CareTrail

Assisted living

Our Parents' Home

Wîhkwêntôwin, Edmonton, Alberta. Operated by Revera Retirement Genpar INC..

Visits since 2023
4
3 of 4 visits
Non-compliant visits since 2023
3
75% of visits
Open non-compliances
5
issued, in progress or ongoing
Last assessed visit
Jan 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Assisted Living Accommodation
Units
156
City
Edmonton
District
Central · Wîhkwêntôwin
Address
10112 119 Street, Edmonton, Alberta, T5K1Y9
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jul 2019 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 16, 2026 · Inspection

    Compliant

  2. December 18, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 18, 2025. Fix by March 12, 2026. Status: Rectified (December 18, 2025).

  3. January 16, 2024 · CCHSS Audit

    Non-compliant

    • Health Care Providers — Unregulated Health Care Providers work within defined competencies.

      An operator must ensure that all unregulated health care providers it employs work only within the d

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued January 16, 2024. Fix by July 16, 2025. Status: Rectified (January 16, 2024).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued January 16, 2024. Status: Ongoing.

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued January 16, 2024. Status: Ongoing.

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued January 16, 2024. Status: Ongoing.

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued January 16, 2024. Status: Ongoing.

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 16, 2024. Status: Ongoing.

  4. November 1, 2023 · Consultation

    Not assessed (consultation)

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Resident Safety and Security — Monitoring and accounting for residents

      Evidence required that residents are accounted for on a daily basis.

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

  5. October 12, 2023 · Inspection

    Non-compliant

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Resident Safety and Security — Monitoring and accounting for residents

      Evidence required that residents are accounted for on a daily basis.

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 16, 2023).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued October 12, 2023. Fix by November 17, 2023. Status: Rectified (November 17, 2023).

  6. May 13, 2022 · Quality Monitoring Visit

    Compliant

  7. May 6, 2022 · Inspection

    Compliant

  8. May 5, 2022 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued May 5, 2022. Fix by May 31, 2022. Status: Rectified (May 9, 2022).

    • Personal Choice Services — Appropriate areas, qualifications, and resident needs considered

      Evidence required of the personal choice service provider's certificate or licence. Evidence require

      Issued May 5, 2022. Fix by May 31, 2022. Status: Rectified (May 9, 2022).

  9. March 25, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued March 25, 2022. Fix by March 29, 2022. Status: Rectified (March 29, 2022).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued March 25, 2022. Fix by March 29, 2022. Status: Rectified (March 29, 2022).

  10. March 22, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued March 22, 2022. Status: Resolved (May 13, 2022).

  11. September 10, 2021 · Inspection

    Compliant

  12. February 8, 2021 · Quality Monitoring Visit

    Compliant

  13. December 15, 2020 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued December 15, 2020. Fix by January 31, 2021. Status: Rectified (January 27, 2021).

  14. November 10, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued November 10, 2020. Status: Resolved (February 8, 2021).

    • standard not recorded in the file

      Issued November 10, 2020. Status: Resolved (February 8, 2021).

    • standard not recorded in the file

      Issued November 10, 2020. Status: Resolved (February 8, 2021).

  15. October 22, 2020 · Quality Monitoring Visit

    Compliant

  16. September 8, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 8, 2020. Status: Resolved (October 22, 2020).

    • standard not recorded in the file

      Issued September 8, 2020. Status: Resolved (October 22, 2020).

  17. July 2, 2020 · Quality Monitoring Visit

    Compliant

  18. July 23, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued July 23, 2019. Status: Resolved (November 18, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
  • How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
  • How does the home meet: Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Kiwanis Place LodgeWîhkwêntôwin, Edmonton · 220 unitsunder 1 km80%4 of 5 visits
Glenora ParkWestmount, Edmonton · 68 unitsunder 1 km80%4 of 5 visits
Covenant Health - Edmonton General Continuing Care Centre HospiceWîhkwêntôwin, Edmonton1.0 km—no visits in the window
Edmonton General Continuing CareWîhkwêntôwin, Edmonton · 449 units1.0 km38%3 of 8 visits
Rosedale EstatesDowntown, Edmonton · 2 units1.0 km100%3 of 3 visits
Rosedale ManorWîhkwêntôwin, Edmonton · 88 units1.0 km0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.