CareTrail

Type B (designated supportive living)

Good Samaritan Society South Ridge Village (the)

Visits since 2023
8
5 of 8 visits
Non-compliant visits since 2023
5
63% of visits
Open non-compliances
16
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

The operator asked that the street address not be shown on the government’s viewer, so this page shows the city only.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
48
City
Medicine Hat
Record source
ASTRAL (as the file gives it)
First and last visit on record
Aug 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 11, 2026 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 11, 2026. Fix by September 3, 2026. Status: Issued (June 11, 2026).

  2. December 10, 2024 · CCHSS Investigation

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 10, 2024. Fix by January 22, 2025. Status: Rectified (December 10, 2024).

  3. December 10, 2024 · CCHSS Inspection

    Non-compliant

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued December 10, 2024. Fix by March 10, 2025. Status: Rectified (December 10, 2024).

  4. January 29, 2024 · Quality Monitoring Visit

    Compliant

  5. May 25, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued May 25, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 25, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued May 25, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued May 25, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 25, 2023. Status: Resolved (September 19, 2023).

  6. May 24, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued May 24, 2023. Status: Resolved (September 19, 2023).

  7. April 4, 2023 · Complaint Investigation

    Compliant

  8. April 4, 2023 · Inspection

    Compliant

  9. September 20, 2022 · Quality Monitoring Visit

    Compliant

  10. February 23, 2022 · Quality Monitoring Visit

    Compliant

  11. November 30, 2021 · Quality Monitoring Visit

    Compliant

  12. October 21, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

    • standard not recorded in the file

      Issued October 21, 2021. Status: Resolved (November 30, 2021).

  13. August 12, 2021 · Quality Monitoring Visit

    Compliant

  14. November 19, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued November 17, 2020. Fix by November 20, 2020. Status: Rectified (November 20, 2020).

  15. November 17, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued November 17, 2020. Fix by November 19, 2020. Status: Rectified (November 20, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued November 17, 2020. Fix by November 19, 2020. Status: Rectified (November 20, 2020).

  16. September 8, 2020 · Quality Monitoring Visit

    Compliant

  17. August 11, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued August 11, 2020. Status: Resolved (September 8, 2020).

    • standard not recorded in the file

      Issued August 11, 2020. Status: Resolved (September 8, 2020).

    • standard not recorded in the file

      Issued August 11, 2020. Status: Resolved (September 8, 2020).

    • standard not recorded in the file

      Issued August 11, 2020. Status: Resolved (September 8, 2020).

  18. June 3, 2020 · Quality Monitoring Visit

    Compliant

  19. April 3, 2020 · Consultation

    Not assessed (consultation)

  20. November 21, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued November 21, 2019. Status: Resolved (September 1, 2021).

  21. November 20, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 20, 2019. Status: Resolved (September 1, 2021).

  22. August 9, 2019 · Inspection

    Compliant

  23. August 9, 2019 · Inspection

    Compliant

  24. July 31, 2018 · Inspection

    Compliant

  25. July 31, 2018 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued July 31, 2018. Fix by October 31, 2018. Status: Rectified (October 22, 2018).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued July 31, 2018. Fix by October 31, 2018. Status: Rectified (October 22, 2018).

  26. December 20, 2017 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued August 10, 2017. Fix by March 31, 2018. Status: Rectified (March 15, 2018).

  27. October 17, 2017 · CCHSS Audit

    Compliant

  28. August 10, 2017 · Inspection

    Non-compliant

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (December 20, 2017).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued August 10, 2017. Fix by October 31, 2017. Status: Rectified (October 25, 2017).

    • Trust Accounts — Trust account records

      Evidence required that trust account records are made available to residents/their representatives.

      Issued August 10, 2017. Fix by November 30, 2017. Status: Rectified (November 16, 2017).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued August 10, 2017. Fix by October 31, 2017. Status: Rectified (October 25, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (December 20, 2017).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (March 15, 2018).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued August 10, 2017. Fix by October 31, 2017. Status: Rectified (October 25, 2017).

    • Menu Requirements — Variety, choice, and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (December 20, 2017).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued August 10, 2017. Fix by October 31, 2017. Status: Rectified (October 25, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (December 20, 2017).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued August 10, 2017. Fix by January 31, 2018. Status: Rectified (December 20, 2017).

