CareTrail

Type B (designated supportive living)

Ridgevalley Home

Crooked Creek, Alberta. Operated by Ridgevalley Seniors Assistance Society.

Visits since 2023
4
4 of 4 visits
Non-compliant visits since 2023
4
100% of visits
Open non-compliances
3
issued, in progress or ongoing
Last assessed visit
May 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
15
City
Crooked Creek
Address
26230 Twp Rd 713, Crooked Creek, Alberta, T0H0Y0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to May 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 28, 2026 · Inspection

    Non-compliant

    • Residents' Personal Affairs — Requirements for written policy

      Evidence required of written policy that addresses the accepting of gifts and the involvement of emp

      Issued May 28, 2026. Fix by August 27, 2026. Status: Issued (May 28, 2026).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued May 28, 2026. Fix by August 27, 2026. Status: Issued (May 28, 2026).

    • Residents' Personal Affairs — Communication of policy

      Evidence required that the policy regarding involvement in the personal affairs of residents have be

      Issued May 28, 2026. Fix by August 27, 2026. Status: Issued (May 28, 2026).

  2. July 28, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Health Care Providers — Unregulated Health Care Providers work within defined competencies.

      An operator must ensure that all unregulated health care providers it employs work only within the d

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued July 28, 2025. Fix by October 20, 2025. Status: Rectified (July 28, 2025).

  3. August 17, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued August 17, 2023. Status: Resolved (December 1, 2023).

  4. July 19, 2023 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued July 19, 2023. Fix by August 2, 2023. Status: Rectified (September 5, 2023).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued July 19, 2023. Fix by August 2, 2023. Status: Rectified (September 5, 2023).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued July 19, 2023. Fix by August 31, 2023. Status: Rectified (September 5, 2023).

  5. September 16, 2021 · CMOH Inspection

    Compliant

  6. September 16, 2021 · Inspection

    Compliant

  7. January 19, 2021 · Quality Monitoring Visit

    Compliant

  8. November 17, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued November 17, 2020. Status: Resolved (January 19, 2021).

    • standard not recorded in the file

      Issued November 17, 2020. Status: Resolved (January 19, 2021).

    • standard not recorded in the file

      Issued November 17, 2020. Status: Resolved (January 19, 2021).

  9. May 29, 2020 · CMOH Inspection

    Compliant

  10. May 14, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued May 14, 2020. Fix by May 19, 2020. Status: Rectified (June 1, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 14, 2020. Fix by May 19, 2020. Status: Rectified (June 1, 2020).

  11. April 2, 2020 · Consultation

    Not assessed (consultation)

  12. September 19, 2019 · Inspection

    Compliant

  13. September 19, 2019 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 19, 2019. Fix by October 31, 2019. Status: Rectified (October 7, 2019).

  14. July 25, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

    • CCHSS standard 17.2

      Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued July 25, 2019. Status: Resolved (November 25, 2019).

  15. September 13, 2018 · Inspection

    Compliant

  16. September 13, 2018 · Inspection

    Compliant

  17. September 15, 2017 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued September 15, 2017. Fix by November 30, 2017. Status: Rectified (September 28, 2017).

  18. September 16, 2016 · Inspection

    Compliant

  19. September 9, 2015 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 20, 2015).

    • Act and Regulation Requirements — REG- Current fire inspection report

      Evidence required of the most recent fire inspection report.

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting

      Evidence required of written processes for medication assistance and medication reminders including

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued September 9, 2015. Fix by November 30, 2015. Status: Rectified (November 6, 2015).

  20. March 6, 2015 · Complaint Investigation

    Non-compliant

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food &amp; N

      Issued March 6, 2015. Fix by May 31, 2015. Status: Rectified (March 13, 2015).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued March 6, 2015. Fix by May 31, 2015. Status: Rectified (March 13, 2015).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 16, 2014. Fix by September 30, 2015. Status: Rectified (April 9, 2015).

  21. September 16, 2014 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 16, 2014. Fix by May 31, 2015. Status: Rectified (April 9, 2015).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued September 16, 2014. Fix by December 31, 2014. Status: Rectified (November 25, 2014).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued September 16, 2014. Fix by December 31, 2014. Status: Rectified (November 25, 2014).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 16, 2014. Fix by February 28, 2015. Status: Rectified (January 29, 2015).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued September 16, 2014. Fix by February 28, 2015. Status: Rectified (February 2, 2015).

  22. September 4, 2014 · CCHSS Regular Audit

    Non-compliant

    • Case Management and Care Coordination — System wide case management policies and processes are in place.

