Long-term care (Type A)
Good Samaritan Society Clearwater Centre
Rocky Mountain House, Alberta. Operated by The Good Samaritan Society (A Lutheran Social Service Organization).
- Visits since 2023
- 5
- 4 of 5 visits
- Non-compliant visits since 2023
- 4
- 80% of visits
- Open non-compliances
- 13
- issued, in progress or ongoing
- Last assessed visit
- Mar 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type A
- Subtype
- —
- Units
- 30
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Apr 2013 to Mar 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
March 24, 2026 · CCHSS Inspection
Non-compliant
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued March 24, 2026. Fix by April 24, 2026. Status: Rectified (March 24, 2026).
April 15, 2025 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued April 15, 2025. Fix by September 8, 2025. Status: Rectified (April 22, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued April 15, 2025. Fix by September 8, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued April 15, 2025. Fix by September 8, 2025. Status: Rectified (April 22, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued April 15, 2025. Fix by September 8, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued April 15, 2025. Fix by September 8, 2025. Status: Rectified (April 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued April 15, 2025. Fix by July 17, 2025. Status: Rectified (April 22, 2025).
November 30, 2023 · CCHSS Audit
Non-compliant
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.
The policies and procedures in 14.1(a) must provide the client with the opportunity for assistance w
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued November 30, 2023. Status: Ongoing.
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Documentation for restraint use.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Risk Management — Managed risk agreements are documented and implemented.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
Issued November 30, 2023. Fix by May 30, 2025. Status: Rectified (November 30, 2023).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.3
Documentation for restraint use.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued November 30, 2023. Status: Ongoing.
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued November 30, 2023. Status: Ongoing.
October 17, 2023 · Quality Monitoring Visit
Compliant
February 17, 2023 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued December 7, 2022. Fix by April 14, 2023. Status: Rectified (March 31, 2023).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued December 7, 2022. Fix by April 14, 2023. Status: Rectified (March 31, 2023).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 7, 2022. Fix by March 20, 2023. Status: Rectified (March 20, 2023).
December 7, 2022 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 31, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 31, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (March 20, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued December 7, 2022. Fix by February 17, 2023. Status: Rectified (February 19, 2023).
September 7, 2022 · Quality Monitoring Visit
Compliant
April 4, 2022 · Quality Monitoring Visit
Compliant
March 24, 2022 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued March 24, 2022. Fix by March 28, 2022. Status: Rectified (March 24, 2022).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued March 24, 2022. Fix by March 28, 2022. Status: Rectified (March 29, 2022).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued March 24, 2022. Fix by March 28, 2022. Status: Rectified (March 29, 2022).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued March 24, 2022. Fix by March 28, 2022. Status: Rectified (March 24, 2022).
November 1, 2021 · Quality Monitoring Visit
Compliant
October 1, 2021 · CMOH Inspection
Compliant
September 29, 2021 · Quality Monitoring Visit
Compliant
September 27, 2021 · Complaint Investigation
Compliant
September 27, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued September 27, 2021. Fix by October 1, 2021. Status: Rectified (October 8, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued September 27, 2021. Fix by September 29, 2021. Status: Rectified (September 29, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued September 27, 2021. Fix by October 1, 2021. Status: Rectified (October 1, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued September 27, 2021. Fix by September 29, 2021. Status: Rectified (September 29, 2021).
February 8, 2021 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 8, 2021. Status: Resolved (September 3, 2021).
December 3, 2020 · Complaint Investigation
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 10, 2020).
December 3, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 10, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 10, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 3, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 10, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 10, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued December 3, 2020. Fix by December 5, 2020. Status: Rectified (December 3, 2020).
August 5, 2020 · Complaint Investigation
Compliant
August 5, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued August 5, 2020. Fix by August 6, 2020. Status: Rectified (August 6, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued August 5, 2020. Fix by August 6, 2020. Status: Rectified (August 6, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued August 5, 2020. Fix by August 6, 2020. Status: Rectified (August 6, 2020).