    • Trust Accounts — Trust account records

      Evidence required that trust account records are made available to residents/their representatives.

      Issued August 10, 2017. Fix by November 30, 2017. Status: Rectified (November 16, 2017).

  29. July 12, 2017 · CCHSS Audit

    Non-compliant

    • Restraint Management — Documentation for restraint use.

      Issued January 23, 2017. Fix by August 9, 2017. Status: Rectified (March 19, 2018).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 23, 2017. Fix by August 9, 2017. Status: Rectified (March 19, 2018).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued January 23, 2017. Fix by August 9, 2017. Status: Rectified (March 19, 2018).

  30. June 21, 2017 · Inspection

    Compliant

  31. May 9, 2017 · Inspection

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by June 30, 2017. Status: Rectified (June 21, 2017).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by June 30, 2017. Status: Rectified (June 21, 2017).

    • Menu Requirements — Resident feedback into meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by June 30, 2017. Status: Rectified (June 22, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by June 30, 2017. Status: Rectified (June 22, 2017).

  32. April 7, 2017 · Inspection

    Non-compliant

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by May 31, 2017. Status: Rectified (June 21, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by May 31, 2017. Status: Rectified (June 21, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by May 31, 2017. Status: Rectified (June 22, 2017).

    • Menu Requirements — Resident feedback into meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by May 31, 2017. Status: Rectified (June 22, 2017).

  33. March 9, 2017 · Inspection

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by April 30, 2017. Status: Rectified (June 21, 2017).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by April 30, 2017. Status: Rectified (June 21, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by April 30, 2017. Status: Rectified (June 22, 2017).

    • Menu Requirements — Resident feedback into meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by April 30, 2017. Status: Rectified (June 22, 2017).

  34. February 10, 2017 · Complaint Investigation

    Non-compliant

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by March 31, 2017. Status: Rectified (June 21, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by March 31, 2017. Status: Rectified (June 21, 2017).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued February 10, 2017. Fix by March 31, 2017. Status: Rectified (June 22, 2017).

    • Menu Requirements — Resident feedback into meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued February 10, 2017. Fix by March 31, 2017. Status: Rectified (June 22, 2017).

  35. February 2, 2017 · Inspection

    Compliant

  36. December 8, 2016 · Complaint Investigation

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

  37. August 17, 2016 · Inspection

    Non-compliant

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 17, 2016. Fix by December 31, 2016. Status: Rectified (December 19, 2016).

  38. October 8, 2015 · Inspection

    Compliant

  39. August 19, 2015 · Inspection

    Non-compliant

    • Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting

      Evidence required of written processes for medication assistance and medication reminders including

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Menu Requirements — Variety, choice and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Menu Requirements — Variety, choice, and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued August 19, 2015. Fix by November 30, 2015. Status: Rectified (October 9, 2015).

  40. August 21, 2014 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued August 21, 2014. Fix by November 30, 2014. Status: Rectified (November 12, 2014).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued August 21, 2014. Fix by November 30, 2014. Status: Rectified (October 16, 2014).

  41. August 26, 2013 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued August 26, 2013. Fix by October 31, 2013. Status: Rectified (October 15, 2013).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued August 26, 2013. Fix by October 31, 2013. Status: Rectified (October 15, 2013).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued August 26, 2013. Fix by October 31, 2013. Status: Rectified (October 15, 2013).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued August 26, 2013. Fix by October 31, 2013. Status: Rectified (October 15, 2013).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued August 26, 2013. Fix by October 31, 2013. Status: Rectified (September 20, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?

Homes nearby

Distances from the centre of Medicine Hat, since this page does not place the home itself. Straight-line, between postal code centres.

HomeDistanceNon-compliant
St. Joseph's HomeMedicine Hat · 36 unitsunder 1 km100%4 of 4 visits
Alternative Group HomeMedicine Hat · 6 units1.1 km50%1 of 2 visits
Core Association - 13th Street SEMedicine Hat · 10 units1.5 km100%1 of 1 visit
Redi Enterprises SocietyMedicine Hat · 6 units1.5 km50%1 of 2 visits
Agecare RiverviewMedicine Hat · 118 units1.8 km67%2 of 3 visits
Cypress View FoundationMedicine Hat · 111 units1.8 km40%2 of 5 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.