Group home

Michener Services - Residential Supports - Michener Terrace East 2

Red Deer, Alberta. Operated by Michener Services.

Visits since 2023: 1; 1 of 1 visit
Non-compliant visits since 2023: 1; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Jan 2024; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living
Subtype: Group Home
Units: 6
City: Red Deer
Address: 12 Michener Road, Red Deer, Alberta, T4P0J9
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2013 to Jan 2024

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

January 22, 2024 · Complaint Investigation
Non-compliant
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued January 22, 2024. Fix by January 25, 2024. Status: Rectified (February 5, 2024).
August 29, 2022 · Inspection
Non-compliant
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued August 29, 2022. Fix by August 30, 2022. Status: Rectified (August 30, 2022).
September 23, 2021 · CMOH Inspection
Compliant
September 23, 2021 · Inspection
Compliant
March 31, 2020 · Consultation
Not assessed (consultation)
June 17, 2019 · Inspection
Non-compliant
- Duties of an Operator — Provide Inspection Results
  Provide evidence that information on inspection results have been provided to_x000D_ residents and their
  Issued June 17, 2019. Fix by July 31, 2019. Status: Rectified (July 2, 2019).
June 17, 2019 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 17, 2019. Fix by August 31, 2019. Status: Rectified (August 6, 2019).
June 18, 2018 · Inspection
Non-compliant
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued June 18, 2018. Fix by August 31, 2018. Status: Rectified (August 20, 2018).
June 18, 2018 · Inspection
Non-compliant
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued June 18, 2018. Fix by August 31, 2018. Status: Rectified (August 21, 2018).
June 13, 2017 · Inspection
Compliant
September 6, 2016 · Inspection
Compliant
July 11, 2016 · Inspection
Non-compliant
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued July 11, 2016. Fix by September 30, 2016. Status: Rectified (September 6, 2016).
July 16, 2015 · Inspection
Compliant
July 17, 2014 · Inspection
Compliant
July 23, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Resident Safety and Security — Incident reporting?
How does the home meet: Duties of an Operator — Provide Inspection Results?
How does the home meet: Maintenance Requirements — Accommodation is maintained?
How does the home meet: Duties of an Operator — Establish a Written Process for Addressing Concerns?
How does the home meet: Menu Requirements — Record of meals served?
How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Michener Services - Residential Supports - 11A1 Michener WayRed Deer · 10 units	Group home	under 1 km	—no visits in the window
Michener Services - Residential Supports - 11A3 Michener WayRed Deer · 7 units	Group home	under 1 km	—no visits in the window
Michener Services - Residential Supports - 22A1 Michener WayRed Deer · 6 units	Group home	under 1 km	—no visits in the window
Extendicare Michener HillRed Deer · 219 units	Long-term care (Type A)	1.0 km	79%19 of 24 visits
Villa MarieRed Deer · 106 units	Type B (designated supportive living)	1.1 km	79%11 of 14 visits
Pines LodgeRed Deer · 84 units	Lodge	1.2 km	0%0 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.