inspection
Non-compliant
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 3, 2025. Fix by January 19, 2026. Status: Rectified (July 17, 2025).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued July 3, 2025. Fix by October 14, 2025. Status: Rectified (July 3, 2025).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued July 3, 2025. Fix by October 14, 2025. Status: Rectified (July 3, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
Issued July 3, 2025. Fix by October 14, 2025. Status: Rectified (July 3, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 3, 2025. Fix by January 19, 2026. Status: Rectified (July 3, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued July 3, 2025. Fix by November 14, 2025. Status: Rectified (July 3, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 3, 2025. Fix by November 14, 2025. Status: Rectified (July 3, 2025).
June 20, 2025 · Complaint Investigation
Compliant
September 24, 2024 · CCHSS Investigation
Non-compliant
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued September 24, 2024. Fix by October 22, 2024. Status: Rectified (October 21, 2024).
August 19, 2024 · Inspection
Compliant
July 11, 2024 · Inspection
Non-compliant
Nutritional Requirements — Provision of meals, fluids and nutrition
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued July 11, 2024. Fix by July 12, 2024. Status: Rectified (July 11, 2024).
June 14, 2024 · Inspection
Compliant
June 6, 2024 · CCHSS Inspection
Compliant
June 6, 2024 · Complaint Investigation
Compliant
June 6, 2024 · Inspection
Compliant
May 31, 2024 · CCHSS Inspection
Compliant
May 31, 2024 · Inspection
Compliant
February 15, 2024 · CCHSS Audit
Non-compliant
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Restraint Management — Documentation for restraint use.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 15, 2024. Fix by August 15, 2025. Status: Issued (April 25, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (August 2, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Quality Improvement and Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued February 15, 2024. Fix by August 15, 2025. Status: Issued (April 25, 2024).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
Issued February 15, 2024. Fix by August 15, 2025. Status: Issued (April 25, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks.
Issued February 15, 2024. Fix by August 15, 2025. Status: Rectified (June 17, 2024).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 16.3
Documentation for restraint use.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 15, 2024. Status: Ongoing.
CCHSS standard 19.2
Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued February 15, 2024. Status: Ongoing.
July 19, 2023 · Complaint Investigation
Non-compliant
Social or Leisure Activities — Resident needs, feedback and opinions considered
Evidence required that residents' opinions have been considered in the planning of social or leisure
Issued July 19, 2023. Fix by October 31, 2023. Status: Rectified (October 27, 2023).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued July 19, 2023. Fix by August 31, 2023. Status: Rectified (August 31, 2023).
May 5, 2023 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued May 5, 2023. Fix by June 5, 2023. Status: Rectified (May 11, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued May 5, 2023. Fix by June 5, 2023. Status: Rectified (May 19, 2023).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued May 5, 2023. Fix by June 5, 2023. Status: Rectified (May 9, 2023).
January 12, 2023 · CCHSS Audit
Non-compliant
CCHSS standard 1.1
An appropriate assessment tool for Client's Health Care needs is used.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 18.1
Policy and procedure for responding to concerns about the Health Care provided.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
CCHSS standard 19.2
Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued January 12, 2023. Status: Resolved (July 31, 2023).
November 23, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued November 23, 2022. Status: Resolved (January 12, 2023).
April 27, 2022 · Quality Monitoring Visit
Compliant
March 23, 2022 · CMOH Inspection
Compliant
February 14, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued February 14, 2022. Status: Resolved (April 27, 2022).
November 2, 2021 · Quality Monitoring Visit
Compliant
October 14, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued October 14, 2021. Status: Resolved (November 2, 2021).
September 21, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued September 21, 2021. Status: Resolved (November 2, 2021).
August 19, 2021 · Complaint Investigation
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued August 19, 2021. Fix by September 22, 2021. Status: Rectified (September 22, 2021).
May 18, 2021 · Quality Monitoring Visit
Compliant
April 27, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued April 27, 2021. Status: Resolved (May 18, 2021).
standard not recorded in the file
Issued April 27, 2021. Status: Resolved (May 18, 2021).
March 24, 2021 · CMOH Inspection
Compliant
March 17, 2021 · Complaint Investigation
Compliant
April 7, 2020 · Consultation
Not assessed (consultation)
February 6, 2020 · Inspection
Compliant
February 6, 2020 · Inspection
Compliant
August 27, 2019 · Complaint Investigation
Compliant
June 4, 2019 · CCHSS Audit
Non-compliant
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued June 4, 2019. Status: Resolved (June 27, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued June 4, 2019. Status: Resolved (June 27, 2019).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued June 4, 2019. Status: Resolved (June 27, 2019).
February 8, 2019 · Inspection
Compliant
February 8, 2019 · Inspection
Compliant
November 20, 2018 · CCHSS Audit
Compliant
February 9, 2018 · Inspection
Compliant
March 20, 2017 · Inspection
Compliant
February 14, 2017 · Inspection
Non-compliant
Act and Regulation Requirements — REG- Current fire inspection report
Evidence required of the most recent fire inspection report.
Issued February 14, 2017. Fix by March 31, 2017. Status: Rectified (March 20, 2017).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued February 14, 2017. Fix by February 15, 2017. Status: Rectified (February 22, 2017).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 14, 2017. Fix by March 31, 2017. Status: Rectified (March 20, 2017).
February 29, 2016 · Inspection
Compliant
February 17, 2015 · Inspection
Compliant
October 30, 2014 · Complaint Investigation
Compliant
February 18, 2014 · Inspection
Compliant
October 29, 2013 · Complaint Investigation
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
- How does the home meet: Personal Choice Services — Appropriate areas, qualifications, and resident needs considered?
- How does the home meet: Nutritional Requirements — Provision of meals, fluids and nutrition?
- How does the home meet: Safety Requirements — Accommodation is in safe condition?
Homes nearby
Distances from the centre of Lacombe, since this page does not place the home itself. Straight-line, between postal code centres.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Lacombe Hospital and Care CentreLacombe · 73 units | Long-term care (Type A) | under 1 km | 80%4 of 5 visits |
| Lacombe Senior Citizens LodgeLacombe · 97 units | Lodge | 1.0 km | 67%2 of 3 visits |
| Taylor View Towers NorthRed Deer · 80 units | Type B (designated supportive living) | 18 km | 100%3 of 3 visits |
| Taylor View Towers SouthRed Deer · 120 units | Type B (designated supportive living) | 18 km | 80%8 of 10 visits |
| Extendicare Michener HillRed Deer · 219 units | Long-term care (Type A) | 19 km | 79%19 of 24 visits |
| Kentwood Place Transitional HousingRed Deer · 25 units | Assisted living | 19 km | 100%1 of 1 visit |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.