CareTrail

Long-term care (Type A)

Hardisty Health Centre

Hardisty, Alberta. Operated by Alberta Health Services.

Visits since 2023
5
5 of 5 visits
Non-compliant visits since 2023
5
100% of visits
Open non-compliances
21
issued, in progress or ongoing
Last assessed visit
Apr 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
15
City
Hardisty
Address
4531 47 Avenue, Box 269, Hardisty, Alberta, T0B1V0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jul 2013 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. April 27, 2026 · CCHSS Inspection

    Non-compliant

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued April 9, 2026. Fix by April 24, 2026. Status: Rectified (April 9, 2026).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

  2. April 17, 2026 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued April 9, 2026. Fix by April 24, 2026. Status: Rectified (April 9, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

  3. April 9, 2026 · CCHSS Inspection

    Non-compliant

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued April 9, 2026. Fix by April 17, 2026. Status: Rectified (April 9, 2026).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued April 9, 2026. Fix by July 2, 2026. Status: Rectified (April 9, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued April 9, 2026. Fix by July 2, 2026. Status: In Progress (April 9, 2026).

  4. April 6, 2023 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued April 6, 2023. Fix by May 31, 2023. Status: Rectified (May 31, 2023).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued April 6, 2023. Fix by May 31, 2023. Status: Rectified (May 26, 2023).

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued April 6, 2023. Fix by May 31, 2023. Status: Rectified (May 26, 2023).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued April 6, 2023. Fix by August 30, 2024. Status: Rectified (August 28, 2024).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued April 6, 2023. Fix by May 31, 2023. Status: Rectified (May 26, 2023).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued April 6, 2023. Fix by July 7, 2023. Status: Rectified (July 2, 2023).

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued April 6, 2023. Fix by August 4, 2023. Status: Rectified (August 3, 2023).

  5. February 7, 2023 · CCHSS Audit

    Non-compliant

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      The policies and procedures in 14.1(a) must provide the client with the opportunity for assistance w

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.

      Where a client or the client's legal representative, if applicable, is unable or unwilling to partic

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued February 7, 2023. Fix by February 7, 2023. Status: Rectified (August 15, 2023).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Restraint Management — Documentation for restraint use.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 7, 2023. Fix by May 16, 2023. Status: Rectified (August 15, 2023).

  6. July 25, 2022 · Quality Monitoring Visit

    Compliant

  7. June 14, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued June 14, 2022. Status: Resolved (July 25, 2022).

  8. May 11, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued May 11, 2022. Status: Resolved (July 25, 2022).

  9. April 9, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued April 9, 2021. Fix by April 13, 2021. Status: Rectified (April 16, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued April 9, 2021. Fix by April 13, 2021. Status: Rectified (April 19, 2021).

  10. July 22, 2020 · CCHSS Audit

    Non-compliant

    • Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 18, 2020).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 19, 2020).

    • Restraint Management — Documentation for restraint use.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 18, 2020).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 18, 2020).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 19, 2020).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 19, 2020).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 19, 2020).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued July 22, 2020. Fix by October 29, 2020. Status: Rectified (November 18, 2020).

  11. April 6, 2020 · Consultation

    Not assessed (consultation)

  12. June 19, 2019 · Inspection

    Compliant

  13. June 19, 2019 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued June 19, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).

    • Cleaning Requirements — Cleaning procedures

      Evidence required of written cleaning procedures.

      Issued June 19, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued June 19, 2019. Fix by July 31, 2019. Status: Rectified (July 22, 2019).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued June 19, 2019. Fix by August 31, 2019. Status: Rectified (August 16, 2019).

  14. February 21, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

    • CCHSS standard 17.2

      Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued February 21, 2019. Status: Resolved (June 3, 2019).

  15. June 22, 2018 · Inspection

    Compliant

  16. June 22, 2018 · Inspection

    Compliant

  17. July 5, 2017 · Inspection

    Non-compliant

    • Trust Accounts — Trust account records

      Evidence required that trust account records are made available to residents/their representatives.

      Issued July 5, 2017. Fix by August 31, 2017. Status: Rectified (August 24, 2017).

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued July 5, 2017. Fix by October 31, 2017. Status: Rectified (October 3, 2017).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued July 5, 2017. Fix by November 30, 2017. Status: Rectified (November 3, 2017).

  18. July 4, 2016 · Inspection

    Compliant

  19. July 13, 2015 · Inspection

    Non-compliant

    • Information Respecting the Long Term Care Accommodation — Signed residential services agreement

      Evidence required that residential service agreements have been signed by the resident/representativ

      Issued July 13, 2015. Fix by August 31, 2015. Status: Rectified (July 23, 2015).

  20. July 8, 2014 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued July 8, 2014. Fix by November 30, 2014. Status: Rectified (November 5, 2014).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued July 8, 2014. Fix by November 30, 2014. Status: Rectified (October 24, 2014).

  21. October 30, 2013 · CCHSS Regular Audit

    Non-compliant

    • Medication Management — Medication management policies and processes in place and implemented.

      (a) Medication management policies and processes are in place and implemented.

      Issued October 30, 2013. Fix by December 31, 2013. Status: Rectified (June 9, 2015).

  22. July 4, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Battle River FoundationWainwright · 101 units35 km50%1 of 2 visits
Wainwright Association for Community LivingWainwright · 4 units35 km100%2 of 2 visits
Wainwright Association for Community LivingWainwright · 4 units35 km100%2 of 2 visits
Wainwright Association for Community LivingWainwright · 5 units35 km50%1 of 2 visits
Wainwright Association for Community Living #3Wainwright · 4 units35 km50%1 of 2 visits
Wainwright Association for Community Living - Lower LevelWainwright · 4 units35 km100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.