Type B (designated supportive living)

Good Samaritan Society West Highland Centre

Lethbridge, Alberta. Operated by The Good Samaritan Society (A Lutheran Social Service Organization).

Visits since 2023: 4; 2 of 4 visits
Non-compliant visits since 2023: 2; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Feb 2026; Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

The operator asked that the street address not be shown on the government’s viewer, so this page shows the city only.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 110
City: Lethbridge
Record source: ASTRAL (as the file gives it)
First and last visit on record: Sep 2013 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

February 4, 2026 · Inspection
Compliant
December 10, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
  An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued December 10, 2025. Fix by March 4, 2026. Status: Rectified (December 10, 2025).
October 5, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 5, 2023. Status: Resolved (January 3, 2024).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued October 5, 2023. Status: Resolved (January 3, 2024).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued October 5, 2023. Status: Resolved (January 3, 2024).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued October 5, 2023. Status: Resolved (January 3, 2024).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued October 5, 2023. Status: Resolved (January 3, 2024).
May 25, 2023 · Inspection
Compliant
April 14, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued April 14, 2021. Fix by April 16, 2021. Status: Rectified (April 14, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued April 14, 2021. Fix by April 16, 2021. Status: Rectified (April 14, 2021).
January 19, 2021 · Quality Monitoring Visit
Compliant
November 16, 2020 · CMOH Inspection
Compliant
November 10, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued November 10, 2020. Status: Resolved (January 19, 2021).
April 8, 2020 · Consultation
Not assessed (consultation)
April 11, 2019 · Inspection
Compliant
April 11, 2019 · Inspection
Compliant
March 26, 2019 · Inspection
Compliant
March 19, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued March 19, 2019. Status: Resolved (October 4, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued March 19, 2019. Status: Resolved (October 4, 2019).
- CCHSS standard 15.2
  Policies and procedures for water supply system and temperature checks
  Issued March 19, 2019. Status: Resolved (October 4, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued March 19, 2019. Status: Resolved (October 4, 2019).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued March 19, 2019. Status: Resolved (October 4, 2019).
April 5, 2018 · Inspection
Compliant
April 12, 2017 · Inspection
Compliant
May 25, 2016 · CCHSS Audit
Compliant
May 10, 2016 · Inspection
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued May 10, 2016. Fix by July 31, 2016. Status: Rectified (May 13, 2016).
- Menu Requirements — Resident consultation on meal times
  Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
  Issued May 10, 2016. Fix by July 31, 2016. Status: Rectified (May 13, 2016).
April 30, 2015 · Inspection
Compliant
September 23, 2014 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued September 23, 2014. Fix by November 30, 2014. Status: Rectified (October 16, 2014).
- Trust Accounts — Trust account records
  Evidence required that trust account records are made available to residents/their representatives.
  Issued September 23, 2014. Fix by November 30, 2014. Status: Rectified (October 24, 2014).
September 10, 2013 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 10, 2013. Fix by October 31, 2013. Status: Rectified (September 20, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?

Homes nearby

Distances from the centre of Lethbridge, since this page does not place the home itself. Straight-line, between postal code centres.

Home	Type	Distance	Non-compliant
Amani HouseLethbridge · 4 units	Group home	under 1 km	50%1 of 2 visits
Edith Cavell Care CentreLethbridge · 120 units	Long-term care (Type A)	1.0 km	71%5 of 7 visits
House ALethbridge · 10 units	Group home	1.0 km	50%1 of 2 visits
House BLethbridge · 7 units	Group home	1.0 km	100%2 of 2 visits
House CLethbridge · 8 units	Group home	1.2 km	50%1 of 2 visits
Garden View LodgeLethbridge · 146 units	Lodge	1.3 km	100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.