Type B (designated supportive living)

Pioneer House

Lloydminster, Alberta. Operated by Lloydminster Region Housing Group.

Visits since 2023: 2; 2 of 2 visits
Non-compliant visits since 2023: 2; 100% of visits
Open non-compliances: 3; issued, in progress or ongoing
Last assessed visit: Mar 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 44
City: Lloydminster
Address: 5725 51 Street, Lloydminster, Alberta, T9V3V1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jun 2017 to Mar 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

March 24, 2026 · CCHSS Inspection
Non-compliant
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued March 24, 2026. Fix by July 22, 2026. Status: Issued (March 24, 2026).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued March 24, 2026. Fix by July 22, 2026. Status: Issued (March 24, 2026).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued March 24, 2026. Fix by July 22, 2026. Status: Issued (March 24, 2026).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued March 24, 2026. Fix by June 16, 2026. Status: Rectified (March 24, 2026).
September 6, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued September 6, 2023. Status: Resolved (December 21, 2023).
July 5, 2022 · Inspection
Non-compliant
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued July 5, 2022. Fix by July 26, 2022. Status: Rectified (November 8, 2022).
May 5, 2021 · Consultation
Not assessed (consultation)
May 28, 2020 · Quality Monitoring Visit
Compliant
April 3, 2020 · Consultation
Not assessed (consultation)
November 7, 2019 · Inspection
Compliant
November 7, 2019 · Inspection
Non-compliant
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued November 7, 2019. Fix by February 29, 2020. Status: Rectified (January 31, 2020).
November 9, 2018 · Inspection
Compliant
November 9, 2018 · Inspection
Compliant
May 8, 2018 · Inspection
Compliant
May 1, 2018 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 5.3
  Palliative and End-of-Life care documentation in Care Plan.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 6.3
  Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
- 18 — 18.4
  Operator responsibilities for council
  Issued May 1, 2018. Status: Resolved (July 3, 2018).
December 21, 2017 · Inspection
Compliant
November 2, 2017 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued November 2, 2017. Fix by December 31, 2017. Status: Rectified (December 7, 2017).
- Privacy and Personal Information — Protection of information and privacy
  Evidence required that the privacy and personal information of residents are protected.
  Issued November 2, 2017. Fix by January 31, 2018. Status: Rectified (December 21, 2017).
- Menu Requirements — Resident feedback into meals, fluids and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued November 2, 2017. Fix by December 31, 2017. Status: Rectified (December 1, 2017).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued November 2, 2017. Fix by January 31, 2018. Status: Rectified (December 21, 2017).
June 29, 2017 · Inspection
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued June 29, 2017. Fix by August 31, 2017. Status: Rectified (August 24, 2017).
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued June 29, 2017. Fix by August 31, 2017. Status: Rectified (June 30, 2017).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Pioneer LodgeLloydminster · 130 units	Lodge	2.7 km	100%1 of 1 visit
Hearthstone PlaceLloydminster · 108 units	Assisted living	3.3 km	50%1 of 2 visits
Lloydminster Continuing Care CentreLloydminster · 60 units	Long-term care (Type A)	3.5 km	100%3 of 3 visits
Dr. Cooke Continuing CareLloydminster · 50 units	Long-term care (Type A)	3.7 km	100%2 of 2 visits
Points West Living LloydminsterLloydminster · 65 units	Type B (designated supportive living)	3.7 km	60%3 of 5 visits
Dr. James W. Hemstock Assisted Living ResidenceLloydminster · 72 units	Assisted living	4.0 km	50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.