CareTrail

Type B (designated supportive living)

Emerald Gardens Retirement Residence

Grande Prairie, Alberta. Operated by Emerald Gardens Retirement Residence Partnership.

Visits since 2023
4
2 of 4 visits
Non-compliant visits since 2023
2
50% of visits
Open non-compliances
7
issued, in progress or ongoing
Last assessed visit
May 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
15
City
Grande Prairie
Address
10402 111 Street, Grande Prairie, Alberta, T8V8G4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jun 2024 to May 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 21, 2026 · Complaint Investigation

    Compliant

  2. April 28, 2026 · CCHSS Inspection

    Non-compliant

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 28, 2026. Fix by July 21, 2026. Status: Issued (April 28, 2026).

  3. March 4, 2026 · Inspection

    Compliant

  4. June 12, 2024 · CCHSS Inspection

    Non-compliant

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Health Care Providers — Unregulated Health Care Providers work within defined competencies.

      An operator must ensure that all unregulated health care providers it employs work only within the d

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Life Enrichment Services — Communication of Life Enrichment Services

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Health Care Providers — Operator maintains evidence of competency for Health Care Aides.

      An operator must maintain evidence of competency status for all Health Care Aides it employs.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Health Care Providers — Health Care Aides meet competency requirements.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Client Access to Information — Updated information is provided to Client.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Health Care Providers — Active registration is verified and documented for Regulated Health Care Professionals.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (November 12, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued June 12, 2024. Fix by September 11, 2024. Status: Rectified (June 19, 2024).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Staff Training — Documented compliance to training.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Prairie Lake Seniors CommunityGrande Prairie · 174 units1.3 km67%4 of 6 visits
Prairie Lake Seniors Community HospiceGrande Prairie1.3 km—no visits in the window
Grande Prairie Care CentreGrande Prairie · 60 units1.8 km72%13 of 18 visits
83rd Avenue Group Home #1Grande Prairie · 5 units2.4 km100%1 of 1 visit
83rd Avenue Group Home #2Grande Prairie · 4 units2.4 km100%1 of 1 visit
Northridge #1Grande Prairie · 4 units2.5 km100%2 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.