      (b) System wide case management policies and processes are in place to:_x000D_ - Coordinate and in

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 23, 2014).

    • Client/Family Information and Feedback — Access to written information on health services offered by facility e.g. associated charges.

      (b) Clients have access to information that outlines:_x000D_ - The continuing care health services

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 16, 2014).

    • Client/Family Involvement in Care Planning — Policies & processes for client involvement & with clients permission others in care planning.

      (a) There are policies and processes in place which support, promote, and permit client involvement

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 16, 2014).

    • Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.

      (b) There shall be policies and processes in place which shall address, but are not limited to, the

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 16, 2014).

    • Communicable Disease and Infection Prevention and Control — Policies and processes for storage & disposal of cleaners, bio hazardous waste and medical supplies.

      (c) There shall be policies and processes in place which shall address but are not limited to the fo

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Integrated Care Planning — Care plan reviews include an evaluation of the overall effectiveness of the care plan

      (f) Thecare plan reviews include an evaluation of the overall effectiveness of the care plan to det

      Issued September 4, 2014. Fix by April 15, 2015. Status: Rectified (March 24, 2015).

    • Integrated Care Planning — Changes to the care plan are documented.

      (g) Any new intervention or change to the care plan is documented in the client’s care plan after co

      Issued September 4, 2014. Fix by April 15, 2015. Status: Rectified (March 24, 2015).

    • Integrated Care Planning — Clients have one current, written, integrated care plan.

      (a) All clients have one current, written, integrated care plan.

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.

      (e) At minimum, each continuing care client has an annual health service team conference to review,

      Issued September 4, 2014. Fix by April 15, 2015. Status: Rectified (March 24, 2015).

    • Integrated Care Planning — Home care clients’ care plans are reviewed and updated annually, or more often as needs change.

      (d) Clients in community and home care programs have their care plans reviewed and updated annually

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued September 4, 2014. Fix by May 14, 2015. Status: Rectified (May 6, 2015).

    • Medication Management — Medication is reconciled upon transfer from one level of service to another.

      (e) Medication is reconciled upon transfer from one level of service to another.

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 23, 2014).

    • Medication Management — Medication management policies and processes are inclusive as defined by the Standards.

      (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (December 23, 2014).

    • Operational Processes — Policies & processes to ensure provision of services reflects changing characteristics of clients.

      (a) There are operational policies and processes in place for the provision of continuing care heal

      Issued September 4, 2014. Fix by April 15, 2015. Status: Rectified (May 1, 2015).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued September 4, 2014. Fix by April 15, 2015. Status: Rectified (May 1, 2015).

    • Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.

      (a) The facility or program has an established quality improvement program that includes:_x000D_ -

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (March 13, 2015).

    • Reporting — Reportable incidents reported in accordance with AHS guidelines.

      (c) Reportable incidents are reported in accordance with the process and guidelines set out by Albe

      Issued September 4, 2014. Fix by December 16, 2014. Status: Rectified (March 10, 2015).

    • Standardized Assessments — Assessments and care planning will commence and be completed according to the RAI timeframes.

      (g) The assessments and care planning are commenced upon admission to the facility/program and comp

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Standardized Assessments — Home care clients assessed using the RAI/HC assessment according to Alberta Health timeline.

      (f) The needs of all community and home care program clients shall be assessed using the RAI/HC ass

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Standardized Assessments — RAPS/CAPS reviewed and considered when preparing the client care plan.

      (h) RAPS/CAPS, are reviewed and considered when preparing the client care plan.

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

    • Therapeutic Nutrition and Hydration — Registered dietician/ nutritionist included in care planning process and provides services.

      (d) A registered dietician or registered nutritionist is included in the care planning process, and

      Issued September 4, 2014. Fix by November 10, 2014. Status: Rectified (November 26, 2014).

  23. September 20, 2013 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued September 20, 2013. Fix by November 30, 2013. Status: Rectified (October 31, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Residents' Personal Affairs — Requirements for written policy?
  • How does the home meet: Nutritional Requirements — Menu approved by qualified professional?
  • How does the home meet: Residents' Personal Affairs — Communication of policy?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Red Willow LodgeValleyview · 100 units40 km100%1 of 1 visit
South Valley ResidenceValleyview · 38 units40 km80%4 of 5 visits
Valleyview Health CentreValleyview · 24 units40 km100%1 of 1 visit
62nd Avenue East ResidenceGrande Prairie · 4 units56 km100%1 of 1 visit
62nd Avenue WestGrande Prairie · 4 units56 km100%1 of 1 visit
101 Avenue Residence #1Grande Prairie · 4 units56 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.