Assisted living

Elder's Caring Shelter of Grande Prairie

Grande Prairie, Alberta. Operated by Elder's Caring Shelter Society of Grande Prairie.

Visits since 2023: 2; 1 of 2 visits
Non-compliant visits since 2023: 1; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Sep 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Assisted Living Accommodation
Units: 18
City: Grande Prairie
Address: 9702 99 Avenue, Grande Prairie, Alberta, T8V0R2
Record source: ASTRAL (as the file gives it)
First and last visit on record: Mar 2014 to Sep 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

September 24, 2025 · Inspection
Non-compliant
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued September 24, 2025. Fix by October 31, 2025. Status: Rectified (September 24, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued September 24, 2025. Fix by October 31, 2025. Status: Rectified (September 24, 2025).
March 19, 2025 · Complaint Investigation
Compliant
July 21, 2022 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued July 21, 2022. Fix by August 31, 2022. Status: Rectified (September 1, 2022).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued July 21, 2022. Fix by August 31, 2022. Status: Rectified (September 1, 2022).
April 1, 2020 · Consultation
Not assessed (consultation)
March 12, 2019 · Inspection
Non-compliant
- Duties of an Operator — Designate a Facility Representative
  Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 27, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 27, 2019).
- Establishment of a Resident and Family Council — Post a Notice
  Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
March 12, 2019 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 30, 2019).
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
- Information Respecting the Supportive Living Accommodation — Signed residential services agreement
  Evidence required that residential service agreements have been signed by the resident/representativ
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 30, 2019).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
- Privacy and Personal Information — Written processes, training and information provision
  Evidence required to demonstrate that all employees and volunteers have received education regarding
  Issued March 12, 2019. Fix by June 30, 2019. Status: Rectified (June 25, 2019).
March 13, 2018 · Inspection
Non-compliant
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued March 13, 2018. Fix by May 31, 2018. Status: Rectified (May 18, 2018).
- Job Descriptions — Job description requirements
  Evidence required of job descriptions that detail the qualifications, responsibilities and scope of
  Issued March 13, 2018. Fix by May 31, 2018. Status: Rectified (May 17, 2018).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued March 13, 2018. Fix by May 31, 2018. Status: Rectified (March 13, 2018).
- Residents Personal Affairs — Communication of processes
  Evidence required that the policies on involvement in residents' personal affairs have been communic
  Issued March 13, 2018. Fix by May 31, 2018. Status: Rectified (May 17, 2018).
March 7, 2017 · Inspection
Non-compliant
- Job Descriptions — Job description requirements
  Evidence required of job descriptions that detail the qualifications, responsibilities and scope of
  Issued March 7, 2017. Fix by April 30, 2017. Status: Rectified (April 19, 2017).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued March 7, 2017. Fix by April 30, 2017. Status: Rectified (April 19, 2017).
- Prevention of Abuse — Education on prevention, identification and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued March 7, 2017. Fix by April 30, 2017. Status: Rectified (April 19, 2017).
March 17, 2016 · Inspection
Compliant
March 4, 2015 · Inspection
Non-compliant
- Prevention of Abuse — Written processes regarding prevention and reporting of abuse
  Evidence required of written processes regarding the prevention of abuse.
  Issued March 4, 2015. Fix by May 31, 2015. Status: Rectified (April 21, 2015).
- Prevention of Abuse — Education on prevention, identification and reporting abuse
  Evidence required that demonstrates that all employees have received appropriate education respectin
  Issued March 4, 2015. Fix by May 31, 2015. Status: Rectified (April 23, 2015).
March 19, 2014 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Continuation of Services — Contingency plans?
How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
How does the home meet: Continuation of Services — Practicability, communication and review of plans?
How does the home meet: Duties of an Operator — Designate a Facility Representative?
How does the home meet: Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Heritage LodgeGrande Prairie · 74 units	Lodge	under 1 km	—no visits in the window
Pioneer LodgeGrande Prairie · 52 units	Lodge	under 1 km	100%1 of 1 visit
Mackenzie PlaceGrande Prairie · 71 units	Type B (designated supportive living)	under 1 km	75%3 of 4 visits
Grande Prairie Care CentreGrande Prairie · 60 units	Type B (designated supportive living)	1.1 km	72%13 of 18 visits
109 Avenue Residence (Hillside House)Grande Prairie · 5 units	Group home	1.2 km	100%1 of 1 visit
101 Avenue Residence #1Grande Prairie · 4 units	Group home	1.4 km	100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.