July 20, 2020 · Complaint Investigation
Compliant
April 1, 2020 · Consultation
Not assessed (consultation)
February 20, 2020 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.4
Medical Status assessments are documented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 20, 2020. Status: Resolved (September 3, 2021).
June 26, 2019 · Inspection
Compliant
June 26, 2019 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued June 26, 2019. Fix by November 30, 2019. Status: Rectified (November 19, 2019).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued June 26, 2019. Fix by August 31, 2019. Status: Rectified (August 23, 2019).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued June 26, 2019. Fix by January 31, 2020. Status: Rectified (January 6, 2020).
June 25, 2019 · Inspection
Compliant
June 25, 2019 · Inspection
Non-compliant
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued June 25, 2019. Fix by August 31, 2019. Status: Rectified (August 23, 2019).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued June 25, 2019. Fix by October 31, 2019. Status: Rectified (September 3, 2019).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued June 25, 2019. Fix by January 31, 2020. Status: Rectified (January 6, 2020).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued June 25, 2019. Fix by November 30, 2019. Status: Rectified (November 19, 2019).
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued June 25, 2019. Fix by November 30, 2019. Status: Rectified (November 19, 2019).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued June 25, 2019. Fix by October 31, 2019. Status: Rectified (October 7, 2019).
July 19, 2018 · Inspection
Non-compliant
Duties of an Operator — Designate a Facility Representative
Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the
Issued July 19, 2018. Fix by January 31, 2019. Status: Rectified (January 21, 2019).
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued July 19, 2018. Fix by January 31, 2019. Status: Rectified (January 21, 2019).
Establishment of a Resident and Family Council — Post a Notice
Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re
Issued July 19, 2018. Fix by January 31, 2019. Status: Rectified (January 21, 2019).
Establishment of a Resident and Family Council — Post a Notice
Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re
Issued July 19, 2018. Fix by July 31, 2019. Status: Rectified (January 21, 2019).
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued July 19, 2018. Fix by July 31, 2019. Status: Rectified (January 21, 2019).
Duties of an Operator — Designate a Facility Representative
Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the
Issued July 19, 2018. Fix by July 31, 2019. Status: Rectified (January 21, 2019).
July 19, 2018 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued July 19, 2018. Fix by November 30, 2018. Status: Rectified (October 3, 2018).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued July 19, 2018. Fix by November 30, 2018. Status: Rectified (October 15, 2018).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 19, 2018. Fix by November 30, 2018. Status: Rectified (October 3, 2018).
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued July 19, 2018. Fix by November 30, 2018. Status: Rectified (October 3, 2018).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued July 19, 2018. Fix by December 31, 2018. Status: Rectified (November 28, 2018).
July 11, 2017 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (October 19, 2017).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Menu Requirements — Variety, choice and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (September 28, 2017).
Water Temperature — Qualifications of water system personnel
Evidence required that personnel are sufficiently knowledgeable in the operation of water gauges, mi
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (October 19, 2017).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (September 28, 2017).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (October 19, 2017).
Water Temperature — Qualifications of water system personnel
Evidence required that personnel are sufficiently knowledgeable in the operation of water gauges, mi
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (October 19, 2017).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (September 28, 2017).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 11, 2017. Fix by September 30, 2017. Status: Rectified (September 14, 2017).
Menu Requirements — Variety, choice, and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued July 11, 2017. Fix by October 31, 2017. Status: Rectified (September 28, 2017).
July 7, 2016 · Inspection
Non-compliant
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued July 7, 2016. Fix by September 30, 2016. Status: Rectified (September 1, 2016).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued July 7, 2016. Fix by July 8, 2016. Status: Rectified (July 11, 2016).
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued July 7, 2016. Fix by September 30, 2016. Status: Rectified (September 1, 2016).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued July 7, 2016. Fix by November 30, 2016. Status: Rectified (November 1, 2016).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued July 7, 2016. Fix by July 8, 2016. Status: Rectified (July 11, 2016).
