CareTrail

Lodge

Heritage Tower Senior Citizens Complex

Peace River, Alberta. Operated by North Peace Housing Foundation.

Visits since 2023
0
no visits in the window
Non-compliant visits since 2023
0
— of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Aug 2022
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living
Subtype
Lodge
Units
129
City
Peace River
Address
10123 103 Avenue, Peace River, Alberta, T8S1J8
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Aug 2022

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. August 31, 2022 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued August 31, 2022. Fix by April 30, 2024. Status: Rectified (August 31, 2022).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued August 31, 2022. Fix by September 1, 2022. Status: Rectified (September 12, 2022).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued August 31, 2022. Fix by January 20, 2023. Status: Rectified (January 16, 2023).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued August 31, 2022. Fix by January 20, 2023. Status: Rectified (January 17, 2023).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 31, 2022. Fix by January 20, 2023. Status: Rectified (January 16, 2023).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 31, 2022. Fix by January 20, 2023. Status: Rectified (January 16, 2023).

    • Nutritional Requirements — Menu approved by qualified professional

      Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N

      Issued August 31, 2022. Fix by January 20, 2023. Status: Rectified (January 12, 2023).

  2. September 14, 2021 · Complaint Investigation

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued September 14, 2021. Fix by September 17, 2021. Status: Rectified (September 21, 2021).

  3. July 9, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued July 9, 2021. Fix by July 14, 2021. Status: Rectified (July 14, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued July 9, 2021. Fix by July 14, 2021. Status: Rectified (July 14, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued July 9, 2021. Fix by July 14, 2021. Status: Rectified (July 14, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued July 9, 2021. Fix by July 14, 2021. Status: Rectified (July 14, 2021).

  4. July 9, 2021 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued July 9, 2021. Fix by August 13, 2021. Status: Rectified (August 13, 2021).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued July 9, 2021. Fix by July 16, 2021. Status: Rectified (July 14, 2021).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued July 9, 2021. Fix by July 16, 2021. Status: Rectified (July 14, 2021).

  5. March 2, 2021 · Complaint Investigation

    Compliant

  6. April 7, 2020 · Consultation

    Not assessed (consultation)

  7. January 13, 2020 · Inspection

    Compliant

  8. January 13, 2020 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued January 13, 2020. Fix by February 29, 2020. Status: Rectified (January 20, 2020).

  9. January 17, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Consult with Resident and Family Council

      Provide evidence that consultation occurred with all Resident and Family Councils in_x000D_ the resident

      Issued January 17, 2019. Fix by July 31, 2019. Status: Rectified (July 15, 2019).

    • Duties of an Operator — Take all Concerns into Consideration

      Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me

      Issued January 17, 2019. Fix by April 30, 2019. Status: Rectified (March 28, 2019).

  10. January 17, 2019 · Inspection

    Compliant

  11. January 17, 2018 · Inspection

    Compliant

  12. January 13, 2017 · Inspection

    Compliant

  13. January 11, 2016 · Inspection

    Compliant

  14. January 16, 2015 · Inspection

    Compliant

  15. January 17, 2014 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 17, 2014. Fix by February 28, 2014. Status: Rectified (February 24, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Safety Requirements — Accommodation in safe condition?
  • How does the home meet: Resident Safety and Security — Incident reporting?
  • How does the home meet: Prevention of Abuse — Education on prevention, identification and reporting abuse?
  • How does the home meet: Concerns and Complaints — Concerns and complaints resolution?
  • How does the home meet: Nutritional Requirements — Quality and quantity of food, communication of menu/times?
  • How does the home meet: Menu Requirements — Menu substitutions communicated and made from same food group?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Peace River 2 Residence - Care Human Services LTD.Peace River · 5 units2.6 km100%1 of 1 visit
Points West Living Peace RiverPeace River · 42 units3.1 km60%3 of 5 visits
Peace River Community Health Centre (Sutherland Place)Peace River · 34 units3.4 km100%1 of 1 visit
Grimshaw/Berwyn and District Community Health CentreGrimshaw · 19 units20 km100%2 of 2 visits
Stone BrookGrimshaw · 56 units20 km75%3 of 4 visits
Falher Friendship Corner Association #2Falher · 6 units56 km100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.