Type B (designated supportive living)

Medi-Home Individualized Support Services #1

Kernohan, Edmonton, Alberta. Operated by Medi-Home Individualized Support Services LTD..

Visits since 2023: 3; 3 of 3 visits
Non-compliant visits since 2023: 3; 100% of visits
Open non-compliances: 33; issued, in progress or ongoing
Last assessed visit: Jun 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 6
City: Edmonton
District: Northeast · Kernohan
Address: 13632 24 Street, Edmonton, Alberta, T5A3V2
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

June 2, 2026 · Inspection
Non-compliant
- Criminal Record Check — Completion of criminal record checks
  Evidence required that each employee, volunteer, and service provider who provides services directly
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Written processes regarding prevention and reporting of abuse
  Evidence required of written processes regarding the prevention of abuse.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Education on prevention, identification, and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Act and Regulation Requirements — ACT- Licence is posted in the accommodation
  Evidence required that your current licence has been posted in a prominent place within the accommod
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Medication Assistance or Medication Reminders — Self administration, secure storage, training, and error reporting
  Evidence required of written processes for medication assistance and medication reminders including
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
February 4, 2026 · Inspection
Non-compliant
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Education on prevention, identification, and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Written processes regarding prevention and reporting of abuse
  Evidence required of written processes regarding the prevention of abuse.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Act and Regulation Requirements — ACT- Licence is posted in the accommodation
  Evidence required that your current licence has been posted in a prominent place within the accommod
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Criminal Record Check — Completion of criminal record checks
  Evidence required that each employee, volunteer, and service provider who provides services directly
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Medication Assistance or Medication Reminders — Self administration, secure storage, training, and error reporting
  Evidence required of written processes for medication assistance and medication reminders including
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
October 30, 2025 · Inspection
Non-compliant
- Criminal Record Check — Completion of criminal record checks
  Evidence required that each employee, volunteer, and service provider who provides services directly
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Nutritional Requirements — Provision of meals, fluids and nutrition
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued October 30, 2025. Fix by January 31, 2026. Status: Rectified (October 30, 2025).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Bedding — Bedding and towels meet resident needs
  Evidence required that bedding and towels are provided in keeping with the particular needs of each
  Issued October 30, 2025. Fix by January 31, 2026. Status: Rectified (October 30, 2025).
- Act and Regulation Requirements — ACT- Licence is posted in the accommodation
  Evidence required that your current licence has been posted in a prominent place within the accommod
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Written processes regarding prevention and reporting of abuse
  Evidence required of written processes regarding the prevention of abuse.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Medication Assistance or Medication Reminders — Self administration, secure storage, training, and error reporting
  Evidence required of written processes for medication assistance and medication reminders including
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued October 30, 2025. Fix by January 31, 2026. Status: Rectified (October 30, 2025).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Prevention of Abuse — Education on prevention, identification, and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued October 30, 2025. Fix by January 31, 2026. Status: In Progress (October 30, 2025).
June 10, 2022 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued June 10, 2022. Fix by June 30, 2022. Status: Rectified (July 26, 2022).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued June 10, 2022. Fix by August 31, 2023. Status: Rectified (July 26, 2023).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued June 10, 2022. Fix by July 31, 2022. Status: Rectified (July 26, 2022).
April 3, 2020 · Consultation
Not assessed (consultation)
July 18, 2019 · Inspection
Non-compliant
- Establishment of a Resident and Family Council — Notice of Meeting Posted
  Provide evidence that that a notice of every meeting is posted in a conspicuous place in the residen
  Issued July 18, 2019. Fix by September 30, 2019. Status: Rectified (December 4, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued July 18, 2019. Fix by September 30, 2019. Status: Rectified (December 4, 2019).
July 18, 2019 · Inspection
Compliant
July 17, 2018 · Inspection
Compliant
July 17, 2018 · Inspection
Compliant
July 19, 2017 · Inspection
Compliant
July 20, 2016 · Inspection
Compliant
July 13, 2015 · Inspection
Compliant
July 3, 2014 · Inspection
Compliant
July 22, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Criminal Record Check — Completion of criminal record checks?
How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
How does the home meet: Continuation of Services — Practicability, communication, and review of plans?
How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
How does the home meet: Prevention of Abuse — Written processes regarding prevention and reporting of abuse?
How does the home meet: Prevention of Abuse — Education on prevention, identification, and reporting abuse?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
In and Out Home Care Rehabilitation LTD. House #1Bannerman, Edmonton · 5 units	Type B (designated supportive living)	under 1 km	100%1 of 1 visit
Mcman Youth Family and Community Services-Belmont HomeBelmont, Edmonton · 6 units	Group home	under 1 km	50%1 of 2 visits
Medi-Home Individualized Support Services LTD. #11Fraser, Edmonton · 6 units	Group home	1.5 km	—no visits in the window
Medi-Home Individualized Support Services LTD. #7Fraser, Edmonton · 6 units	Group home	1.7 km	—no visits in the window
Medi-Home Individualized Support Services LTD. #8Fraser, Edmonton · 6 units	Group home	1.7 km	—no visits in the window
Medi-Home Individualized Support Services LTD. Residence #9Fraser, Edmonton · 6 units	Group home	1.7 km	—no visits in the window

Find homes near any postal code

Check the government’s record

Search the government’s viewer for this home

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.