CareTrail

Long-term care (Type A)

Hardisty Care Centre

Terrace Heights, Edmonton, Alberta. Operated by Hardisty Care Centre Partnership.

Visits since 2023
9
6 of 9 visits
Non-compliant visits since 2023
6
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Mar 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
175
City
Edmonton
District
Southeast · Terrace Heights
Address
6420 101 Avenue, Edmonton, Alberta, T6A0H5
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jul 2024 to Mar 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. March 25, 2026 · CCHSS Investigation

    Compliant

  2. March 20, 2026 · Complaint Investigation

    Non-compliant

    • Safety Requirements — Accommodation is in safe condition

      Evidence required that the accommodation and its grounds or common areas are safe and free of hazard

      Issued March 20, 2026. Fix by April 30, 2026. Status: Rectified (March 20, 2026).

  3. October 17, 2025 · Inspection

    Non-compliant

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued October 17, 2025. Fix by December 12, 2025. Status: Rectified (October 17, 2025).

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued October 17, 2025. Fix by December 22, 2025. Status: Rectified (October 17, 2025).

    • Safety Requirements — Accommodation is in safe condition

      Evidence required that the accommodation and its grounds or common areas are safe and free of hazard

      Issued October 17, 2025. Fix by December 22, 2025. Status: Rectified (October 17, 2025).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued October 17, 2025. Fix by December 22, 2025. Status: Rectified (October 17, 2025).

  4. May 14, 2025 · CCHSS Inspection

    Non-compliant

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued May 14, 2025. Fix by August 13, 2025. Status: Rectified (May 14, 2025).

  5. January 16, 2025 · Complaint Investigation

    Non-compliant

    • Bedding — Bedding and towels meet resident needs

      Evidence required that bedding and towels are provided in keeping with the particular needs of each

      Issued January 16, 2025. Fix by February 28, 2025. Status: Rectified (January 16, 2025).

    • Cleaning Requirements — Odour control

      Evidence required that appropriate mechanisms are used to minimize unpleasant odours in the accommod

      Issued January 16, 2025. Fix by February 28, 2025. Status: Rectified (January 16, 2025).

  6. January 15, 2025 · CCHSS Investigation

    Non-compliant

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.

      An operator must ensure that the directions for nutrition and hydration interventions for a Client a

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued January 15, 2025. Fix by February 14, 2025. Status: Rectified (January 15, 2025).

  7. July 31, 2024 · Inspection

    Compliant

  8. July 22, 2024 · Complaint Investigation

    Compliant

  9. July 9, 2024 · CCHSS Investigation

    Non-compliant

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Nutrition and Hydration Management — Client nutrition and hydration assessment completed, when concerns are identified.

      Where concerns regarding a client's nutrition and hydration needs are identified by health care prov

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued July 9, 2024. Fix by August 27, 2024. Status: Rectified (July 30, 2024).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Safety Requirements — Accommodation is in safe condition?
  • How does the home meet: Resident Safety and Security — Mandatory reporting?
  • How does the home meet: Continuation of Services — Practicability, communication, and review of plans?
  • How does the home meet: Continuation of Services — Contingency plans?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Jubilee Lodge Nursing Home LTD.Forest Heights, Edmonton · 150 units1.0 km0%0 of 3 visits
Residential and Support Services - HolyroodHolyrood, Edmonton · 6 units1.5 km100%1 of 1 visit
Ottewell ManorOttewell, Edmonton · 41 units1.6 km67%2 of 3 visits
Ottewell Place LodgeOttewell, Edmonton · 130 units1.6 km100%2 of 2 visits
Extendicare Holyrood (South)Holyrood, Edmonton · 74 units1.7 km100%3 of 3 visits
Catholic Social Services - St. Justin'sVirginia Park, Edmonton · 4 units2.7 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.