Type B (designated supportive living)
Points West Living Cold Lake
Cold Lake, Alberta. Operated by Points West Living Stettler INC..
- Visits since 2023
- 7
- 7 of 7 visits
- Non-compliant visits since 2023
- 7
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Jan 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type B
- Subtype
- —
- Units
- 52
- City
- Cold Lake
- Address
- 512 25 Street, Cold Lake, Alberta, T9M0H1
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Apr 2018 to Jan 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
January 13, 2026 · CCHSS Inspection
Non-compliant
Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.
An operator must ensure that the directions for nutrition and hydration interventions for a Client a
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.
An operator must ensure that the directions for nutrition and hydration interventions for a Client a
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Risk Management — Clients understand their choice to live at risk.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Risk Management — Managed risk agreements are documented and implemented.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued January 13, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued January 12, 2026. Fix by April 13, 2026. Status: Rectified (January 13, 2026).
January 12, 2026 · CCHSS Investigation
Non-compliant
Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.
An operator must ensure that the directions for nutrition and hydration interventions for a Client a
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued January 12, 2026. Fix by April 9, 2026. Status: Rectified (January 13, 2026).
November 7, 2024 · CCHSS Inspection
Non-compliant
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Staff Training — Training materials are current.
An operator must ensure that training materials are current in relation to the legislation, regulati
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Reporting reportable incidents.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.
Where a client or the client's legal representative, if applicable, is unable or unwilling to partic
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Risk Management — Clients understand their choice to live at risk.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Medication Management — Client's Medication Management plan is reassessed.
An operator must ensure that a client's plan for medication management will be reassessed at the cli
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Sharing of Client Information — Sharing of Client's Health Information with other Operators providing Health Care.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued July 15, 2024. Fix by February 19, 2025. Status: Rectified (November 8, 2024).
July 15, 2024 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.
Where a client or the client's legal representative, if applicable, is unable or unwilling to partic
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Medication Management — Client's Medication Management plan is reassessed.
An operator must ensure that a client's plan for medication management will be reassessed at the cli
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Sharing of Client Information — Sharing of Client's Health Information with other Operators providing Health Care.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Risk Management — Clients understand their choice to live at risk.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Quality Improvement Reporting — Reporting reportable incidents.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Staff Training — Training materials are current.
An operator must ensure that training materials are current in relation to the legislation, regulati
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued July 15, 2024. Fix by October 29, 2024. Status: Rectified (November 8, 2024).
April 25, 2024 · Inspection
Non-compliant
Resident Safety and Security — Mandatory reporting
Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus
Issued April 25, 2024. Fix by July 31, 2024. Status: Rectified (July 29, 2024).
Nutritional Requirements — Provision of meals, fluids and nutrition
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued April 25, 2024. Fix by July 31, 2024. Status: Rectified (August 1, 2024).
Safety Requirements — Accommodation is in safe condition
Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
Issued April 25, 2024. Fix by July 31, 2024. Status: Rectified (July 29, 2024).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued April 25, 2024. Fix by May 31, 2024. Status: Rectified (July 4, 2024).
Privacy and Personal Information — Protection of information and privacy
Evidence required that the privacy and personal information of residents are protected.
Issued April 25, 2024. Fix by July 31, 2024. Status: Rectified (August 1, 2024).
December 15, 2023 · Complaint Investigation
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 15, 2023. Fix by April 30, 2024. Status: Rectified (December 18, 2023).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued December 15, 2023. Fix by April 30, 2024. Status: Rectified (April 26, 2024).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 15, 2023. Fix by April 30, 2024. Status: Rectified (December 18, 2023).
September 26, 2023 · Inspection
Non-compliant
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued September 26, 2023. Fix by November 30, 2023. Status: Rectified (November 17, 2023).
October 12, 2022 · CCHSS Audit
Non-compliant
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued October 12, 2022. Status: Resolved (January 23, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued October 12, 2022. Status: Resolved (January 23, 2023).
May 18, 2022 · Quality Monitoring Visit
Compliant
April 5, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued April 5, 2022. Status: Resolved (May 18, 2022).
December 7, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued December 7, 2021. Fix by December 14, 2021. Status: Rectified (December 15, 2021).
December 7, 2021 · Inspection
Non-compliant
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued December 7, 2021. Fix by December 14, 2021. Status: Rectified (December 15, 2021).
Prevention of Abuse — Education on prevention, identification and reporting abuse
Evidence required that demonstrates that all employees have received appropriate education respectin
Issued December 7, 2021. Fix by December 14, 2021. Status: Rectified (December 15, 2021).
July 7, 2021 · Complaint Investigation
Compliant
April 21, 2021 · CMOH Inspection
Compliant
February 26, 2021 · Quality Monitoring Visit
Compliant
October 29, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued October 29, 2020. Status: Resolved (February 26, 2021).
July 21, 2020 · Quality Monitoring Visit
Compliant
April 1, 2020 · Consultation
Not assessed (consultation)
July 18, 2019 · Inspection
Non-compliant
Duties of an Operator — Consult with Resident and Family Council
Provide evidence that consultation occurred with all Resident and Family Councils in_x000D_ the resident
Issued July 18, 2019. Fix by November 30, 2019. Status: Rectified (March 12, 2020).
July 18, 2019 · Inspection
Compliant
April 3, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
CCHSS standard 16.3
Documentation for restraint use.
Issued April 3, 2018. Status: Resolved (June 19, 2018).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.?
- How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
- How does the home meet: Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Cold Lake LodgeCold Lake · 66 units | Lodge | 2.3 km | 0%0 of 1 visit |
| Cold Lake Healthcare CentreCold Lake · 30 units | Long-term care (Type A) | 3.5 km | 100%4 of 4 visits |
| Bonnyville Healthcare CentreBonnyville · 30 units | Long-term care (Type A) | 39 km | 80%4 of 5 visits |
| Extendicare BonnyvilleBonnyville · 50 units | Long-term care (Type A) | 40 km | 100%2 of 2 visits |
| BonnylodgeBonnyville · 134 units | Lodge | 40 km | 100%1 of 1 visit |
| Fishing Lake Metis Settlement Seniors Lodge Society (Victoria Lodge)Sputinow · 10 units | Group home | 58 km | 50%1 of 2 visits |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.