July 6, 2015 · Inspection
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued July 6, 2015. Fix by October 31, 2015. Status: Rectified (September 25, 2015).
July 23, 2014 · Inspection
Non-compliant
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued July 23, 2014. Fix by September 30, 2014. Status: Rectified (September 2, 2014).
February 20, 2014 · Inspection
Compliant
February 20, 2014 · Complaint Investigation
Compliant
December 9, 2013 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued August 28, 2013. Fix by February 28, 2014. Status: Rectified (February 24, 2014).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued December 9, 2013. Fix by February 28, 2014. Status: Rectified (February 24, 2014).
August 28, 2013 · Inspection
Non-compliant
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (December 12, 2013).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (December 12, 2013).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (February 24, 2014).
Continuation of Services — Practicability, communication, and review of plans
Evidence required that the continuation of services plan is practical, identifies relevant supports,
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (December 12, 2013).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (December 12, 2013).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued August 28, 2013. Fix by December 31, 2013. Status: Rectified (December 12, 2013).
July 16, 2013 · CCHSS Regular Audit
Non-compliant
Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .
(a) Continuing care health services shall be provided in accordance with all communicable disease an
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Integrated Care Planning — Care plan will be inclusive as defined by the Standards.
(b) The documented care plan shall include:_x000D_ - Results of assessments for the purpose of app
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Medication Management — Annual review is inclusive as defined by the Standard.
(b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (July 16, 2014).
Medication Management — Medication is reconciled upon transfer from one level of service to another.
(e) Medication is reconciled upon transfer from one level of service to another.
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (July 16, 2014).
Medication Management — Medication management policies and processes in place and implemented.
(a) Medication management policies and processes are in place and implemented.
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Operational Processes — Policies and processes are in place as defined by the Standard.
(b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.
(b) There shall be policies and processes in place which shall address, but are not limited to, the
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Medication Management — Medication management policies and processes in place and implemented.
(a) Medication management policies and processes are in place and implemented.
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
Operational Processes — Policies and processes are in place as defined by the Standard.
(b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
Issued July 16, 2013. Fix by December 31, 2013. Status: Rectified (June 23, 2014).
July 10, 2013 · Inspection
Non-compliant
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued July 18, 2012. Fix by September 30, 2013. Status: Rectified (July 11, 2013).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued May 29, 2013. Fix by September 30, 2013. Status: Rectified (September 11, 2013).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued July 18, 2012. Fix by September 30, 2013. Status: Rectified (September 11, 2013).
May 29, 2013 · Complaint Investigation
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued May 29, 2013. Fix by July 31, 2013. Status: Rectified (September 11, 2013).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued May 29, 2013. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Menu Requirements — Variety, choice, and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued May 29, 2013. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (September 11, 2013).
April 22, 2013 · Inspection
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (July 11, 2013).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued July 18, 2012. Fix by July 31, 2013. Status: Rectified (September 11, 2013).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
- How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?
- How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
- How does the home meet: Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.?
- How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
Homes nearby
Distances from the centre of Rocky Mountain House, since this page does not place the home itself. Straight-line, between postal code centres.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Park Avenue at CreeksideRocky Mountain House · 40 units | Type B (designated supportive living) | under 1 km | 33%1 of 3 visits |
| Rocky Three Group HomeRocky Mountain House · 5 units | Group home | 1.0 km | 100%1 of 1 visit |
| TimberviewRocky Mountain House · 4 units | Group home | 1.3 km | 100%1 of 1 visit |
| Westview LodgeRocky Mountain House · 88 units | Lodge | 1.3 km | 50%2 of 4 visits |
| Rocky FourRocky Mountain House · 5 units | Group home | 1.4 km | 100%1 of 1 visit |
| Eckville Manor HouseEckville · 45 units | Lodge | 37 km | 60%3 of 5 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.