Lodge
Pleasantview Place Lodge
Pleasantview, Edmonton, Alberta. Operated by Gef Seniors Housing.
- Visits since 2023
- 4
- 3 of 4 visits
- Non-compliant visits since 2023
- 3
- 75% of visits
- Open non-compliances
- 2
- issued, in progress or ongoing
- Last assessed visit
- Mar 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
March 19, 2026 · Inspection
Non-compliant
Criminal Record Checks — Completion of criminal record checks
<p>Evidence required that each employee, volunteer and service provider who provide services directl
Issued March 19, 2026. Fix by June 19, 2026. Status: Rectified (March 19, 2026).
Information Respecting the Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Policies Respecting Safety and Security — Employee access to policies and procedures
Evidence required that all employees are aware of and have access to the policies and procedures in
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued March 19, 2026. Fix by June 19, 2026. Status: In Progress (March 19, 2026).
Contracted Services — Minimum contract requirements
Please ensure that contracts include a provision that addresses the handling of personal information
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Resident Safety and Security — Training on security, communication and emergency call systems
Evidence required that training for the security, communication or emergency call systems has been p
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Concerns and Complaints — Written processes for managing concerns and complaints
Evidence required of communication of the written process to residents, their representatives, visit
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Information Respecting the Accommodation — Accommodation information provision
Evidence required that information about the accommodation is made available to applicants, resident
Issued March 19, 2026. Fix by May 19, 2026. Status: Rectified (March 19, 2026).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued March 19, 2026. Fix by June 19, 2026. Status: In Progress (March 19, 2026).
October 2, 2025 · Complaint Investigation
Compliant
June 20, 2024 · Complaint Investigation
Non-compliant
Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Supportive Living.
There are outstanding non-Compliances related to a previous Act, Regulation or Standard.
Issued June 20, 2024. Fix by May 30, 2025. Status: Rectified (June 27, 2024).
September 28, 2023 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued September 28, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued September 28, 2023. Fix by April 30, 2024. Status: Rectified (September 28, 2023).
June 9, 2022 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued June 1, 2022. Fix by June 13, 2022. Status: Rectified (July 11, 2022).
June 1, 2022 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued June 1, 2022. Fix by June 3, 2022. Status: Rectified (June 6, 2022).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued June 1, 2022. Fix by June 10, 2022. Status: Rectified (July 11, 2022).
June 1, 2022 · Inspection
Compliant
February 9, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued February 9, 2021. Fix by February 12, 2021. Status: Rectified (February 12, 2021).
April 3, 2020 · Consultation
Not assessed (consultation)
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued October 9, 2019. Fix by May 31, 2020. Status: Rectified (April 7, 2020).
October 9, 2019 · Inspection
Compliant
October 9, 2019 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued October 9, 2019. Fix by May 31, 2020. Status: Rectified (April 7, 2020).
October 18, 2018 · Inspection
Compliant
October 18, 2018 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued October 18, 2018. Fix by December 31, 2018. Status: Rectified (December 17, 2018).
October 10, 2017 · Inspection
Compliant
October 19, 2016 · Inspection
Compliant
October 27, 2015 · Inspection
Compliant
October 22, 2014 · Inspection
Compliant
October 22, 2013 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Criminal Record Checks — Completion of criminal record checks?
- How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
- How does the home meet: Concerns and Complaints — Concerns and complaints resolution?
- How does the home meet: Policies Respecting Safety and Security — Employee access to policies and procedures?
- How does the home meet: Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system?
- How does the home meet: Contracted Services — Minimum contract requirements?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Agecare South TerraceLendrum Place, Edmonton · 107 units | Long-term care (Type A) | under 1 km | 50%5 of 10 visits |
| Capital Care GrandviewGrandview Heights, Edmonton · 126 units | Long-term care (Type A) | 2.1 km | 50%2 of 4 visits |
| Queen Alexandra LodgeQueen Alexandra, Edmonton · 65 units | Lodge | 2.6 km | 100%3 of 3 visits |
| Alberta Life Care Housing FoundationSteinhauer, Edmonton · 58 units | Assisted living | 2.9 km | 60%3 of 5 visits |
| Garneau HallGarneau, Edmonton · 65 units | Assisted living | 3.1 km | 50%3 of 6 visits |
| St. Joseph's Auxiliary HospitalErmineskin, Edmonton · 188 units | Long-term care (Type A) | 3.3 km | 100%6 of 6 visits |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.