CareTrail

Long-term care (Type A)

Agecare Miller Crossing

Miller, Edmonton, Alberta. Operated by Bloom Limited Partnership.

Visits since 2023
6
4 of 6 visits
Non-compliant visits since 2023
4
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Mar 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
155
City
Edmonton
District
Northeast · Miller
Address
14251 50 St NW, Edmonton, Alberta, T5A5J4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Aug 2016 to Mar 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. March 16, 2026 · Complaint Investigation

    Compliant

  2. January 29, 2026 · CCHSS Investigation

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

  3. December 9, 2025 · CCHSS Inspection

    Non-compliant

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 9, 2025. Fix by March 3, 2026. Status: Rectified (December 9, 2025).

  4. November 19, 2025 · Inspection

    Compliant

  5. August 12, 2025 · CCHSS Investigation

    Non-compliant

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued August 12, 2025. Fix by September 10, 2025. Status: Rectified (August 13, 2025).

  6. October 17, 2023 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued October 17, 2023. Fix by November 30, 2023. Status: Rectified (October 26, 2023).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued October 17, 2023. Fix by October 31, 2023. Status: Rectified (October 26, 2023).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued October 17, 2023. Fix by November 30, 2023. Status: Rectified (December 1, 2023).

  7. October 19, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 15.2

      Policies and procedures for water supply system and temperature checks

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued October 19, 2022. Status: Resolved (April 5, 2023).

  8. July 14, 2022 · Complaint Investigation

    Compliant

  9. April 21, 2022 · Quality Monitoring Visit

    Compliant

  10. March 4, 2022 · Inspection

    Compliant

  11. October 2, 2020 · Quality Monitoring Visit

    Compliant

  12. August 20, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued August 20, 2020. Status: Resolved (October 2, 2020).

    • standard not recorded in the file

      Issued August 20, 2020. Status: Resolved (October 2, 2020).

  13. July 9, 2020 · Quality Monitoring Visit

    Compliant

  14. August 30, 2016 · CCHSS Audit

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Medi-Home Individualized Support Services LTD. #6York, Edmonton · 7 units1.6 km100%1 of 1 visit
Divine Care INC.Belvedere, Edmonton · 14 units2.0 km67%2 of 3 visits
In and Out Home Care Rehabilitation LTD. House #1Bannerman, Edmonton · 5 units2.4 km100%1 of 1 visit
Emmanuel HomeBelvedere, Edmonton · 372 units2.5 km—no visits in the window
Emmanuel HomeBelvedere, Edmonton · 372 units2.5 km100%3 of 3 visits
Mcman Youth Family and Community Services-Belmont HomeBelmont, Edmonton · 6 units2.5 km50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.