CareTrail

Lodge

Chateau Lac Ste. Anne

Onoway, Alberta. Operated by Lac Ste. Anne Foundation.

Visits since 2023
4
3 of 4 visits
Non-compliant visits since 2023
3
75% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Oct 2025
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Lodge
Units
35
City
Onoway
Address
5123 49 Avenue, Box 1225, Onoway, Alberta, T0E1V0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Mar 2014 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. October 9, 2025 · Inspection

    Compliant

  2. July 15, 2025 · CCHSS Inspection

    Non-compliant

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Nutrition and Hydration Management — Registered dietitian included in nutrition and hydration assessment.

      Where a client has been assessed as having therapeutic nutrition and hydration needs, an operator mu

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued July 15, 2025. Fix by October 9, 2025. Status: Rectified (July 15, 2025).

  3. October 17, 2023 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued October 17, 2023. Fix by November 30, 2023. Status: Rectified (October 19, 2023).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued October 17, 2023. Fix by October 19, 2023. Status: Rectified (October 17, 2023).

  4. May 23, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued May 23, 2023. Status: Resolved (November 22, 2023).

  5. January 7, 2022 · Quality Monitoring Visit

    Compliant

  6. November 17, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued November 17, 2021. Status: Resolved (January 7, 2022).

    • standard not recorded in the file

      Issued November 17, 2021. Status: Resolved (January 7, 2022).

  7. September 15, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 15, 2021. Status: Resolved (January 7, 2022).

    • standard not recorded in the file

      Issued September 15, 2021. Status: Resolved (January 7, 2022).

  8. September 9, 2021 · CMOH Inspection

    Compliant

  9. September 9, 2021 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued September 9, 2021. Fix by October 8, 2021. Status: Rectified (October 5, 2021).

  10. April 12, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued April 12, 2021. Fix by April 15, 2021. Status: Rectified (April 12, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued April 12, 2021. Fix by April 15, 2021. Status: Rectified (April 13, 2021).

  11. April 1, 2020 · Consultation

    Not assessed (consultation)

  12. March 12, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Establish a Written Process for Addressing Concerns

      Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th

      Issued March 12, 2019. Fix by April 30, 2019. Status: Rectified (April 26, 2019).

    • Duties of an Operator — Provide Copies of Process to Address Requests and Concerns

      Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to

      Issued March 12, 2019. Fix by April 30, 2019. Status: Rectified (April 26, 2019).

  13. March 12, 2019 · Inspection

    Compliant

  14. March 8, 2018 · Inspection

    Compliant

  15. April 18, 2017 · CCHSS Audit

    Compliant

  16. March 17, 2017 · Inspection

    Compliant

  17. March 8, 2016 · Inspection

    Compliant

  18. March 5, 2015 · Inspection

    Compliant

  19. March 13, 2014 · CCHSS Regular Audit

    Non-compliant

    • Client/Family Involvement in Care Planning — Policies & processes for client involvement & with clients permission others in care planning.

      (a) There are policies and processes in place which support, promote, and permit client involvement

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .

      (a) Continuing care health services shall be provided in accordance with all communicable disease an

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.

      (e) At minimum, each continuing care client has an annual health service team conference to review,

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Medication Management — Medication management policies and processes are inclusive as defined by the Standards.

      (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

    • Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.

      (a) The facility or program has an established quality improvement program that includes:_x000D_ -

      Issued March 13, 2014. Fix by May 18, 2014. Status: Rectified (June 9, 2015).

  20. March 13, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?
  • How does the home meet: Nutrition and Hydration Management — Registered dietitian included in nutrition and hydration assessment.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Everglades Special Care LodgeParkland County · 83 units9.3 km50%1 of 2 visits
I Have A Chance Support Services LTD. Res 11Spruce Grove · 6 units17 km100%1 of 1 visit
I Have A Chance Support Services LTD. Res #12Keephills · 6 units22 km33%1 of 3 visits
I Have A Chance Support Services LTD. Res #6Stony Plain · 8 units23 km0%0 of 1 visit
Forest Ridge PlaceStony Plain · 50 units23 km50%1 of 2 visits
Whispering Waters ManorStony Plain · 65 units23 km50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.