Group home

Love and Care Home

Eastwood, Edmonton, Alberta. Operated by Love and Care Home LTD..

Visits since 2023: 2; 1 of 2 visits
Non-compliant visits since 2023: 1; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Jan 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Group Home
Units: 10
City: Edmonton
District: North Central · Eastwood
Address: 12217/12219 83 Street, Edmonton, Alberta, T5B3A1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2013 to Jan 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

January 9, 2025 · Inspection
Non-compliant
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued January 9, 2025. Fix by January 31, 2025. Status: Rectified (January 9, 2025).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 9, 2025. Fix by January 31, 2025. Status: Rectified (January 9, 2025).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued January 9, 2025. Fix by January 31, 2025. Status: Rectified (January 9, 2025).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued January 9, 2025. Fix by January 31, 2025. Status: Rectified (January 9, 2025).
March 24, 2023 · Inspection
Compliant
May 6, 2021 · CMOH Inspection
Compliant
March 24, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued March 24, 2021. Fix by May 6, 2021. Status: Rectified (May 6, 2021).
January 20, 2020 · Inspection
Non-compliant
- Duties of an Operator — Provide Inspection Results
  Provide evidence that information on inspection results have been provided to_x000D_ residents and their
  Issued January 20, 2020. Fix by January 31, 2020. Status: Rectified (January 21, 2020).
January 20, 2020 · Inspection
Non-compliant
- Trust Accounts — Closing trust accounts
  Evidence required that trust account funds are returned upon receiving a request in writing to do so
  Issued January 20, 2020. Fix by February 29, 2020. Status: Rectified (February 10, 2020).
- Trust Accounts — Opening and maintaining trust accounts
  Evidence required that trust accounts are maintained and receipts are kept for each transaction.
  Issued January 20, 2020. Fix by February 29, 2020. Status: Rectified (February 10, 2020).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued January 20, 2020. Fix by February 29, 2020. Status: Rectified (February 10, 2020).
- Trust Accounts — Trust account records
  Evidence required that trust account records are made available to residents/their representatives.
  Issued January 20, 2020. Fix by February 29, 2020. Status: Rectified (February 10, 2020).
January 15, 2019 · Inspection
Non-compliant
- Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
  Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
  Issued January 15, 2019. Fix by January 31, 2019. Status: Rectified (February 4, 2019).
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued January 15, 2019. Fix by January 31, 2019. Status: Rectified (February 4, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued January 15, 2019. Fix by January 31, 2019. Status: Rectified (February 4, 2019).
January 15, 2019 · Inspection
Compliant
July 23, 2018 · Inspection
Compliant
June 27, 2018 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued January 23, 2018. Fix by July 31, 2018. Status: Rectified (July 23, 2018).
May 17, 2018 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued January 23, 2018. Fix by July 31, 2018. Status: Rectified (July 23, 2018).
February 23, 2018 · Inspection
Non-compliant
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued January 23, 2018. Fix by May 31, 2018. Status: Rectified (April 24, 2018).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued January 23, 2018. Fix by May 31, 2018. Status: Rectified (July 23, 2018).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 23, 2018. Fix by May 31, 2018. Status: Rectified (May 18, 2018).
January 23, 2018 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (February 23, 2018).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (May 18, 2018).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (April 24, 2018).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (February 23, 2018).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (July 23, 2018).
- Act and Regulation Requirements — REG- Current and up-to-date insurance coverage
  Evidence required of current general liability and comprehensive crime insurance coverage.
  Issued January 23, 2018. Fix by March 31, 2018. Status: Rectified (February 22, 2018).
April 13, 2017 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued February 24, 2017. Fix by June 30, 2017. Status: Rectified (May 30, 2017).
February 24, 2017 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued February 24, 2017. Fix by May 31, 2017. Status: Rectified (May 30, 2017).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued February 24, 2017. Fix by April 30, 2017. Status: Rectified (April 18, 2017).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued February 24, 2017. Fix by April 30, 2017. Status: Rectified (April 18, 2017).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued February 24, 2017. Fix by April 30, 2017. Status: Rectified (April 18, 2017).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued February 24, 2017. Fix by April 30, 2017. Status: Rectified (April 18, 2017).
October 12, 2016 · Inspection
Compliant
August 17, 2016 · Complaint Investigation
Non-compliant
- Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting
  Evidence required of written processes for medication assistance and medication reminders including
  Issued August 17, 2016. Fix by October 31, 2016. Status: Rectified (October 13, 2016).
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued August 17, 2016. Fix by October 31, 2016. Status: Rectified (October 13, 2016).
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued August 17, 2016. Fix by October 31, 2016. Status: Rectified (October 13, 2016).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued August 17, 2016. Fix by October 31, 2016. Status: Rectified (October 13, 2016).
June 8, 2016 · Inspection
Compliant
May 24, 2016 · Inspection
Non-compliant
- Building Code Requirements — Population changes meet Alberta Building Code
  Evidence required that changes in the use of, or population residing in the accommodation meets the
  Issued January 14, 2016. Fix by June 30, 2016. Status: Rectified (June 1, 2016).
January 14, 2016 · Inspection
Non-compliant
- Building Code Requirements — Population changes meet Alberta Building Code
  Evidence required that changes in the use of, or population residing in the accommodation meets the
  Issued January 14, 2016. Fix by June 30, 2016. Status: Rectified (June 1, 2016).
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued January 14, 2016. Fix by March 31, 2016. Status: Rectified (January 18, 2016).
January 5, 2015 · Inspection
Compliant
July 9, 2014 · Inspection
Compliant
March 17, 2014 · Inspection
Compliant
March 11, 2014 · Inspection
Compliant
September 12, 2013 · Inspection
Compliant
July 15, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Cleaning Requirements — Clean and comfortable environment?
How does the home meet: Water Temperature — Safe water temperatures?
How does the home meet: Safety Requirements — Accommodation in safe condition?
How does the home meet: Maintenance Requirements — Accommodation is maintained?
How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation?
How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Catholic Social Services - DeltonEastwood, Edmonton · 6 units	Group home	under 1 km	0%0 of 1 visit
Elmwood Park HomeElmwood Park, Edmonton · 5 units	Group home	under 1 km	100%1 of 1 visit
Mcleod Family Care Homes - Family Care HomeEastwood, Edmonton · 5 units	Group home	under 1 km	—no visits in the window
Mcleod Family Care Homes - Personal Care HomeEastwood, Edmonton · 6 units	Group home	under 1 km	—no visits in the window
Pimatisiwin Permanent Supportive HousingYellowhead Corridor East, Edmonton · 65 units	Assisted living	under 1 km	25%1 of 4 visits
BalwinKillarney, Edmonton · 5 units	Group home	1.3 km	100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.