Lodge

Pleasantview Lodge

High Prairie, Alberta. Operated by Heart River Housing.

Visits since 2023: 2; 2 of 2 visits
Non-compliant visits since 2023: 2; 100% of visits
Open non-compliances: 3; issued, in progress or ongoing
Last assessed visit: Jun 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Lodge
Units: 103
City: High Prairie
Address: 4600 Pleasant View Drive, Box 909, High Prairie, Alberta, T0G1E0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Mar 2014 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

June 3, 2026 · Inspection
Non-compliant
- Menu Requirements — Resident consultation on meal times
  Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
  Issued June 3, 2026. Fix by September 2, 2026. Status: Issued (June 3, 2026).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued June 3, 2026. Fix by September 2, 2026. Status: Issued (June 3, 2026).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued June 3, 2026. Fix by September 2, 2026. Status: Issued (June 3, 2026).
September 3, 2025 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 3, 2025. Fix by November 7, 2025. Status: Rectified (September 3, 2025).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Information Respecting the Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Menu Requirements — Resident feedback into meals, fluids and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Information Respecting the Accommodation — Accommodation information provision
  Evidence required that information about the accommodation is made available to applicants, resident
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued September 3, 2025. Fix by November 30, 2025. Status: Rectified (September 3, 2025).
December 7, 2022 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued December 7, 2022. Fix by February 28, 2023. Status: Rectified (March 10, 2023).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued December 7, 2022. Fix by February 28, 2023. Status: Rectified (March 10, 2023).
March 15, 2022 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued March 15, 2022. Fix by March 17, 2022. Status: Rectified (March 18, 2022).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued March 15, 2022. Fix by March 17, 2022. Status: Rectified (March 18, 2022).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued March 15, 2022. Fix by March 17, 2022. Status: Rectified (March 18, 2022).
April 29, 2020 · Consultation
Not assessed (consultation)
March 13, 2019 · Inspection
Compliant
March 13, 2019 · Inspection
Compliant
March 15, 2018 · Inspection
Non-compliant
- Residents Personal Affairs — Communication of processes
  Evidence required that the policies on involvement in residents' personal affairs have been communic
  Issued March 15, 2018. Fix by June 30, 2018. Status: Rectified (May 18, 2018).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued March 15, 2018. Fix by August 31, 2018. Status: Rectified (August 22, 2018).
- Residents Personal Affairs — Requirements for written processes
  Evidence required of written policies that address the accepting of gifts and the involvement of emp
  Issued March 15, 2018. Fix by June 30, 2018. Status: Rectified (May 18, 2018).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued March 15, 2018. Fix by June 30, 2018. Status: Rectified (May 18, 2018).
March 3, 2017 · Inspection
Compliant
August 19, 2016 · Inspection
Compliant
March 8, 2016 · Inspection
Non-compliant
- Cleaning Requirements — Odour control
  Evidence required that appropriate mechanisms are used to minimize unpleasant odours in the accommod
  Issued March 8, 2016. Fix by August 31, 2016. Status: Rectified (August 22, 2016).
March 13, 2015 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued March 13, 2015. Fix by July 31, 2015. Status: Rectified (July 6, 2015).
March 13, 2014 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued March 13, 2014. Fix by May 31, 2014. Status: Rectified (May 5, 2014).
- Cleaning Requirements — Odour control
  Evidence required that appropriate mechanisms are used to minimize unpleasant odours in the accommod
  Issued March 13, 2014. Fix by April 30, 2014. Status: Rectified (April 28, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Menu Requirements — Resident consultation on meal times?
How does the home meet: Water Temperature — Safe water temperatures?
How does the home meet: Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures?
How does the home meet: Continuation of Services — Contingency plans?
How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
How does the home meet: Concerns and Complaints — Concerns and complaints resolution?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
J.B. Wood Continuing Care CentreHigh Prairie · 40 units	Type B (designated supportive living)	under 1 km	50%1 of 2 visits
Marigold Enterprises Rehabilitation Service Society (2004)High Prairie · 4 units	Group home	under 1 km	50%1 of 2 visits
Manoir Du LacMclennan · 35 units	Type B (designated supportive living)	40 km	78%7 of 9 visits
Falher Friendship Corner Association #2Falher · 6 units	Group home	56 km	100%2 of 2 visits
Friendship Corner ResidenceFalher · 5 units	Group home	56 km	50%1 of 2 visits
Villa BeausejourFalher · 77 units	Lodge	56 km	100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.