CareTrail

Long-term care (Type A)

Louise Jensen Care Centre

Camrose, Alberta. Operated by Bethany Nursing Home of Camrose.

Visits since 2023
5
5 of 5 visits
Non-compliant visits since 2023
5
100% of visits
Open non-compliances
5
issued, in progress or ongoing
Last assessed visit
Apr 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
65
City
Camrose
Address
5400 46 Avenue, Camrose, Alberta, T4V4P8
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. April 15, 2026 · CCHSS Inspection

    Non-compliant

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).

  2. October 16, 2025 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued October 16, 2025. Fix by February 27, 2026. Status: Rectified (October 16, 2025).

    • Safety Requirements — Accommodation is in safe condition

      Evidence required that the accommodation and its grounds or common areas are safe and free of hazard

      Issued October 16, 2025. Fix by November 20, 2025. Status: Rectified (October 16, 2025).

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued October 16, 2025. Fix by December 18, 2025. Status: Rectified (October 16, 2025).

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued October 16, 2025. Fix by November 6, 2025. Status: Rectified (October 16, 2025).

  3. January 24, 2025 · CCHSS Investigation

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued January 24, 2025. Fix by March 31, 2025. Status: Rectified (January 28, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 24, 2025. Fix by March 31, 2025. Status: Rectified (January 28, 2025).

  4. August 17, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 15.2

      Policies and procedures for water supply system and temperature checks

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued August 17, 2023. Status: Resolved (December 4, 2023).

  5. March 21, 2023 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued March 21, 2023. Fix by April 14, 2023. Status: Rectified (March 22, 2023).

  6. April 21, 2022 · CMOH Inspection

    Compliant

  7. April 21, 2022 · Complaint Investigation

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued April 21, 2022. Fix by May 31, 2022. Status: Rectified (May 31, 2022).

  8. February 24, 2022 · Quality Monitoring Visit

    Compliant

  9. September 8, 2020 · Complaint Investigation

    Compliant

  10. September 8, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued September 8, 2020. Fix by September 10, 2020. Status: Rectified (September 11, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued September 8, 2020. Fix by September 10, 2020. Status: Rectified (September 11, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued September 8, 2020. Fix by September 10, 2020. Status: Rectified (September 11, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued September 8, 2020. Fix by September 10, 2020. Status: Rectified (September 11, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued September 8, 2020. Fix by September 10, 2020. Status: Rectified (September 11, 2020).

  11. April 3, 2020 · Consultation

    Not assessed (consultation)

  12. January 14, 2020 · Inspection

    Compliant

  13. January 14, 2020 · Inspection

    Compliant

  14. November 26, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 26, 2019. Status: Resolved (March 11, 2020).

  15. January 10, 2019 · Inspection

    Compliant

  16. January 10, 2019 · Inspection

    Compliant

  17. January 5, 2018 · Inspection

    Compliant

  18. January 18, 2017 · Inspection

    Compliant

  19. January 7, 2016 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 7, 2016. Fix by March 31, 2016. Status: Rectified (March 17, 2016).

  20. January 6, 2015 · Inspection

    Compliant

  21. May 5, 2014 · Complaint Investigation

    Compliant

  22. January 8, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Faith HouseCamrose · 20 units1.6 km75%3 of 4 visits
Seasons CamroseCamrose · 160 units1.6 km100%1 of 1 visit
Seasons Camrose Retirement HomeCamrose · 70 units1.6 km0%0 of 1 visit
Memory LaneCamrose · 25 units1.7 km100%1 of 1 visit
Rosehaven Care CentreCamrose · 75 units1.7 km100%2 of 2 visits
Rosehaven Care CentreCamrose · 25 units1.9 km—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.